Customer Service Representative Location: Charlotte United States Remote ID: 226040 Full Time availability - North Carolina Job Description: Do you love helping people? Thrive in fast-paced environments? Want to work from home in a role where you make someone's day every day? If you're someone who: - Brings positive energy - Solves problems with confidence - Loves great products and even better discounts …then you'll feel right at home here! Your Day to Day (Essential Functions): Customer-Focused Support - Serve as the first point of contact for customer inquiries via phone - Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions. - Handle escalations with professionalism, ensuring a smooth resolution process. Problem-Solving & Ownership - Apply critical thinking to troubleshoot issues and offer appropriate solutions. - Approve adjustments, returns, or other resolutions within established guidelines. - Follow up with customers to ensure complete satisfaction and issue solutions. Service with Integrity - Uphold company values by providing honest, ethical, and transparent support. - Maintain confidentiality of customer data and company policies. - Stay informed about product updates, policies, and procedures to provide accurate information. Collaboration & Continuous Growth - Work closely with team members and leadership to improve service processes. - Participate in ongoing training to enhance skills and stay ahead in customer service excellence. - Provide feedback to improve company policies and customer experience strategies. What We Offer: Competitive pay starting at $15.00/hr Recognition based incentives and bonuses PTO, Vacation, and Sick Pay benefits Employee discounts and perks (up to 40% off most products and brands) What We're Looking For: 1+ years of customer service experience (retail, call center, or hospitality preferred) Strong communication skills - Ability to de-escalate and resolve issues professionally Problem-solving mindset - You think fast and adapt quickly Integrity and reliability - You do the right thing, even when no one is watching Comfortable working in a fast-paced environment with performance goals Tech-savvy - Ability to navigate multiple systems and multitask efficiently Technology requirements: In order to work from home, our agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below. Devices not acceptable: Tablet-based/convertible personal computers (i.e. - Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable. Operating Systems: Windows 11 Home, Windows 11 Pro, or Windows 11 Pro for Workstations Mac IOS 13 or newer What if I have an Education or Enterprise edition of Windows? Education and Enterprise editions are not licensed for individual use (these licenses would be owned by a larger organization). What if I am using a Windows Insider version of Windows? Versions of Windows provided via the Windows Insider program are not considered stable versions of Windows, and are therefore not suitable for production use. Support will only be provided on stable, main release versions of Windows. What if I am using an older version of Windows? We do not support Windows 95, 98, ME, 2000, XP, Vista, Windows 7, Windows 8 or Windows 8.1. What kind of software do I need? A PC that is fully updated with all current windows AND all optional updates, as these are device specific for your system and can affect Audio and other performance if not updated. What antivirus protection do I need? You must have an anti-virus program running on your computer. Microsoft Defender is sufficient and already installed on most Windows based computers. Web Browser: Our systems work best using Google Chrome. Other browsers may not work. If this is the case, we will ask you to install Chrome. Random Access Memory (RAM): 6 GB RAM or higher, but we recommend 8GM or higher to support the work environment Internal Storage: You must have enough free space available to both install needed systems and run these systems effectively. Display/Monitor: Minimum Optimal Screen Resolution: 1920 x 1080 Devices and peripherals needed: External mouse* (wired preferred) Keyboard (wired preferred) Webcam (will be utilized for Training and meetings USB headset* (wired required - wireless/Bluetooth headsets NOT acceptable) We highly recommend you have the following headsets for best results during your employment. Jabra Evolve 20 UC Logitech H390 Other recommendations will be included in the system requirements documentation provided later in the process Headset models NOT supported MPOW Cyber Acoustics NUBOW

Title: Legal Support Specialist- 3627007 Location: San Francisco, California, United States Job Description: Job Title: Legal Support Specialist Location: San Francisco CA 94105 Salary/Payrate: $110K-$115K annually Work Environment: Hybrid (2 days WFH) Term: Permanent / Fulltime Bachelor’s degree required: No Referral Fee: AMS will pay $500 should the person you refer gets hired Job Title: Legal Support Specialist Location: San Francisco CA 94105 Salary/Payrate: $110K-$115K annually Work Environment: Hybrid (2 days WFH) Term: Permanent / Fulltime Bachelor’s degree required: No Referral Fee: AMS will pay $500 should the person you refer gets hired  JOB DESCRIPTION Although this position mentions tax experience, it is more of a priority for the candidate to have experience in the following: Business Litigation, Commercial Real Estate, Intellectual Property, Labor and Employment are the ideal practice areas This position provides high-level secretarial and administrative support to five or more attorneys. Provides a wide range of administrative and document processing services in the Tax and Litigation departments. Key Responsibilities - Maintain and organize litigation case files (electronic and physical), ensuring accuracy, consistency, and compliance with firm and court protocols - Prepare, format, proofread, and process legal documents, including pleadings, motions, discovery materials, and correspondence - Coordinate and execute e-filings in state and federal courts, ensuring adherence to jurisdictional rules and deadlines - Maintain litigation calendars and track key dates, including court appearances, filing deadlines, and depositions - Assist with discovery processes, including document collection, review, production, and organization - Prepare deposition materials, exhibits, trial binders, and hearing notebooks - Manage document databases, including scanning, coding, and organizing case materials for efficient retrieval - Conduct basic legal and factual research to support case strategy and attorney requests - Track and manage service of process and document deliveries, ensuring proper execution and documentation - Support trial preparation, including coordination of logistics, materials, and scheduling - Assist with preparation of tax-related legal documents, filings, and correspondence - Compile and organize documentation for tax planning and transactional matters - Prepare tax agendas, reports, and supporting materials for client matters - Assist in assembling and maintaining closing binders and transaction records - Manage attorney calendars, including scheduling of meetings, court appearances, and client engagements - Handle time entry, matter opening, engagement letter preparation, and billing coordination, including invoice review and processing - Arrange travel and process expense reimbursements - Manage attorney phone lines, screen calls, and communicate messages effectively - Communicate professionally with clients, opposing counsel, courts, and internal stakeholders - Prepare reports, correspondence, and general administrative documentation - Provide overflow and backup support to other legal support staff as needed - Contribute to team operations by supporting workflow demands across litigation and tax practices Qualifications - Comprehension of a variety of legal court documents, including complaints, answers, rulings, judgments, affidavits, motions, appeals, table of contents/authorities, subpoenas, court dockets, reports, memos and correspondence - Knowledge of or willing to learn tax litigation laws as they relate to individuals, partnerships, estates and corporations. Familiarity with IRS, State and local tax agencies, including Franchise Tax Board - Strong ability to maintain high standards, use good judgment and seek out ways to contribute and anticipate needs - Strong attention to detail, organizational skills and ability to manage time effectively - Excellent interpersonal skills, communication skills and the ability to collaborate well on a team - Position also requires the ability to work under pressure to meet strict deadlines - Bachelor’s Degree or equivalent experience preferred - Minimum 5 years of experience as a legal secretary in a business law practice with exposure to the tax litigation practice area

Title: Success Mentor Location: Staten Island, New York, United States Department: Direct Services Job Description: Job Category: Direct Services Requisition Number: SUCCE001416 Part-Time Curtis High School Staten Island, NY 10301, USA Pay or shift range: $20 USD to $25 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Job Details Description Salary: $20.00 - $25.00/hour Position Summary: Children’s Aid is the lead partner for the Curtis High School Community School initiative in Staten Island. Through this partnership, Children’s Aid brings a robust array of resources to support the academic success, health and emotional wellbeing of our students and families. To this end, Children’s Aid is seeking qualified and dedicated candidates to serve as success mentors for a caseload of students who have been identified as needing additional academic support during the school session. The candidate must have a strong knowledge of High School Science and Math. Essential Duties: - Understand and promote the organization’s Mission, Vision, and Core Values to ensure alignment with organizational policies and procedures. - Provide students grade 9-12 personalized academic assistance, helping students with homework, assignments, projects, study strategies and exam prep. - Assist program staff in school wide activities. - Guide students to participate in other program activities and resources available. - Actively participate in weekly team meetings, supervision and Children’s Aid trainings. - Collaborate with DOE staff to communicate with parents regarding attendance, performance, improvement, and effort. - Provide 1-1 support to students around attendance, academic performance and effort. - Communicate with the Program Director and Community School Director on any issues that may affect participants’ academic performance and/or attendance. - Implement attendance improvement interventions for students who have been identified as chronically absent. - Perform other related tasks as requested by Program Director and/or Community School Director. - Perform other duties as assigned. Minimum Qualifications: - Associates required, Bachelor’s preferred. - 2-3 years of youth development experience with proficiency in Science and Math subjects, preferred. Key Competencies: - Strong verbal and written communication skills. - Exceptional group management, problem-solving and conflict resolution skills. - Ability to work as part of a team within a school community. It is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children's Aid will not tolerate discrimination, harassment, or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender/sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by federal, state or local law. Children’s Aid is committed to complying with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Children’s Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children’s Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy. The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics. Qualifications Behaviors Preferred Team Player : Works well as a member of a group Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well Dedicated : Devoted to a task or purpose with loyalty or integrity Education Required Associates or better. Preferred Bachelors or better. Experience Preferred 2-3 years of youth development experience with proficiency in Science and Math subjects, preferred.

• Trabajo en atención al cliente postpago Peru • Modalidad REMOTA 100% • Horario de 12pm a 9pm / 1pm a 10pm • Turno Tarde • Descanso rotativo: 1 día a la semana