This role offers a strategic and hands-on opportunity to lead Quality Operations within a regulated environment, ensuring compliance, operational excellence, and continuous improvement across GMP and QMS processes. Oversee quality workflows, training programs, vendor management, and process optimization initiatives Collaborate with cross-functional teams to drive measurable impact Influence organizational quality culture and support product lifecycle management from clinical development through commercialization Ensure regulatory readiness while combining operational oversight with leadership in training, project execution, and process improvement Accountabilities: Provide strategic and operational support across GMP Quality and Quality Management Systems (QMS), including internal batch record review, batch disposition, and manufacturing operations Serve as a QA partner on change controls, CAPAs, deviations, OOS, and non-conformances, facilitating root cause analysis and ensuring timely closure and effectiveness Lead and oversee vendor management, including planning and scheduling CSV validation activities with external partners Drive continuous improvement initiatives by identifying inefficiencies, risks, and trends, and implementing corrective actions across Quality workflows Manage training programs and compliance oversight, ensuring KPIs are tracked, gaps are addressed, and learning initiatives are implemented effectively Participate in cross-functional projects, audit management, SOP/documentation updates, and quality enhancement initiatives to strengthen operational excellence Represent Quality Operations on project teams, with external partners, and across departments to promote alignment and adherence to regulatory standards

The Procurement Manager will oversee strategic sourcing and procurement initiatives across ShipBob’s global operations. This role is pivotal in delivering cost optimization, supplier performance, and process scalability to support ShipBob’s rapid growth. This person will work closely with key stakeholders (both internal and external) to develop effective cost reduction strategies and implementation plans. This role reports to the Sr. Director, Procurement. Build solid partnerships across all business units to identify and prioritize sourcing opportunities and projects. Steer cross-functional sourcing efforts and execute plans that align with business objectives. Provide data-driven insights, market intelligence, and feedback to influence sourcing strategies and vendor engagements. Advise all business units on best methods to achieve desired sourcing outcomes, with ability to clearly understand and articulate needs and successful outcomes. Actively seek to improve procurement processes for agility and scalability. Oversee change management initiatives required to implement process improvements effectively. Manage vendor relationships, ensuring optimal ongoing costs, service levels, long term value and risk mitigation. Review, redline, and negotiate contractual agreements across all categories ensuring favorable terms and mitigating unnecessary risks. Develop RFx documentation and plans and oversee assessment and selection as a result of comprehensive analysis, including in some cases build vs buy decisions. Work with compliance teams for ShipBob’s SOX, GMP, GFSI, SOC II and other regulatory requirements. Use data analytics, industry benchmarking and strategic sourcing methodologies to develop and execute sourcing strategies and identify savings and/or value adding opportunities. Additional duties and responsibilities as necessary.

This role provides a critical opportunity to support and enhance IT service operations in a dynamic, high-impact environment. You will serve as a key member of the Incident Response team, managing and resolving incidents while ensuring ITIL-aligned processes are followed. Respond to and manage IT incidents in collaboration with Service Desk and Desktop Support teams. Facilitate triage calls, engage technical resources, and coordinate service restoration activities for critical events. Ensure all incident documentation is accurate, including Root Cause Analysis (RCA) and preventative actions. Maintain ITIL-aligned Incident Management processes and lifecycle consistency across the organization. Document and communicate major incident details, including personnel involvement, actions taken, results, and lessons learned. Generate post-incident reports, monitor incident trends, and develop dashboards or KPIs to support continuous improvement. Collaborate with cross-functional teams to prioritize incidents, resolve issues efficiently, and support Problem Management initiatives.

Quality Engineering Solutions, Inc. (QES) is seeking a Pavement Engineer to support and lead pavement management and rehabilitation design projects for municipal, county, airport, and private-sector clients nationwide. This role is ideal for an engineer who enjoys data-driven analysis, practical rehabilitation design, and hands-on involvement in pavement evaluation and management programs. Contribute to high-quality pavement management programs Develop rehabilitation strategies Perform forensic evaluations Support business development efforts Help clients make informed, cost-effective decisions