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Miratech

Helping Visionaries Change the World

Principal Architect – Digital, CX Modernization

ArchitectArchitectFull TimeRemoteLeadTeam 501-1,000Since 1989H1B No SponsorCompany SiteLinkedIn

Location

Mexico

Posted

20 hours ago

Salary

0

Seniority

Lead

Job Description

Principal Architect – Digital, CX Modernization

Miratech

• Define and execute application modernization strategies for legacy platforms and user experiences. • Design and promote API-first, microservices-first, and event-driven architectures. • Provide architectural direction and mentorship to Team Leads and engineering squads. • Evaluate existing systems to build migration strategies, risk assessments, and target architectures. • Collaborate with clients and business leaders; confidently present proposals and negotiate technical approaches with challenging stakeholders. • Establish and promote enterprise-wide architecture standards, best practices, and governance processes. • Support integration initiatives involving legacy ESBs and modern integration platforms.

Job Requirements

  • 7+ years of experience within Telecom, Contact Center, Customer Experience (CX), or related large-scale enterprise environments.
  • Strong background in successfully migrating legacy systems to modern, cloud-native architectures.
  • Deep Technical Mastery in:
  • API-first architecture principles
  • Microservices patterns
  • Event-driven and distributed systems
  • Hands-on experience with cloud platforms (AWS preferred, Azure, or GCP). A cloud certification is highly desirable.
  • Familiarity with modern frontend and user experience (UX) frameworks to ensure cohesive end-to-end solutions.
  • Nice to Have: TOGAF or equivalent architecture certification.
  • Hands-on experience with Enterprise Service Bus (ESB) platforms.
  • Deep familiarity with contact center technologies and customer engagement software.

Benefits

  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

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