Role Description En recherche d'une activité à temps plein ou temps partagé ? Reconnu(e) pour votre aisance relationnelle et la richesse de votre réseau ? Vous cherchez un métier d'indépendant pour travailler en totale autonomie ? C'est possible avec nous ! Devenir Mandataire d'Assurance, c'est contribuer chaque jour à une mission inspirante "Agir pour le progrès humain en protégeant ce qui compte" en mettant en contact des personnes de votre réseau avec des experts AXA en fonction de leur besoin. - Identifier les besoins en assurance de vos prospects. - Sensibiliser vos interlocuteurs à l'importance de la protection de leurs proches et de leur patrimoine (accidents de la vie, complémentaire santé, retraite, dépendance, transmission, ...). - Proposer un diagnostic gratuit en mettant en relation un expert AXA. Les plus du métier : - Une formation initiale indemnisée par AXA et des formations continues prises en charge par AXA. - Une rémunération dynamique et récurrente liée au développement et à la fidélisation des clients du portefeuille constitué (avantages financiers avec commission à l'acte, primes nouveaux clients). - Un environnement digital facilitant la relation client. - L'accompagnement d'un expert commercial AXA. Qualifications - Vous disposez d'une bonne expérience professionnelle et d'une excellente aisance relationnelle. - Vous disposez d'un rayonnement local et avez la capacité et volonté de développer un réseau pour conquérir de nouveaux clients. - Vous cherchez une activité et/ou un complément de revenu vous permettant de concilier votre vie de famille et votre vie professionnelle. Benefits - Vous bénéficierez d’une totale autonomie tout en étant accompagné(e) et formé(e) par AXA pour réussir votre activité. - Vous pourrez ainsi cumuler plusieurs activités pour augmenter significativement vos revenus. - C’est l’occasion de contribuer à une mission porteuse de sens : la protection des personnes, de leurs proches et de leurs biens, et d’en faire bénéficier votre entourage. - C’est travailler pour le compte d’un leader mondial de l’Assurance avec une gamme de produits reconnus sur le marché. Company Description Notre raison d’être chez AXA ? Chaque jour, nous agissons ensemble pour le progrès humain en protégeant ce qui compte dans + de 50 pays. Accompagner près de 95 millions de clients à chaque étape de leur vie, une mission qui donne le sourire et envie de se lever le matin à nos employés et agents (+ de 145 000 dans le monde !) - La diversité et l'inclusion au cœur de notre recrutement : tous nos postes sont ouverts à toute personne compétente. - Au-delà de mener une politique inclusive engagée, nous agissons au quotidien en tant qu’employeur citoyen et responsable pour des causes sociétales & environnementales. - Chez AXA, nous menons une politique RH engagée qui favorise la diversité, préserve l’équilibre vie privée-vie professionnelle et accélère le développement des compétences et des carrières.

• Identify client needs and recommend tailored insurance solutions • Develop and maintain strong client relationships • Generate leads through networking, referrals, and company-provided resources • Educate clients on available policies and coverage options • Follow up with prospects to close sales and maintain customer satisfaction • Stay informed about industry trends and product offerings • Work independently while collaborating with a supportive team

Role Description Responsible for ensuring accurate and timely insurance authorizations for diagnostic imaging as well as surgical and in clinic procedures. Provides expertise in payer guidelines, coding conventions, and authorization processes to minimize delays and denials. Coordinates with providers, payers, and pre-registration to validate eligibility, and secure approvals. Maintains compliance with institutional, state, and federal regulations while promoting service excellence and operational efficiency. Essential Functions - Obtains prior authorizations for diagnostic imaging as well as surgical and in clinic procedures from insurance payers within required timelines. - Reviews medical records and documentation to determine appropriate clinical information needed for authorization requests. - Applies knowledge of ICD-10, CPT, and HCPCS coding conventions to support accurate authorization submissions. - Confirms patient eligibility and coverage through payer portals and systems to ensure service approval. - Monitors payer guideline updates, and communicates changes to providers and staff. - Maintains HIPAA compliance and safeguards patient information when handling clinical and financial data. - Resolves escalated authorization issues by collaborating with providers, payers, and patients to identify alternatives. - Participates in quality assurance, training, and professional development activities. - Performs other duties as assigned. Qualifications - High school diploma or equivalent. - 2-3 years of experience in a related field. - An equivalent combination of education and experience may be considered. - All experience must be paid and in the same related field. - Part-time and PRN experience will be prorated based on hours worked per week. - Volunteer work and internships for academic credit are not counted. Requirements - Knowledge of ICD-10, CPT, and HCPCS coding conventions. - Ability to maintain HIPAA compliance. - Experience in resolving authorization issues. - Ability to participate in quality assurance and training activities. Working Conditions - Lifting, pushing, and/or pulling objects up to 50lbs: Occasional (< 10% of the time). - Lifting, pushing, and/or pulling objects over 50lbs: Never. - Standing or walking with objects up to 10lbs: Intermittent (10% - 50% of the time). - Standing or walking with objects up to 25lbs: Occasional (< 10% of the time). - Sitting at the computer workstation for extended periods: Intermittent (10% - 50% of the time). - Risk of back injury from moving, lifting or positioning patients, equipment, or materials: Occasional (< 10% of the time). - Repetitive motion: Intermittent (10% - 50% of the time). - Working at heights above 4 feet: Never. - Working in confined spaces: Never. - Risk of injuries from use of equipment on the job: Occasional (< 10% of the time). - Job-related travel: Occasional (< 10% of the time). - Loud noises: Never. - Temperature extremes: Never. - Hazardous chemicals and fumes including waste: Occasional (< 10% of the time). - Radiation: Never. - Burns: Never. - Cuts/Punctures: Occasional (< 10% of the time). - Bloodborne/airborne pathogens: Occasional (< 10% of the time). - Recombinant DNA or viral vectors: Never. - Combative/violent people: Never. - Animal handling (including carcasses): Never. Physical Demands This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, or pulling objects weighing up to 50 pounds. Department Clearance Shift Days (United States of America) Time Type Full time Address 2201 Lexington Ave, Ashland, Kentucky

Role Description The Licensed Agent Seasonal is responsible for connecting with our client’s existing and potential members/customers while working on projects requiring strong customer service and sales skills to assist members and customers with plan modifications, updates, clarifications, and/or escalations to deliver best-in-class customer service to drive member engagement and retention. - Processing various incoming and outgoing phone calls for assigned clients and programs focused on customer service and/or sales in accordance with policies, procedures, quality standards, and federal laws and regulations. - Call processing includes but is not limited to: - Uncovering member concerns - Presenting solutions - Processing enrollment applications - Overcoming member objections - Transitioning between script elements - Asking for sales - Obtaining, entering, and verifying member information (e.g. names, addresses, etc.) - Answering questions - Resolving issues and providing Member service - Depending on client requirements, either present offers by reading scripted presentations verbatim or paraphrasing and customizing the presentations based off product summary information. - Maintain strict confidentiality of information provided by customer or data accessed within assigned systems. - Ability to handle member/customer inquiries and escalate as appropriate to supervisor those situations outside the Agent’s control. - Maintain all licensing and continued education requirements. Qualifications - Establish and maintain a professional relationship with internal/external customers, team members and department contacts. - Maintain excellent product knowledge regarding product offers, pricing and upsells. - Ability to manage multiple channels of communication, including inbound and outbound phone, email, chat and paper. - Ability to move between varying types of inquiries within the same shift. - Possess a command of the English language with strong written and verbal communication and rapport building skills. - Absorb new information and have the flexibility to adapt to new processes rapidly. - Ability to process a wide range of complex details and articulate the details in simple terms to customers with varying levels of knowledge and education. - Ability to multitask across multi-functional work. - Aptitude for understanding details of insurance or complex information. - Takes initiative and demonstrates active listening and strong problem-solving skills. - Demonstrating sustained confidence and resilience during challenging interactions with the ability to de-escalate as needed. Requirements - High School diploma or GED required; additional education may be required based on individual projects and/or locations assigned. - Must have ability to be licensed and appointed by assigned client in all operating jurisdictions. - Minimum one year of telemarketing, appointment setting experience, one year of Customer Service experience solving customer problems and/or one year of experience in an office setting environment using the telephone or computer as the primary instruments to perform specific job duties. - Strong consultative service and/or sales background. - Experience using Internet, Window applications (Word, Excel) and email services (Outlook). - Based on program assignment, including project and/or location of project assigned, may need to be bilingual in English, Spanish, French, or other languages as designated. Benefits - Medical, dental & vision - 401(k)/Roth - Insurance (Basic/Supplemental Life & AD&D) - Short and long-term disability - Health & Dependent Care Spending Accounts (HSA & DCFSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)