• Lead dealer participation in MobileService+, including enrollment, launch, and sustainment, while ensuring ongoing operational readiness and compliance with program requirements. • Serve as a primary field contact for dealer questions, issue resolution, and escalation management related to MobileService+ operations. • Coach dealers on best practices for mobile service execution, technician readiness, customer outreach, and day-to-day mobile service operations. • Partner with internal & external teams across CCA, Fleet, field teams, 3rd party partners and strategy and operations to improve dealer performance and support growth and sustainment objectives. • Review dealer performance trends, identify gaps, and implement corrective actions to improve adoption, utilization, and customer experience. • Develop and deploy sustainment guides, field processes, and repeatable support models that can be scaled nationally. • Support dealer meetings, store visits, and follow-up recaps that document actions, decisions, and next steps needed to keep dealers on track. • Coordinate with dealers on key operational topics such as scheduling, training completion, vehicle readiness, service scope, and program tools and systems.

• Lead dealer participation in MobileService+, including enrollment, launch, and sustainment, while ensuring ongoing operational readiness and compliance with program requirements. • Serve as a primary field contact for dealer questions, issue resolution, and escalation management related to MobileService+ operations. • Coach dealers on best practices for mobile service execution, technician readiness, customer outreach, and day-to-day mobile service operations. • Partner with internal & external teams across CCA, Fleet, field teams, 3rd party partners and strategy and operations to improve dealer performance and support growth and sustainment objectives. • Review dealer performance trends, identify gaps, and implement corrective actions to improve adoption, utilization, and customer experience. • Develop and deploy sustainment guides, field processes, and repeatable support models that can be scaled nationally. • Support dealer meetings, store visits, and follow-up recaps that document actions, decisions, and next steps needed to keep dealers on track. • Coordinate with dealers on key operational topics such as scheduling, training completion, vehicle readiness, service scope, and program tools and systems.

• Développer les performances commerciales des marques Knorr, Amora, Maille, Tabasco et Maïzena auprès d’un portefeuille d’hypermarchés et de supermarchés • Garantir la disponibilité des produits en magasin, optimiser les assortiments et négocier les parts de linéaire afin de renforcer la visibilité des marques • Assurer l’implantation des innovations et veiller à l’excellence de l’exécution merchandising sur l’ensemble du secteur • Déployer localement les opérations promotionnelles nationales et maximiser les mises en avant commerciales en magasin • Construire et entretenir des relations de partenariat durables avec les responsables de rayon et les directions de magasin afin d’identifier de nouvelles opportunités de croissance • Analyser les performances du parc de magasins, préparer efficacement les visites terrain et assurer un reporting rigoureux dans les outils de suivi de l’activité.

Role Description The ASM Manager is responsible for overseeing all application maintenance work critical to the success of the Application Support and Maintenance (ASM) initiative. This is the sole onshore ASM role, managing and coordinating offshore resources. Candidates should have 15+ years of experience in managing AMS (Application Maintenance Services) and addressing the issues. Qualifications - Typically requires a minimum of 7 years of experience. - May require vocational or technical education, or equivalent experience. Requirements - System architecture and integration - Communication and stakeholder management skills - Root cause analysis - Product development management - App development/programming - Product technical, configuration, and administration knowledge - Agile development - Project management Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more...