• Process medical claims accurately for oral surgery procedures • Perform cross-coding between dental and medical insurance • Review documentation to ensure accurate coding and billing submission • Support insurance reimbursement processes and resolve billing discrepancies • Maintain accurate billing records and documentation • Verify insurance eligibility and benefits as needed • Assist with claim follow-ups and reimbursement tracking • Ensure all billing activities comply with HIPAA and healthcare regulations • Protect confidential patient information and maintain accurate documentation • Utilize Open Dental to manage billing workflows, patient records, and practice information • Collaborate with providers and administrative staff to support billing workflows • Maintain organized billing records and reports • Assist with workflow improvements and operational projects as assigned • Perform additional administrative duties to support the practice as needed

Role Description We are seeking a highly detail-oriented and experienced Medical Billing & Cross-Coding Specialist (Oral Surgery) to join a busy and growing oral surgery practice. This role is ideal for a healthcare professional with hands-on experience in medical billing and cross-coding between medical and dental insurance, particularly within an oral surgery or dental specialty environment. The successful candidate will play a key role in ensuring accurate billing, coding, and reimbursement processes while maintaining the highest standards of compliance and patient confidentiality. Because this position directly impacts revenue cycle performance, we are looking for someone who can work independently, learn quickly, and perform with exceptional accuracy from day one. The ideal candidate is reliable, proactive, and a strong critical thinker who is comfortable working in a fast-paced oral surgery practice. They should possess excellent communication skills, a solid understanding of oral surgery terminology and workflows, and the ability to manage detailed billing processes with minimal supervision. If you take pride in accuracy, accountability, and helping healthcare practices operate efficiently, we'd love to hear from you. Qualifications - Previous experience with medical billing is required - Hands-on experience with medical and dental cross-coding is strongly preferred - Experience supporting oral surgery, dental specialty, or surgical practices is highly preferred - Strong understanding of medical billing workflows, insurance reimbursement processes, and claim management Requirements - Open Dental – Required. Candidates must have hands-on experience using Open Dental for billing, patient records, scheduling, or practice management within a dental or oral surgery practice. - Strong knowledge of oral surgery procedures, terminology, and clinical workflows - Ability to understand clinical documentation and apply accurate billing and coding practices - Familiarity with healthcare compliance standards and HIPAA regulations - Must be proficient in speaking and writing clear, professional English - Must have relevant healthcare or administrative work experience - Must be able to submit an NBI Clearance and/or Local Police Clearance before onboarding (mandatory) - Must be available for video meetings with camera on when required Benefits - Access to world-class support for questions, guidance, contract matters, and client communication. - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

Role Description We are seeking a Medical Biller to join our team! As a Medical Biller, you will be working closely with clients to answer questions related to billing, processing all forms needed for insurance billing purposes, and collecting necessary documentation from clients. You will also assist other Medical Billers with follow-up inquiries to clients, communicate with physicians' offices and hospitals to obtain records, and accurately record patient information. The ideal candidate has excellent attention to detail, strong customer service skills, and is comfortable spending time on the phone. - Enter all billing and payment information into the system properly and without errors - Follow up with clients and insurance companies - Post payments - Assist clients with processing insurance claims through both private insurance and Medicaid/Medicare - Note and process all necessary forms from the insurance - Assist patients in navigating the billing and insurance landscape, including collecting all necessary forms and signatures - Work with doctor's offices and hospitals to obtain charge information and billing details Qualifications - 3 years minimum doing full cycle medical billing - required - Excellent attention to details - 1-3 years of EPIC or Practice + billing software experience - Strong communication skills - Strong customer service skills Benefits - 401(k) - Competitive salary - Dental insurance - Health insurance - Opportunity for advancement - Paid time off - Vision insurance - Competitive Compensation - Great Work Environment - Career Advancement Opportunities

• Execute precise billing operations for U.S. senior care providers, ensuring accurate reimbursement across Assisted Living, Hospice, and RCFE settings. • Submit and track claims for U.S. Medicare/Medicaid and private payers, focusing on Assisted Living, Hospice, and RCFE billing requirements. • Investigate and resolve claim rejections, underpayments, and coding errors (ICD-10, CPT). • Collaborate with clinical teams to ensure service documentation aligns with billing compliance. • Generate statements, process payments, and address patient inquiries. • Assist in generating AR aging reports and reconciliation audits.