Founded as TeleTech in 1982, TTEC is a leading business process outsourcing company. After experiencing rapid growth, including 300% growth in its global workfo
Healthcare Customer Service Representative
Location
Texas
Posted
5 days ago
Salary
$16 / hour
Seniority
Junior
Job Description
Healthcare Customer Service Representative
TTEC
• Recommend upgrades to health plans based on customer needs • Conduct research and do outbound calls regarding healthcare benefit and eligibility questions • Assist members with online health account functionality and locating information
Job Requirements
- 6 months or more of customer service experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy
- High school diploma or equivalent
- Computer experience
- High speed internet (> 15 mbps)
- USB wired headset recommended
Benefits
- Performance bonus opportunities
- Healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
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