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State of Washington

Founded in 1889, the State of Washington was the 42nd American territory to be admitted to the United States. Located in the Pacific Northwest, Washington is si

IT Systems Administrator

Location

United States

Posted

107 days ago

Salary

0

No structured requirement data.

Job Description

IT Systems Administrator

State of Washington

WSDOT is currently seeking a non-permanent IT Systems Administrator to support the Northwest Region’s (NWR) end-user computing environment, delivering frontline technical services that keep desktops, laptops, tablets, mobile, and peripheral systems reliable, secure, and operational for staff and project teams. In this role, you will provide hands-on troubleshooting, installation, configuration, maintenance, and customer support for hardware, software, operating systems, and mobile technologies, ensuring technology readiness for regional operations and high-profile transportation infrastructure and mega projects. Use existing technologies to automate software deployment. Follow change-management procedures for agency adoption of the deployment application and procedures. Routinely test computer hardware, software, and operating systems to ensure automated processes are updated and will work against current security patches and environment. Create, implement, maintain, manage and troubleshoot components of the System Center Configuration Manager (SCCM) environment. Provide support, installation, control and maintenance of the SCCM environment for the NWR. Administer the pre-deployment testing involving complex application installation and functionality problem resolution, software package creation, creation of targeted PC collections, and critical patch management for the region. Write and publish software deployment packages to the statewide SCCM application catalog utilizing SCCM administration console. Create and provide support, installation, control, and maintenance of user accounts and access in the agency Active Directory environment for all NWR and UMAM programs. Provide quality assurance testing through skilled support for routine trouble issues.

Job Requirements

  • Demonstrated experience with system administration troubleshooting skills and problem solving with an ability to formulate solutions using existing workflows and to manage assigned work priorities.
  • Technical and operational knowledge and experience providing technical consulting and performing installation of IT hardware and software using existing procedures.
  • Experience as a team member supporting M365, Microsoft Operating Systems, Microsoft Office Suite, Systems Center Configuration Manager and Active Directory Group Policy Manager, iOS and standard Adobe products.
  • Ability to manage multiple service requests and projects simultaneously; organize, track, and meet deadlines; communicate status clearly; and adapt to changing operational priorities in a fast-paced support environment.
  • Skills to communicate effectively with customers, vendors, peers, and management.
  • Actively demonstrates a commitment to learning and growth.
  • Takes action to meet the needs of others.
  • Ability to maneuver and transport various materials and/or equipment weighing up to 50 pounds.
  • Ability to use powered and non-powered tools and operate mechanical lifts.
  • Ability to travel to various sites throughout the state.
  • Preferred Qualifications
  • Extensive experience in cybersecurity technologies including vulnerability management, intrusion detection and prevention, application and network security, incident response, anti-virus/malware management, or security assessments obtained through formal education and/or significant professional experience.
  • Working knowledge of cybersecurity requirements such as WaTech Security Standards, Payment Card Industry Data Security Standards, CIS Critical Security Controls, and NIST Cybersecurity Framework.

Benefits

  • Work-Life Balance – We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle.
  • Paid Leave – In addition to 12 paid holidays, full-time employees earn up to 25 paid vacation days per year!
  • Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
  • Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more.
  • How to Apply
  • Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible.
  • An attached Resume outlining (in reverse chronological order) your experience to date.
  • An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
  • Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies.
  • Contact Us
  • For inquiries about this posting, you may contact the assigned Recruiter at Robyn.Lovely@wsdot.wa.gov . Please be sure to reference 26DOT-HQ-0P246 in the subject line.

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