Darkhorse Tech, Inc. logo
Darkhorse Tech, Inc.

The Dental IT Service Professionals

Employee Engagement and Development Coordinator

GeneralGeneralFull TimeRemoteJuniorTeam 11-50Since 2012H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

4 days ago

Salary

$48K - $54K / year

Seniority

Junior

Bachelor Degree1 yr expEnglish

Job Description

Employee Engagement and Development Coordinator

Darkhorse Tech, Inc.

• Design and implement tailored career development programs to ensure employees achieve their long-term goals while delivering exceptional service to clients. • Foster connections between team members through meaningful engagement initiatives, such as CrewHu badge customization and mentorship programs, to enhance collaboration and morale. • Conduct quarterly one-on-one meetings with each employee to understand their "WHY" and provide access to resources and shadowing opportunities with senior technicians. • Continuously refine onboarding processes, ensuring new hires are set up for success from day one. • Develop and maintain robust feedback mechanisms, such as regular surveys and follow-up sessions, to track and improve engagement and satisfaction levels. • Enhance leadership capabilities by developing programs that identify and grow future leaders within the company. • Implement innovative tools and approaches to keep engagement initiatives fresh, relevant, and impactful. • Partner with the VP of People and Culture and other members of the Leadership Team to align employee development with company-wide strategic goals, ensuring team success over individual silos. • Lead by example, setting a high standard of professionalism and engagement in all interactions. • Mentor teams responsible for implementing engagement programs, encouraging continuous improvement and innovation. • Build and nurture strong relationships with employees and leaders, ensuring open communication and alignment across all levels of the organization. • Develop and track KPIs related to employee engagement, career development, and retention, ensuring alignment with Darkhorse Tech’s strategic goals. • Provide transparent reporting to the Leadership Team on the progress and impact of initiatives, using data to refine and improve strategies. • Regularly analyze employee feedback, engagement data, and industry trends to inform decisions and keep Darkhorse Tech at the forefront of employee experience best practices. • Assist with additional HR responsibilities as needed or when VP of People and Culture is out of office • Assist with interviewing, hiring, and onboarding process as needed (e.g., reviewing resumes, candidate outreach, scheduling interviews with Managers) • Assist with employee issues and inquiries

Job Requirements

  • Bachelor's degree in human resources or business administration, or equivalent experience is preferred
  • 1-2 years of experience with employee engagement and learning & development (IT or MSP environment is strongly preferred)
  • Excellent verbal and written communication skills
  • Excellent organizational and planning skills
  • Active listening skills

Benefits

  • Health insurance
  • Professional development opportunities

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