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DATAMAXIS, Inc

Datamaxis is a WMBE corporation and committed to provide IT services to commercial and government organizations.

Pega Customer Decision Hub Developer

Software EngineerSoftware EngineerFull TimeRemoteLeadTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

0

Seniority

Lead

Bachelor Degree8 yrs expEnglish

Job Description

Pega Customer Decision Hub Developer

DATAMAXIS, Inc

• Design, develop, and implement customer decisioning solutions using Pega Customer Decision Hub (CDH) • Build and configure Next-Best-Action (NBA) strategies, engagement policies, and decision strategies • Develop adaptive models and real-time decisioning capabilities to optimize customer interactions • Collaborate with business stakeholders to understand customer engagement requirements and translate them into scalable Pega solutions • Integrate Pega CDH with enterprise applications using REST APIs and other integration technologies • Configure customer journeys and personalized engagement across multiple channels • Perform unit testing, debugging, and troubleshooting to ensure high-quality deliverables • Document technical designs, configurations, and implementation processes • Support deployment activities and provide post-production support as required.

Job Requirements

  • 8+ years of experience
  • Strong hands-on experience with Pega Customer Decision Hub (CDH)
  • Expertise in Next-Best-Action (NBA) Designer, Decision Strategies, and Engagement Policies
  • Experience with Adaptive Decisioning and Customer Journey Management
  • Knowledge of Pega Case Management
  • Hands-on experience with REST APIs and enterprise integrations
  • Experience working in Agile development environments is preferred.

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