• Allocation to support (AMS) and implementation of improvements — Brazil and Latin America. • AMS (Application Management Support): continuous support, small enhancements (change requests) and root cause analysis (RCA) of tickets. • Provide 2nd/3rd level AMS support for the SD module, performing root cause analysis (RCA) of incidents and resolving tickets. • Implement small improvements and change requests (CRs) in the Order-to-Cash flow (order, delivery, billing). • Investigate and fix failures in SD ↔ Salesforce (Order-to-Cash) and SD ↔ external CRM integrations, working with middleware/API layers. • Assist in diagnosing and tracking resolution of billing integration issues with Thomson Reuters ONESOURCE DFe (issuance of NF-e, NFS-e and CT-e), together with the external specialist support team. • Configure and adjust tax determination and the SD Tax Procedure, including adaptations for the Consumption Tax Reform (IBS/CBS/Selective Tax). • Ability to perform functional ABAP debugging (BAdIs, User Exits, program includes) for root cause diagnosis. • Act as a bridge between business areas (sales, tax, billing) and the technical team, translating needs into SAP solutions. • Support billing operations in other Latin American countries (Peru, Mexico, Argentina).

At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance. Those in cloud and network architecture at PwC will focus on designing and implementing efficient and secure solutions for clients. You will be leveraging cutting-edge technologies to optimise infrastructure and enhance connectivity. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Cloud and Network Architecture team you will own end-to-end sales pursuits for IT infrastructure managed services, driving growth and innovation. As a Director you will build and execute a strategic sales plan, working with various teams to design compelling proposals and commercial models. This position provides an exciting opportunity to shape messaging, penetrate target markets, and secure seamless transitions from sales to service delivery. Responsibilities - Develop and implement a thorough sales strategy for managed services - Identify and penetrate target markets to drive growth and innovation - Shape messaging to resonate with potential clients and stakeholders - Monitor sales performance and adjust strategies as necessary - Facilitate smooth transitions from sales to operational execution - Promote a culture of teamwork and excellence within the sales organization What You Must Have - Bachelor's Degree - At least 8 years of selling managed services or cloud/infrastructure solutions What Sets You Apart - Master's Degree in Business Studies, Information Technology, Engineering preferred - Demonstrating thought leader-level abilities in sales pursuits - Building and executing strategic sales plans - Driving responses to RFPs and supporting negotiations - Establishing and managing channel/partner relationships - Monitoring market trends to refine offerings - Work with marketing for demand generation campaigns - Supporting upsells and renewals in existing engagements The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

• Manage a district sales team responsible for distributor, contractor, OEM, named account, and industrial sales groups. • Ensure the team meets volume growth, price quality/margin, cost, and customer satisfaction objectives through excellent customer relations and increasing market share. • Conduct annual performance reviews, create employee development plans, and drive technical and professional training initiatives. • Manage and optimize sales performance through balanced scorecard tracking, share growth initiatives, monthly distributor reviews, and coaching sales teams on strategic planning and resource allocation. • Oversee channel partner and distributor management by reviewing business plans, evaluating partner performance, and enforcing ABB distributor policies. • Drive strategic account growth and customer relationships by managing top local accounts and strengthening engagement with key named accounts.

• Advising customers on potential solutions and building strong relationships through excellent customer service • Preparing email sequences and promptly responding to customer emails in a professional manner • Identifying and contacting new leads through inbound channels, following up via email or phone • A/B testing different approaches to optimize results and improve conversion rates • Conducting online platform demos to showcase our products' benefits and features • Creating and negotiating offers to close deals with potential customers • Upselling to active customers by identifying additional value and benefits