Field Engineer Apprentice
Location
Tennessee
Posted
2 days ago
Salary
$48K - $72K / year
Seniority
Entry Level
Job Description
Field Engineer Apprentice
GE HealthCare
• Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs • Complete Preventative Maintenance on designated equipment • Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines • Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures • Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction • Learn and ensure proper care of tools and test equipment and ensure calibration • Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment • Mentor with and assist more experienced technicians on progressive repairs and resolution, and will work as a member of the local team to provide efficient service delivery to all accounts within his/her assigned area • Complete all planned Quality and Compliance training within the defined deadlines • Identify and report all customer quality or compliance concerns immediately to the Quality Organization • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
Job Requirements
- AS, BS, MS degree, military education, certificate program, current student with less than 12 months from completion OR High School Diploma/GED with 6 months experience servicing electronic, IT or mechanical equipment
- Must have reliable transportation and a valid driver's license
- Legal authorization to work in the U.S. is required
- Previous experience interpreting schematic diagrams and perform effective repair and planned maintenance on basic biomedical or electronic equipment
- Analytical and communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner
- Ability to develop and maintain good customer relations
- Experience interfacing with both internal team members and external customers as part of a solution-based service process
- Knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices
Benefits
- medical
- dental
- vision
- paid time off
- 401(k) plan with employee and company contribution opportunities
- life
- disability
- accident insurance
- tuition reimbursement
Related Guides
Related Categories
Related Job Pages
More Field Engineer Jobs
• Uses technical knowledge of Silvaco product offerings and basic understanding of the customers’ technical workflow and objectives to advise customers in their simulation efforts and address their technical obstacles • Works closely with key customers to gain insight into their technical roadmaps and immediate challenges to recommend the best matching solution Silvaco can offer • Understand customers’ success criteria and jointly implement evaluation plans to demonstrate and validate Silvaco’s solution • Collaborates and provides input to sales plans and proposals for accuracy, completeness, and enhance Silvaco’s technical differentiation • Drafts technical collateral that helps people better understand the technology and differentiation of Silvaco solutions • Provides training and instructions to customers to reduce their friction in adopting and using Silvaco tools while gaining additional understanding of the customers’ application • Collaborates with customers’ implementation teams to troubleshoot problems, develop solutions, and propose additional features, modules, and/or products based on customers’ requirements
• Perform on-site installation, commissioning, maintenance, and repair of complex equipment • Deliver high-quality, timely customer support while ensuring strong customer satisfaction • Build trusted relationships with customers through professional and clear communication • Diagnose and resolve hardware, software, and system-level issues with minimal supervision • Escalate complex technical issues and collaborate with product support teams • Participate in a structured training program including LMS learning, formal training sessions, and on-the-job shadowing • Develop from preventative maintenance tasks to full system ownership over time • Train customers and support knowledge-sharing within the team • Accurately document service activities, reports, and compliance records • Ensure adherence to safety standards, company policies, and regulatory requirements • Manage spare parts inventory and ensure accurate tracking • Travel extensively (~75%) across Switzerland with occasional overnight stays
Senior Field Application Engineer, ODM Support
NVIDIANVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
• Be a technical specialist on GPU and networking products, partnering with account, program, architecture, and engineering teams to support design-in, integration readiness, issue resolution, and successful ramp execution. • Actively establish and nurture technical relationships with partner engineering teams, technical leaders, internal stakeholders, and cross-functional launch teams. • Identify customer architectures and key product requirements in the CSP/ODM AI market to successfully implement NVIDIA's solutions. • Provide primarily onsite technical support, with remote and travel-based support as business needs require, to debug hardware, firmware, software, networking, and system integration issues. • Lead the product across design-in, NPI, rack integration, validation, production ramp, sustaining support, and lifecycle transitions. • Develop technical solutions including hardware & software demos and example system builds. • Offer technical enablement to internal technical teams, account teams, program teams, and partner-facing stakeholders. • Establish strong communication channels and collaborative relationships with internal teams to ensure a positive customer experience.
Senior Field Application Engineer, ODM Support
NVIDIANVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
• Be a technical specialist on GPU and networking products, partnering with account, program, architecture, and engineering teams to support design-in, integration readiness, issue resolution, and successful ramp execution • Actively establish and nurture technical relationships with partner engineering teams, technical leaders, internal stakeholders, and cross-functional launch teams • Identify customer architectures and key product requirements in the CSP/ODM AI market to successfully implement NVIDIA's solutions • Provide primarily onsite technical support, with remote and travel-based support as business needs require, to debug hardware, firmware, software, networking, and system integration issues • Lead the product across design-in, NPI, rack integration, validation, production ramp, sustaining support, and lifecycle transitions • Develop technical solutions including hardware & software demos and example system builds • Offer technical enablement to internal technical teams, account teams, program teams, and partner-facing stakeholders • Establish strong communication channels and collaborative relationships with internal teams to ensure a positive customer experience.
