Client Service Leader – Water/Wastewater

Location

Connecticut + 2 moreAll locations: Connecticut | New Hampshire | Massachusetts

Posted

4 days ago

Salary

$195K - $220K / year

Seniority

Senior

Bachelor Degree15 yrs expEnglish

Job Description

Client Service Leader – Water/Wastewater

Apex Companies, LLC

• Lead the growth of Apex’s infrastructure services within your designated local market. • Develop and execute a strategic plan to expand relationships with municipal, utility, and public-sector clients. • Leverage existing client relationships and your market insight to establish Apex as a trusted regional partner. • Collaborate with Divisional and Regional Leadership to align local efforts with Apex’s broader infrastructure strategy. • Serve as a trusted advisor to municipal and utility clients, understanding their infrastructure priorities and funding mechanisms. • Identify and pursue new project opportunities, lead proposal development, and manage interview and negotiation processes. • Drive cross-selling of Apex’s complementary environmental, construction, and compliance services. • Represent Apex at professional associations, technical committees, and industry conferences. • Oversee delivery of municipal infrastructure projects including water and wastewater treatment, distribution/collection systems, stormwater management, transportation or civil engineering. • Ensure technical excellence, quality control, and adherence to scope, schedule, and budget. • Provide technical leadership, mentoring, and QA/QC oversight to project teams. • Manage project performance, including backlog, utilization, and profitability metrics. • Recruit, mentor, and develop engineers, project managers, and technical staff to grow Apex’s local presence. • Foster a collaborative, high-performance culture focused on client satisfaction and technical excellence.

Job Requirements

  • BS or MS Degree in Civil or Environmental Engineering or relevant engineering discipline
  • 15+ years of experience in municipal infrastructure
  • Registered Professional Engineer preferred in MA, CT, or NH
  • Demonstrated success in developing new markets, securing key municipal clients, and achieving financial growth targets
  • Strong record of mentoring, team development, and leading cross-discipline project teams
  • Demonstrated ability to work effectively with clients in a forward-thinking manner to drive growth and sustained performance through effective leadership
  • Excellent written and verbal communication skills
  • Desire to manage and mentor all levels of staff.

Benefits

  • Company-subsidized medical and dental.
  • Company-paid life, short, and long-term disability.
  • 401k match, tuition assistance, and more.
  • Cross-training and the ability to work on a variety of projects.
  • Performance-based bonuses or other incentives.
  • Working with the best and brightest in the industry.
  • 2,000+ employee national firm with 70+ locations across the US.

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