• Partner with Account Managers to demonstrate new Ramp products and features to existing customers, building the business case for expansion through customized demos and workflow illustrations • Evaluate customer requirements for expansion opportunities, assessing fit through use-case analysis, ROI assessments, and technical scoping • Design and recommend best-fit Ramp architecture — including when and how to use APIs, ERP integrations, and HRIS connectors — based on each customer's existing systems and workflows • Act as a technical advisor to customers and internal teams, guiding integration, configuration, and system design decisions without writing code directly • Troubleshoot ERP and integration blockers, and guide customers through complex configuration decisions across NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion, and others • Support Account Managers on technical workstreams, ensuring faster time-to-value during product rollouts and expansions • Be a subject matter expert across accounting systems and integration partners; advocate for integration development in line with customer needs alongside Product and Partners • Influence Ramp's product roadmap by channeling customer pain points and feedback to Product and Engineering teams • Contribute to internal documentation, tooling, and knowledge bases that scale Ramp's ability to support integration use cases across a growing customer base

• Provide ongoing technical and provisioning training on products, features, and processes • Support Partners and Customers with best practices, deployment process development, and documentation • Transfer industry, technical, and product knowledge to internal and external teams • Maintain continuing education on the platform and underlying technologies • Provide premium onboarding and implementation experience as designed for key products or enhanced service offerings • Support partner and customer migrations • Contribute to the development of the onboarding program to ensure operational viability • Create value to Partners and Customers through effective onboarding and implementation of new products and services • Identify issues impacting Partner or customer success during onboarding and collaborate to resolve them • Identify trends affecting Partner or customer satisfaction during onboarding and communicate them to stakeholders • Assist in the design and enhancement of people, processes, and technology relevant to onboarding

• Support Professional Services engagements focused on AI-enabled and traditional software delivery • Partner with customers to implement feature management into their LLM-powered applications • Help implement rollout patterns for AI progressive exposure, guardrails, kill switches, and prompt/model experimentation • Contribute to reference implementations, integrations, and prototypes • Work hands-on in customer environments to instrument AI systems with LaunchDarkly • Help customers building and operating chatbots integrate LaunchDarkly • Gather detailed requirements from customer architectures and recommend solutions • Serve as a knowledgeable point of contact for engineering and platform teams • Resolve common technical obstacles during engagements • Build working knowledge of LaunchDarkly and emerging AI delivery patterns • Share customer feedback with Product and Engineering teams

SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs for the modern enterprise. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time. Delivered at the scale our enterprise customer's demand. We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” – 15 years in a row. The role: SailPoint is seeking an Senior Solution Consultant (pre-sales Solution Engineer) to support the US sales regions for Commercial accounts. You will partner with our sales teams by applying your technical abilities and business acumen in support of SailPoint’s growth objectives. Responsibilities: - Actively participate in the sales process and work closely with the direct and channel sales teams - Discover and understand customer requirements and align our solutions to those requirements - Present SailPoint business functions, value, and competitive differences - Provide product demonstrations to prospective customers - Assist in developing RFP responses in coordination with our RFP response team - Participate in onsite and remote Proof of Value (POV) evaluations - Provide feedback to Product Management on product enhancements Requirements: - 5+ years professional experience as a pre-sales technical resource in an enterprise software company (B2B) - Excellent written and verbal communications skills - A working knowledge of technical infrastructure including web services, application servers, databases, virtualization, and directories is required - Conversant in modern SaaS architecture - Familiarity with Java, XML, LDAP, SQL, JSON, Azure/AWS/GCP is desirable - 3+ years working with Identity, Governance and Access Management solutions is preferred Path to Success: Within the first 4 months you will: - Learn the Identity Security and Identity Management space - Participate in demos best practices training, presentation skills training, negotiation, - Handle initial demos and discussions in IGA - Attend Revenue Onboarding for a deep dive into Challenger Sales training - Hone technical discovery skills through SE Scrum groups - Pitch to Account Executives (AEs) to master messaging and build relationships - Navigate internal relationships with Customer Success Managers, Product Management, Professional Services, and Partners - Coordinate with AEs before and after client calls, tying what is presented back to business value Within 6 months to 1 year, you will: - Contribute to building new technical collateral for organization-wide use - Grow familiarity with IT audit functions, regulatory frameworks, SOX, HIPAA, NERC-CIP, GDPR, and CCPA - Speak at national or regional conferences and meet ups - Proactively network and build your own personal brand - Articulate the business value of SailPoint as a strategic sale - Communicate at the business level with clients outside of IT, such as HR, Finance, risk management, counsel, lines of business - Be fluent in the language of Identity Security Location: - Residence in the US or Chicago is preferred. - We anticipate 25% travel and flexibility to travel within the US (primarily in the US) will be necessary. Education: - Preferred, not required: BA/BS or global equivalent - 5+ years of related experience Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $94,640 - $159,500.60Base salaries for employees based in other locations are competitive for the employee’s home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.