This role involves providing repair services for fitness equipment and similar products. Evaluate, troubleshoot, analyze, identify, and repair fitness bikes, treadmills, smart home gym systems, wine coolers, and similar products. Work with high-end clients and maintain a dedication to customer service.

As Director of Engineering Operations, you will absorb everything that sits between our CTO and his ability to think, build, and lead. You will own the operational, compliance, and people machinery of the engineering organization — running it with precision so our technical leadership can stay focused on what matters most: shipping great product and reinventing how we develop it. This is not a coding role. This is the role that makes everything else possible. What You'll Own Compliance & Audit Lead annual SR&ED (Scientific Research & Experimental Development) credit process — owning documentation, working with external consultants, and ensuring maximum eligible claim Own SOC 2 audit readiness and coordination — managing auditor relationships, evidence collection, and remediation tracking Project manage annual penetration testing cycles — coordinating with vendors, prioritizing findings, and tracking remediation to closure Maintain a compliance calendar and ensure engineering never misses a deadline Lead annual SR&ED (Scientific Research & Experimental Development) credit process — owning documentation, working with external consultants, and ensuring maximum eligible claim Own SOC 2 audit readiness and coordination — managing auditor relationships, evidence collection, and remediation tracking Project manage annual penetration testing cycles — coordinating with vendors, prioritizing findings, and tracking remediation to closure Maintain a compliance calendar and ensure engineering never misses a deadline People Operations Own the engineering performance review cycle end-to-end — scheduling, tooling, calibration, and documentation Support managers with performance improvement processes and documentation Partner with HR on headcount planning, onboarding coordination, and team communications Track team health and flag issues to leadership proactively Own the engineering performance review cycle end-to-end — scheduling, tooling, calibration, and documentation Support managers with performance improvement processes and documentation Partner with HR on headcount planning, onboarding coordination, and team communications Track team health and flag issues to leadership proactively Delivery & Project Management Own cross-team project management — tracking dependencies, risks, and delivery milestones across engineering squads Run or optimize sprint ceremonies where needed to improve delivery predictability Maintain engineering roadmap visibility for executive and board reporting Identify and eliminate operational friction slowing engineering output Own cross-team project management — tracking dependencies, risks, and delivery milestones across engineering squads Run or optimize sprint ceremonies where needed to improve delivery predictability Maintain engineering roadmap visibility for executive and board reporting Identify and eliminate operational friction slowing engineering output Vendor & Tool Management Own relationships with key engineering vendors and tooling providers Track contracts, renewals, and cost optimization opportunities Support evaluation of new tools, particularly in the AI development toolchain Own relationships with key engineering vendors and tooling providers Track contracts, renewals, and cost optimization opportunities Support evaluation of new tools, particularly in the AI development toolchain What Success Looks Like In your first 90 days, our CTO has measurably more time for technical leadership. Within six months, our SR&ED claim is filed cleanly, our SOC 2 posture is documented and audit-ready, and our engineering delivery is more predictable. Within a year, you have built a quietly excellent operational backbone that the team depends on — and nobody has to think about.

The role of Auto Desk Appraiser Level I involves determining the scope and cost of auto repairs for damages caused by collision or other risks. The appraiser reviews shop estimates and/or photos of the damaged vehicle and works to reach a mutually acceptable repair estimate with the repair facility based on client guidelines and industry standards. Review and/or rewrite auto body shop estimates for collision and other material damage losses, making changes based on industry standard procedures. Obtain agreement on scope and cost of repairs with repair facilities. Ensure that repair estimates and supplements are properly documented. Provide written reports to clients on adjustments made in the submitted estimates. Prepare and submit total loss condition reports in cases of potential total loss claims.

The Underwriting Team Lead is the operational leader of Evernest’s Underwriting function, reporting directly to the Director of Leasing and serving as a strategic partner in driving portfolio performance. Shares responsibility with Leasing leadership to ensure disciplined risk management, strong approval quality, and optimized conversion outcomes. Recruits, develops, and coaches high-performing underwriting professionals. Builds a culture rooted in ownership, precision, and measurable results through structured 1:1s, quarterly performance reviews, and KPI management. Sets quarterly goals and monitors performance through Weekly and Quarterly Business Reviews. Ensures underwriting standards protect asset performance while enabling leasing velocity. Hands-on in daily operations, vendor oversight, and cross-functional alignment with Leasing, Resident Services, and the Call Center. Models extreme ownership, data-driven decision-making, and decisive leadership. Oversee day-to-day department operations, ensuring alignment with company objectives and achievement of both individual and team KPIs. Monitor and drive performance metrics including approval rates, signed lease conversion rates, and preventative delinquency management. Continuously identify process improvement opportunities to enhance department efficiency and application outcome ratios. Perform data analysis on application outcomes and make strategic adjustments to screening policy. Prepare and present Weekly Business Reviews (WBRs) and Quarterly Business Reviews (QBRs) to senior leadership. Conduct regular 1:1 meetings and quarterly performance evaluations to support employee development. Lead departmental meetings and cross-functional department meetings to drive execution and resolve issues. Establish quarterly departmental goals and execute strategic initiatives to improve operational efficiency. Manage and maintain vendor relationships, ensuring service quality and issue resolution. Contribute to the Team Lead role with a consistently curious mindset. Embrace a high degree of ownership and flexibility in executing evolving responsibilities. Compensation $50,000-$60,000 (Negotiable based on experience)