Job Closed

This listing is no longer active.

Apria Healthcare

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.

PATIENT ACCOUNT RESOLUTION SPECIALIST

Location

United States

Posted

12 days ago

Salary

$18 - $20 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

PATIENT ACCOUNT RESOLUTION SPECIALIST

Apria Healthcare

Role Description The Individual Contributor will provide excellent customer service and product information, solutions, and relevant details to patients and providers. Most importantly, this position provides above and beyond communication with our patients so that they feel heard, understood, valued, and more connected with Apria. - Evangelize our customers and turn our disgruntled patients into our biggest fans. - Support our Field teams, Operations, and Sales by delivering timely feedback that empowers our teams to deliver exceptional patient experiences. - Critically problem-solve common complaints by flagging trends and partnering cross-functionally to recommend and implement preventative measures. - Proactively create a better patient experience. - Be a champion of the employee experience and drive our unique company culture. - Support the development and implementation of employee programs that nurture our company's core values to engage employees and create a positive culture. Salary range: $18.00 - $20.00 USD hourly. Compensation offered may vary based on job-related factors such as experience, skills, education, and location. Essential Duties and Responsibilities - Responsible for supporting branches across a designated market. - Review of new and recurring patient accounts to obtain the documentation from the referral source required to bill the individual health insurance plans, allowing our patients to maximize their available health plan benefits and to receive the much-needed care as soon as possible. - Research and secure required information from the customer to continue coverage of equipment through the health insurance plan. - Manage collaborative relationships with field leadership, referrals, and patients through effective outreach to drive account resolution. - Evaluate all documentation received to ensure that it meets compliance criteria to the relevant standards and regulations. - Perform follow-up to achieve timely reimbursement. - Performs other duties as required. Minimum Required Qualifications - High school degree or equivalent. - 3-5 years’ experience in healthcare/health insurance industry. Skills, Knowledge and Abilities - Patient-Focused: You start with the patient and work backwards. You invest the time and energy to understand the patients’ objectives, then tie all your activities directly to the achievement of those objectives. - Action-Oriented: You thrive as a self-starter who proactively senses and responds to problems and opportunities and requires minimal supervision. - Collaborative: You love teamwork. Your colleagues love having you on the team. You work well across functions and groups. - An Effective Communicator: You write and speak clearly, concisely and with a spirit of partnership. You actively inform and inspire with your messaging. You speak plainly and are transparent with your business colleagues. - Energetic & Passionate: Your passion and energy for health and well-being is deeply founded in your desire to help others and to be a positive role model. - Relationship Builder: You excel in getting people involved and building a network of contacts that allow you to multiply your influence on the organization. Computer Skills - Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, Word. Language Skills - English (reading, writing, verbal). Mathematical Skills - Intermediate level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data. Physical Demands This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. This position also may require the occasional lifting of equipment up to 50 lbs. Teammate Benefits - Medical, dental, and vision care coverage. - Paid time off plan. - 401(k) Plan. - Flexible Spending Accounts. - Basic life insurance. - Short-and long-term disability coverage. - Accident insurance. - Teammate Assistance Program. - Paid parental leave. - Domestic partner benefits. - Mental, physical, and financial well-being programs.

Related Categories

Related Job Pages

More Bilingual Jobs

Rite of Passage logo

Traveling PRS Case Worker Lev. 2, Bilingual – Spanish, English

Rite of Passage

Improving the lives of youth since 1984 #WeareROP #inspireandthrive

Bilingual14 days ago
Full TimeRemoteTeam 1,001-5,000Since 1984H1B No Sponsor

• Conduct home studies, case management, and supportive services to unaccompanied immigrant children once they are released to their sponsors in the assigned area. • Conduct home visits and phone contacts with the dual purpose of assessing safety and suitability of child’s placement with their caregiver (sponsor) and connecting child to services in the community to address risk factors. • Ongoing case management with a focus on screening and making appropriate referrals to address child’s needs in the following domains: placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, and criminal/juvenile justice. • Provide crisis intervention services directly, as needed, or connect family to services to ensure minor’s safety and well-being in a crisis situation. • Submit detailed and thorough documentation in compliance with PASO policies and procedures. • Apply social work best practices for thorough assessments of child’s progress and services provided. • Maintain regular and timely communication with supervisor around any issues concerning the child’s safety, stability, or well-being in the placement. • Participate in ongoing supervision.

Arizona
$70K / year
Job Closed
ACCEL Schools logo

K-8th Grade General Education Teacher

ACCEL Schools

We open, turnaround, and manage K-12 public charter schools.

Bilingual14 days ago
Full TimeRemoteTeam 1,001-5,000H1B No Sponsor

Role Description We are seeking teachers who are excited to create a rigorous and nurturing classroom environment that prioritizes student learning and social-emotional development. ACCEL Schools uses a cutting-edge 21st-century curriculum, which can be accessed online and through a variety of traditional methods. Please note – this is an online school position and all instruction occurs virtually. Eligibility: Open to residents of Pennsylvania - Serve as the teacher of record and primary instructor - Relentlessly work to meet all goals related to student achievement and culture as well as state specific academic accountability goals - Deliver highly effective live lessons via web conference based on student need, rooted in research-based instructional practices - Adapt and thrive in a fast-paced environment, managing changes in assignments and priorities - Effectively work with students at various age levels, from ages 5 to 14 - Complete course set up for each course within the Learning Management System - Monitor student progress in asynchronous courses and provide feedback/grade assignments daily - Track and maintain contact with each student - Collaborate with academic leads to provide needed documentation for schools - Review student level data frequently to inform instructional program adjustments - Differentiating instruction to meet the needs of all students - Utilize research-based best practices in both synchronous and asynchronous instruction - Create a joyful, caring, and loving classroom environment for all students - Integrate culturally responsive teaching practices into daily lessons and interactions with students, parents, and colleagues - Implement school-wide culture expectations and norms, inside the classroom and beyond - Communicate regularly with stakeholders regarding the academic and social-emotional growth of students - Incorporate 21st century technology skills into daily classroom practice and team settings - Collaborate and communicate effectively, humbly, and respectfully with all colleagues - Perform other duties as assigned Qualifications - Current Pennsylvania teaching license in appropriate content area - Pennsylvania residency preferred - Knowledge of State Standards and Common Core Standards - Preferred two years’ experience teaching - High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring - High quality written and verbal communication skills - High proficiency in Microsoft Office and Google products - Ability to properly manage confidential information - Ability to supervise students in all school settings - Ability to pass federal and state criminal background checks - Experience working in a multi-cultural setting preferred Benefits - Life benefits – time & peace of mind - Paid time off - Retirement contributions - Optional Basic Life and AD&D insurance - Voluntary life insurance (employee, spouse, child) - Discounted childcare at Early Learning Academies locations - Health benefits – stay well & thrive - Medical, dental, and vision insurance - Employee Assistance Program - Voluntary short-term disability insurance - Voluntary long-term disability insurance - Career benefits – keep growing - Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals Company Description “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities.

United States

Recovery Agent/ Collections Support 2 (Bilingual-French/Spanish)

WEXWEXUS

WEX simplifies the business of running a business through smarter workflows and financial intelligence. Our North America Mobility and OTR businesses power the fleets that keep commerce moving — from small owner-operators to large fleet enterprises. Pay Range $198,000.00 - $223,700.00

Bilingual14 days ago

Role Description Communicates in a clear, concise manner, orally and in writing, with customers to influence and negotiate to obtain immediate payment and resolve delinquent account balances. Manages & deescalates conflict when speaking to a customer. - Ability to manage up to and including later stage delinquent and complex account situations, utilizing professional knowledge and experience to determine appropriate approaches to achieve resolution. - Manages delinquencies from rolling to the next level. - Applies industry knowledge, departmental policies and procedures, and Fair Debt Collection Practices Act to make appropriate collection decisions. - Demonstrates the ability to apply consistency in work processes. - Proficient use of multiple systems. - Executes & exhausts all skip tracing resources to reach a decision maker. - Appropriately applies all collection tools & payment options to resolve delinquency and minimize bad debt. - Appropriate documentation of accounts and follow-up. - Self-motivated, dependable and able to work productively in a dynamic, high energy, rapidly changing environment. - Competitive, persistent & assertive. - Engages in peer collaboration as it relates to sharing/implementing collection best practices. - Ability to work with minimal supervision. - Participates in special projects and performs additional duties as required. Qualifications - Bilingual-French/Spanish - Must pass a successful background investigation - High School Diploma with 1-2 years of experience in a related field - At least one year of transportation industry customer support experience. - Basic accounting and Skip Tracing knowledge - Analytical skills - Sound decision making/judgment - Ability to maintain confidentiality of customer and company information - Organized/Time Management ability - Ability to be productive while maintaining quality - Results-Oriented - Self-motivated - Effective oral and written communication skills - Working knowledge of Google Sheets Requirements - Working knowledge of FDCPA and any other applicable Federal laws - Basic accounting knowledge - Analytical skills - Sound decision making/judgment - Flexible/Adaptable to change - Detail Oriented - Proficient computer skills including Office and/or Google suite products. - Familiarity with AI and an eagerness to learn more. Benefits - Health, dental and vision insurances - Retirement savings plan - Paid time off - Health savings account - Flexible spending accounts - Life insurance - Disability insurance - Tuition reimbursement - Comprehensive and market competitive benefits designed to support personal and professional well-being

United States
$18 - $21 / hour
Job Closed
Winning Assistants LLC logo

Bilingual Healthcare Coordinator, Spanish-English

Winning Assistants LLC

We provide virtual assistants from the top 1% global talent pool to help companies scale & streamline operations.

Bilingual14 days ago
Full TimeRemoteTeam 51-200H1B No Sponsor

• Schedule patient appointments and send appointment reminders • Handle patient inquiries through phone, email, text, and telehealth platforms • Communicate professionally and compassionately with patients • Manage email and text communications, including sorting, responding, prioritizing, and sending newsletters • Coordinate with healthcare professionals to support smooth patient care • Manage and maintain patient records accurately in AthenaHealth • Support chronic disease management through follow-ups, patient tracking, and record updates • Assist with medical coding and documentation support • Compile medical research and prepare reports as needed • Prepare and organize reports, presentations, spreadsheets, and other documents • Process claims and verify patient insurance coverage • Support medical billing reconciliation • Assist with billing-related administrative tasks • Help ensure insurance and patient financial information is documented accurately • Manage telehealth platforms and virtual patient coordination • Support donor communications using provided templates • Assist with social media management, including content scheduling and account monitoring • Provide general administrative support as the clinic grows and operational needs evolve

Brazil
$6 - $8 / hour
Job Closed