• Own the architecture and technical direction for key product areas in a multi-tenant SaaS platform. • Work with product, design, and data/ML teams to translate business problems into simple, robust technical solutions. • Drive the evolution of our system architecture (APIs, services, data flows, auth, tenancy, integrations) as the product and customer base scale. • Build and maintain backend services and APIs (REST/GraphQL/gRPC) that power those experiences. • Deliver backend features end-to-end including data schemas and business logic. • Collaborate with UX and product to ensure responsive and delightful product experiences. • Partner with data scientists and MLOps / platform teams to embed data, ML and AI capabilities into the product. • Design APIs, data contracts, and UX flows that make ML/AI features reliable, understandable, and safe for customers. • Champion operability: monitoring, alerting, logging, and runbooks for services you own. • Lead efforts to improve performance, scalability, and resilience of critical paths (e.g., onboarding, reporting, AI-assisted workflows). • Work with security and compliance to ensure features meet requirements around authentication, authorization, data privacy, and multi-tenancy. • Participate in and help evolve on-call / incident response processes as a technical leader. • Act as a technical mentor for multiple teams, raising the bar on code quality, reviews, testing, and design. • Lead technical design reviews and cross-team architecture discussions, especially where product, data, and ML intersect. • Help define engineering standards and best practices (API design, frontend patterns, error handling, observability, testing).

• Write and maintain** high quality program code across the stack in the areas of your specialty • **Flexibly contribute** outside your specialty in other areas of the stack supporting your team when they need it • **Work collaboratively** with your peers in product and across the wider company to ensure you're always shipping the right thing the right way at the right time • **Research, consult, analyse**, and evaluate our system requirements • **Test, debug, diagnose**, and correct errors in our tech stack according to our operational specifications • **Support the app** across the whole lifecycle from idea through to production • **The role** will see you working directly with external clients while collaborating across internal teams, including leadership, product, design, and engineering to deliver impactful solutions.

• Design, develop, and maintain robust and scalable software applications that support our core business operations. • Collaborate with cross-functional teams, including sales and operations, to analyse requirements and translate business needs into technical solutions. • Write clean, efficient, and well-documented code that adheres to industry best practices. • Troubleshoot, debug, and upgrade existing systems to ensure optimal performance and reliability. • Participate fully in the entire software development lifecycle, from initial concept and design through to deployment and support. • Develop and maintain technical documentation to ensure systems are well-understood and maintainable. • Stay current with emerging technologies and propose new solutions to enhance our software portfolio.

• Develop, test and maintain Java backend applications • Write clean, efficient, and well-documented code • Design and implement data models and database schemas • Collaborate with the frontend team to integrate the backend with the user interface • Perform code reviews and ensure code quality standards are met • Troubleshoot and debug applications • Work with the DevOps team to deploy and manage applications in production • Continuously learn and stay up-to-date with new technologies and industry trends