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Medical Clinical Director
Location
United States
Posted
2 days ago
Salary
0
Seniority
Lead
Job Description
Medical Clinical Director
Thriveworks
• Assisting psychiatry clinicians with onboarding and account setup • Troubleshoot EHR-related issues for psychiatry clinicians • Assist with questions that arise from psychiatry clinicians with an emphasis on troubleshooting and following up on e-prescribing issues that may arise • Triage questions/requests to direct to clinical and/or operational leadership, as appropriate, with timely communication • Assist in managing high-volume email accounts to answer questions for psychiatry clinicians • Provide additional administrative support to medical staff, Regional Operations Directors, and program leadership • Following up with psychiatry clinicians on clinical and administrative documentation • Multidisciplinary care coordination with the ability to problem solve, troubleshoot, and track key projects and issues in a timely manner. • Assist in maintaining SOPs for all aspects of the MCD position • Provide as needed support to Medical Assistants with responsibilities including Labs, Prior Authorizations, Paperwork Requests and Refill Requests during high volume period • Support Psych program leadership with ad hoc projects
Job Requirements
- Certified Medical Assistant (preferred)
- 2+ years working remotely in healthcare services
- EHR system experience (AMD experience preferred)
- Highly independent with strong problem solving skills
- Strong interpersonal skills to provide support to clinicians with complex system-related issues
- Highly collaborative
- Strong written and verbal communication skills
Benefits
- 401(k) with employer match
- Medical, Dental, Vision, Life Insurance
- Paid time off and holidays
- Employee Assistance Program (EAP)
- Professional growth and advancement opportunities
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