Role Description The Revenue Cycle Manager is responsible for all duties listed below. The position requires coordination with clients, executive staff and RCM staff for the revenue cycle management performance reporting. Essential Functions - Lead and Supervise Revenue Cycle Staff: - Provide day‑to‑day leadership, coaching, and performance oversight for billing, coding, collections, and reimbursement teams. - Ensure staff adhere to organizational policies, regulatory requirements, and best practices across the full revenue cycle. - Monitor and Report Staff Productivity: - Develop, track, and analyze productivity metrics for all revenue cycle functions. - Prepare regular performance dashboards and present findings and suggestions for improvement to the Director of Revenue Cycle Management and the CEO. - Course correct as necessary with staff between reporting intervals. - Optimize Revenue Cycle Processes: - Identify workflow gaps, bottlenecks, and opportunities for improvement across charge capture, claims submission, payment posting, and denial management. - Implement process enhancements that improve accuracy, reduce days in A/R, and strengthen cash flow. - Ensure Compliance and Quality Standards: - Oversee adherence to payer guidelines, coding standards, and internal quality benchmarks. - Conduct routine audits and provide corrective action plans to maintain accuracy and compliance. - Collaborate with Executive Leadership: - Serve as a key liaison between revenue cycle operations and executive leadership. - Provide strategic insights, trend analysis, and recommendations that support organizational financial goals. Qualifications - Minimum of five years of experience in insurance reimbursement, account collections, coding, and medical terminology. - Significant experience performing and managing billing services for a Federally Qualified Health Center (FQHC). - Advanced proficiency in eClinicalWorks (eCW) with a strong focus on reporting, analytics, and dashboard development. - Excellent customer service skills. - High school diploma or equivalent required. - CPC certification and/or CPB certification preferred. - Previous managerial experience necessary. Competencies - Accountability and Result: Assuming responsibility for successfully completing assignments or tasks; self-imposing excellence standards rather than waiting for others to impose or enforce them. - Client Focus: Anticipating, understanding, and fulfilling customer needs and expectations by providing excellent direct and indirect service. - Coaching: Managing people, process, and/or projects by providing guidance and direction to others in a way that not only accomplishes results but earns/gains respect. - Manages Change: Guiding, directing, and inspiring a continuum of change and transformation initiatives. - Problem Solving: Using problem analysis skills to identify and define issues for resolution and choosing optimum courses of action. - Productivity: Ensuring efficiency requirements are met even in the face of time or resource restrictions. - Quality Focus: Assuring quality standards are met within appropriate specifications by accurately checking process and tasks over time. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. - Occasionally required to stand and walk. - Must occasionally lift and/or move up to 10 pounds. - Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. - The noise level in the work environment is usually moderate. Compensation Salary is commensurate with experience, relevant certification/education, and relevant RCM software proficiency. Benefits - Simple IRA Matching - Health Insurance - Paid Time Off - Paid Holidays - Dental Insurance - Vision Insurance - Life Insurance - Employee Assistance Program - Tuition Reimbursement - Disability insurance - Fitness Program

Role Description We are seeking a reliable and detail-oriented Magento and Shopify Catalog Manager to join our team on a full-time remote basis (40 hours per week, Monday to Friday, 8 hours per day). This role is ideal for someone with strong experience in Magento and Shopify administration, eCommerce catalog management, website operations, data entry and quality assurance. The successful candidate will be responsible for maintaining a smooth customer shopping experience, managing product catalogs, monitoring website functionality, and coordinating website-related tasks in accordance with established company procedures. You will play an important role in ensuring that our online stores operate efficiently and provide an excellent customer experience. Key Responsibilities - Magento & Shopify Website & Catalog Management - Manage and maintain Magento/Shopify-based eCommerce websites. - Update and maintain product catalogs, including: - Product listings - Product descriptions - Pricing - Images - Categories - Product attributes and specifications - Ensure product information is accurate, complete, and customer-friendly. - Monitor stock visibility and merchandising presentation. - New product listing: organizational works for requests of images, texts, translations and other for new products. - Shopping Cart & Checkout Management - Monitor and manage the website shopping cart and checkout process. - Ensure customers can complete purchases smoothly. - Identify and escalate any checkout, payment, or cart-related issues. - Coordinate with developers and relevant teams to resolve issues efficiently. - Checkout process: ensuring customers are able to add the products to the shopping cart and complete the purchase with the payment methods accordingly. - Quality Assurance (QA) - Perform regular website quality assurance checks following established company protocols and procedures. - Test website functionality from the customer’s perspective to ensure a seamless shopping experience. - Monitor: - Product pages - Navigation - Search functionality - Checkout flow - Promotions and discounts - Mobile responsiveness - Website usability - Bug management: reporting of bugs and errors in Magento/Shopify catalog or checkout process to developers with respective follow ups until fixed. - Catalog QA verification: ensuring all products correctly appear on website, with attributes, prices, images, texts and availability corresponding to the stock. - Website Operations & Project Coordination - Coordinate website updates and operational tasks. - Track outstanding issues and ensure timely follow-up. - Work with internal teams, developers, and stakeholders to implement changes and improvements. - Maintain organized reporting and task tracking. - Ensure all work follows company SOPs, processes, and quality standards. - Work organization: creation and organization of tasks in task management system (Trello) with weekly and monthly reports. Qualifications - Experience working with Shopify / Magento / Adobe Commerce (Magento 2 preferred). - Experience managing eCommerce product catalogs. - Strong understanding of the customer shopping experience and online store operations. - Experience with website QA and testing. - Excellent attention to detail and organizational skills. - Ability to manage multiple priorities and follow structured procedures. - Strong communication and problem-solving abilities. - Ability to work independently in a remote environment. Preferred Qualifications - Experience with multi-store or international eCommerce websites. - Basic understanding of SEO, merchandising, and conversion optimization. - Experience coordinating with developers and managing website-related projects. - Familiarity with spreadsheets, reporting tools, and task management systems. How to Apply Please include your Magento and Shopify experience & examples of websites you have managed.

Role Description Serves as the clinical trial lead responsible for the planning, conduct and oversight of the operational portion of clinical studies per defined scope of work and ensures that clinical studies are conducted in accordance with the protocol, standard operating procedures (SOPs), ICH-GCP and all applicable regulatory requirements. - Primary clinical point of contact with the client - Collaborate with PM on monthly invoicing and variance management of clinical budget - Develop study related clinical documents (e.g. clinical plans, Informed Consent Form templates, study specific forms and manuals, CRF completion guidelines, study trackers, PSV/SIV slides and other training materials) - Identify and develop training needs for CRAs and third-party vendors specific to the study, protocol and practices including presenting these at Investigator Meetings and Study Kick-off meetings - Generate potential site list from key stakeholders and drive site feasibility process - Identify potential risks to the enrollment targets based on feasibility analysis and site’s contracted commitment - Develop and finalize the country recruitment/retention strategy - Develop timely and effective communication and good working relationships with investigators and study team to ensure effective and timely feasibility, site start up, enrollment, maintenance and close out procedures - Lead internal clinical team meetings and sets expectations for clinical team of CRAs and CTAs - Address all CRA and site questions and maintains Frequently Asked Question (FAQ) log as appropriate - Support in planning and conducting investigator meetings - Review and/or approve of IP release packages - Oversee, support and track all submissions and approvals to Competent Authorities and IRB/Ethics Committees in conjunction with regulatory departments as applicable - Develop clinical monitoring strategies for assuring study timelines are met and assuring quality deliverables - Generate and utilizes metric reporting (e.g., CTMS, DM Query Trends, Outstanding Monitoring Reports) to ensure that the study is conducted per plan and communicates issues to PM and CRAs as appropriate - Responsible for eTMF implementation and management - Collaborate with PM, CRAs and QA to develop any Corrective and Preventative Action Plan (CAPA) and is accountable for implementation and timely closure - Accountable to assist sites, internal staff and CRAs with the preparation for GCP audits - Work closely with PM for project-specific resourcing issues - Escalate pertinent CRA performance and site compliance issues when necessary - Collaborate with data management and CRAs to ensure data quality and compliance with data cleaning timelines - Manage processes for investigational product (IP) including drug accountability and reconciliation - When a cross-functional PM is not assigned to a given program, the CTM will assume project management responsibility as needed - Support business development and marketing activities as appropriate - May negotiate site budget and investigator contract with support from the legal department and/or site contracts group - May review site visit reports and ensures monitoring (i.e. scheduling and scope) is executed per monitoring plan - May be responsible for management of clinical vendors (e.g. labs, IP, patient diary, home health care) in conjunction with PM - May perform clinical data review of patient profiles, data listings and summary tables, including query generation - May have line management responsibilities - Performs other duties as assigned by management Qualifications - Minimum Required: Bachelor’s degree or equivalent combination of education/experience in science or health-related field. Advanced degree preferred - Minimum of 7 years of clinical research experience or proven competencies for the position with significant clinical monitoring experience - Preferred: Advanced degree - Other Required: Experience with Microsoft Office Products (Outlook, Word, Excel, PowerPoint) - Excellent communication and interpersonal skills to effectively interface with others in a team setting - Excellent organizational skills, attention to detail, and a customer service demeanor - Ability to travel domestically and internationally including overnight stays Requirements - Demonstrates mastery knowledge of ICH-GCP, relevant Precision SOPs, and regulatory guidance, as well as the ability to implement - Working knowledge of clinical management techniques and tools - Direct work experience in a cross-functional environment - Proven experience in functional management including proven experience in delegating while fostering cohesive team dynamics - Proven experience in planning, risk management and change management - High level of integrity and must inspire and demand the highest standards from a professional and ethical perspective - Ability to lead and inspire excellence within a team - Ability to create an environment where employees have a sense of ownership that will lead to increases in productivity and efficiency - Results oriented, accountable, motivated and flexible - Excellent time management, negotiation, critical thinking, decision making, analytical and interpersonal skills - Excellent presentation, verbal and written communications skills - In depth proven experience in pharmaceutical and/or device research required - Demonstrated successful independent negotiation and conflict management strategies Benefits - Compensation range: $110,700 — $200,900 USD - Discretionary annual bonus - Health insurance - Retirement savings benefits - Life insurance and disability benefits - Parental leave - Paid time off for sick leave and vacation

Role Description The Regional Business Manager (RBM) will shape the Territory Account Manager (TAM) organization by creating a culture of performance and accountability based in transforming the standard of care in diagnosing CAD. - Hire, train, coach, and develop the territory account manager team. - Ensure customer success with Heartflow’s non-invasive cardiovascular diagnostic technology. - Provide the team with expectations, resources, and coaching to drive Heartflow adoption. - Partner with TAMs and accounts to support, educate, and provide solutions for high customer satisfaction. - Spend time with the direct sales team and customers, including Cardiologists, Internists, general practitioners, Nurse practitioners, and physician assistants managing patients with ACS/CAD. Job Responsibilities - Work cross-functionally to create solutions as new opportunities present. - Create progressive programming to reach ordering physicians treating CAD. - Work directly with key strategic Heartflow accounts to drive growth and adoption of a cCTA and FFRct clinical pathway. - Develop and execute business development plans with account stakeholders. - Facilitate cross-functional collaboration throughout the organization. - Increase Heartflow usage within designated key strategic accounts by: - Maintaining and building relationships with referring physicians and key clinical stakeholders. - Educating customers on Heartflow’s value proposition through presentations and discussions. - Promoting and championing Heartflow to build advocacy. - Evaluate performance based on: - Meeting/exceeding quota for strategic Heartflow accounts. - cCTA growth and FFRct penetration/case growth over baseline in assigned accounts. Skills Needed - Meeting Sales Goals - Motivation for Sales Team - Territory Management - Presentation Skills - Performance Management - Building Relationships - Emphasizing Excellence - Negotiation - Results Driven - Sales Planning - Managing Profitability - Demonstrated ability to hire, develop, and manage talent - Proven sales management skills and track record of sales achievement - Experience building and supporting strong clinical programs - Clinical/technical proficiency with the ability to disseminate information to customers - Customer-focused mentality - Knowledge of cardiac patient pathways and diagnostic technology preferred - Self-motivated with excellent problem-solving ability - Strong work ethic and ability to work in a cross-functional team environment - Excellent verbal and written communication skills - Experience with Salesforce.com or similar CRM Educational Requirements & Work Experience - 4-year degree with 5+ years of related sales or clinical experience, or 2-year degree with 7+ years related sales or clinical experience. - Degree in Science, Medical, Business, Marketing, or Technical field preferred. - Prior experience in medical device, cardiology pharmaceuticals, or medical software highly desired. - Experience introducing new cardiovascular technologies into hospitals highly desired. Physical Demands of the Job - Up to 60% travel from your home office is expected. Equal Opportunity Employer Heartflow is committed to a work environment that supports, inspires, and respects all individuals and does not discriminate against any employee or applicant based on various protected statuses.