Transforming Lives by Unlocking Better Evidence | Decentralized clinical trials | Broadest endpoint technology
Senior Project Manager
Location
United States
Posted
4 days ago
Salary
0
Seniority
Senior
Job Description
Senior Project Manager
Clario
• Serve as the subject matter expert for one or more product lines, providing guidance to Project Management team members and educating customers on operational services. • Independently lead the planning, setup, monitoring, and closeout phases of study management, including projects involving multiple service lines. • Gather customer requirements and communicate project objectives to internal stakeholders. • Develop study documentation and oversee the distribution and tracking of study equipment. • Create, distribute, and manage project reports and study-related documentation. • Archive study data and documentation in accordance with company procedures. • Set and manage customer expectations while ensuring high levels of client satisfaction. • Monitor project timelines and manage financial components, including: Budget reviews Revenue forecasting Scope change management Invoice reconciliation • Identify potential project risks, develop mitigation plans, and escalate issues when appropriate. • Lead internal and external discussions to promote collaboration, effective communication, and efficient resource utilization. • Apply problem-solving strategies to resolve customer concerns and maintain issue-tracking documentation. • Serve as the department lead for operational readiness related to new product initiatives. • Support cross-trained team members working in other service lines. • Act as a liaison between Project Management and other departments to facilitate collaboration and communication. • Conduct quality control reviews of systems and project documentation to ensure deliverable accuracy and consistency. • Ensure compliance with training completion and documentation requirements. • Present study services during Investigator Meetings and Site Initiation Meetings when required. • Participate in client meetings alongside Business Development and Operational teams to present company services and operational workflows. • Support sales initiatives that contribute to incremental revenue growth. • Mentor and assist in the onboarding and training of new Project Management team members. • Perform additional duties, assignments, and special projects as needed.
Job Requirements
- Bachelor's degree and/or demonstrated project management experience within the pharmaceutical, healthcare, or related industry.
- PMP certification required.
- 4–8 years of project management experience, preferably within the pharmaceutical or clinical research industry.
- Strong knowledge of the drug development process.
- Proven expertise supporting one or more primary service lines and/or studies across multiple service lines.
- Excellent organizational, prioritization, and time management skills.
- Strong interpersonal and relationship-building abilities.
- Excellent verbal and written communication skills, including proficiency in English.
- Working knowledge of Microsoft Office applications.
- Strong attention to detail and commitment to responsiveness and customer service.
- Ability to manage multiple priorities in a fast-paced environment.
- Valid passport and ability to travel approximately 20%.
Benefits
- Competitive compensation
- Medical, dental, and vision insurance beginning Day 1 of employment
- Flexible work schedules
- Attractive PTO plan
- Engaging employee programs
- Remote working opportunities
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