• Answer inbound calls promptly and professionally. • Respond quickly to new patient inquiries and convert leads into scheduled appointments. • Follow up with prospective patients through phone, email, and text. • Maintain excellent customer service throughout the patient journey. • Schedule, reschedule, and confirm patient appointments using Jane EMR. • Perform courtesy insurance eligibility and benefits verification for out-of-network patients. • Update and maintain accurate patient information in the EMR. • Follow up with inactive patients to encourage them to return for care. • Build relationships with referring providers such as orthopedic clinics, hand surgeons, and other medical offices. • Conduct outreach to referral partners to help grow the practice. • Manage the owner's calendar and email as needed. • Complete other administrative tasks to support daily operations.

Role Description - Answer inbound calls promptly and professionally. - Respond quickly to new patient inquiries and convert leads into scheduled appointments. - Follow up with prospective patients through phone, email, and text. - Maintain excellent customer service throughout the patient journey. - Schedule, reschedule, and confirm patient appointments using Jane EMR. - Perform courtesy insurance eligibility and benefits verification for out-of-network patients. - Update and maintain accurate patient information in the EMR. - Follow up with inactive patients to encourage them to return for care. - Build relationships with referring providers such as orthopedic clinics, hand surgeons, and other medical offices. - Conduct outreach to referral partners to help grow the practice. - Manage the owner's calendar and email as needed. - Complete other administrative tasks to support daily operations. Qualifications - At least 1 year of experience in sales, appointment setting, or lead conversion with excellent people skills. - Experience using EMR/EHR systems and phone systems. - Healthcare administrative experience and knowledge of medical terminology and insurance verification is highly preferred. - Experience working with U.S.-based companies. - Strong verbal and written English communication skills. - Organized, detail-oriented, and able to work independently in a fast-paced environment. - Experience with Jane EMR is highly preferred. Requirements - Must speak and write English clearly and professionally. - Must have relevant work experience. - Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). - Must be available to attend video meetings with camera on when required. Technical Requirements - Computer: Reliable laptop or desktop computer. - Internet: Stable high-speed internet connection (minimum 25 Mbps). - Audio: Noise-canceling headset. - Video: Working webcam for virtual meetings. - Workspace: Quiet and professional work environment. Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

Role Description Ninthfold helps local businesses that don't have a website capture the customers they're currently losing — starting with a live site and an AI voice agent that answers the calls they miss. We're in hard launch right now, with warm leads, a live demo system, and a growing book of business. We need someone whose whole job is getting business owners on the phone and onto a demo call. You're not closing. You're not selling. Your one job: call business owners from our lead list, get them curious in under 90 seconds, and book them onto a demo call with our team. We hand you the leads, the script, and the CRM. You bring the energy. What a day looks like: - Work a list of local businesses with no website, provided daily - Run a fast, natural conversation (not a word-for-word script) — the goal is a booked demo, nothing more - Log every call and outcome in GoHighLevel - Hit a daily dial target and a weekly booked-appointment target Qualifications - You don't need sales experience. - You need to be wired a certain way. - This is you if: - You're the one who talks to strangers first — at a party, in line, wherever - Getting told "no" fifty times in a row doesn't slow you down — if anything, it speeds you up - You'd rather wing it off a rough outline than read something word-for-word - You like scoreboards, streaks, and beating yesterday's number - You've been told you're "a lot" — good, bring exactly that to the phone - You can pick up the next call ten seconds after a bad one and sound exactly the same Requirements - Pay: 20% Commission per booked-and-sat appointment - Schedule: 25hr/week, remote, flexible within core calling hours - Tools provided: dialer, CRM, lead list, call script, live training on the offer, discord community to connect with everyone on the team - Growth path: top performers get first look at expanded roles as we scale past the setter function Benefits - Flexible schedule - Work from home - Work Location: Remote To apply - Apply via this link: https://forms.gle/QGX4H5XtnmYG8o5s6 - A representative from the team will call you within 30 minutes to make sure we're a good fit for what you're looking for! - No resume required. We're hiring for how you handle a phone and a stranger, not your work history.

Role Description Als kommunikationsstarker Setter in Festanstellung agierst du als Bindeglied zwischen dem Kunden und dem Closingteam. Dank unserer performanten Marketingkampagnen generieren wir täglich ein hohes Volumen an Anfragen. Deine Aufgabe ist es, diese Leads telefonisch zu kontaktieren, den individuellen Bedarf präzise zu ermitteln und zu prüfen, ob wir dem Kunden mit unserem Angebot konkret weiterhelfen können. Durch dein Geschick am Telefon sicherst du eine fundierte Qualifizierung, bereitest die Anfragen für unser internes Closing-Team sowie unsere B2B-Partner optimal vor und schaffst damit das Fundament für exzellente Abschlussergebnisse. - Führen qualifizierter Qualifikationsgespräche mit potenziellen Kunden über unseren Dialer - Kunden für einen ganzheitlichen Konzeptverkauf mit mehreren bedarfsgerechten Produktlösungen öffnen - Sorgfältige Dokumentation und Nachverfolgung aller Kontakte im System - Aktive Mitwirkung bei der Weiterentwicklung unserer Beratungs- und Abschlussprozesse Qualifications - Abgeschlossene kaufmännische Ausbildung oder vergleichbare Qualifikation - Erfahrung in der Arbeit mit Leads im Privatkundengeschäft - Hartnäckigkeit und Durchhaltevermögen im telefonischen Kundenkontakt - Ausgeprägte kommunikative Fähigkeiten - Berufserfahrung mit etablierten Corporate-Prozessen - Serviceorientierung und ein freundliches, professionelles Auftreten - Fähigkeit, auch in einem dynamischen Umfeld strukturiert, effizient und präzise zu arbeiten - Motiviert, stets überdurchschnittliche Resultate zu erzielen sowie Leidenschaft für Erfolg und Spitzenleistungen - Teamgeist, Flexibilität und eine zuverlässige Arbeitsweise Benefits - Weiterentwicklung zum Closer innerhalb von 3–6 Monaten – inklusive entsprechender Einkommensperspektive - Strukturierte Einbarbeitung mit klarer Teamstruktur und persönlichem Ansprechpartner - 100% Remote (innerhalb der EU) - Fixum (36.000€) + Provision (50.000€ Zielgehalt pro Jahr) in Festanstellung - 26 Tage Urlaub - Top-Technologie statt Excel-Chaos - Workation/Firmenevents - Junges und dynamisches Team - Leistungsbezogene und attraktive Vergütung