• Own the full video production lifecycle: From brief intake and concept development through shoot execution and final delivery. Pre-production, production, and post all live with you. • Direct and shoot on location: Travel to on-site shoots, operate camera, set up lighting and audio, and direct internal spokespeople and external talent to capture authentic, on-brand content. • Storyboard and concept video creative: Translate campaign briefs and brand strategy into compelling shot lists, storyboards, and production plans. • Build AI-powered production infrastructure: Design and implement the tools workflows that scale video output without scaling headcount. This means building self-serve editing systems using tools like Descript, integrating AI video tools (Runway, Sora, or similar) into the production pipeline, and creating repeatable processes that let marketers produce basic content independently — with you setting the quality bar. • Edit and deliver polished, platform-ready content: Cut long-form brand films, product videos, customer stories, social cut-downs, and paid ad variants — all to spec and on brand. • Partner with our motion designer on post-production: Provide direction on motion graphics, animations, and visual effects — including lower thirds, title cards, and transitions. You'll set the direction, review cuts, and give clear, actionable feedback. Complex UI animation and advanced motion work lives with the motion designer — your job is to keep quality high and the collaboration tight. • Manage the video production team: Manage the professional development for our motion designer. Depending on project scale, you may also source, brief, and manage freelance video editors and production agencies — knowing when to bring in outside support and how to integrate it without losing quality or brand consistency.

• Own, manage, convert, and enroll an assigned referral base of potential patients • Make outbound calls to prospective patients to explain details about the program and enroll patients in Movn Health’s cardiac rehab program • Serve as the first point of contact for individuals who come to us by way of referral • Ensuring that the patient receives a detailed explanation of Movn Health’s services and benefits • Handle questioning and feedback within each encounter to those who are interested in enrolling • Work to ensure the efficient scheduling of patient appointments • Perform insurance verification as required to navigate patient questions related to coverage • Leverage internal teams to answer patient questions and resolve issues thoroughly • Work with Movn’s clinical staff and staff at referring physician offices to improve operational processes • Set up Movn patient-facing app as needed • Work within Movn’s EHR to coordinate care for patient

• Serve as the primary point of contact for Josi Health's patients and families via phone, email, and live chat • Schedule and coordinate diagnostic evaluations • Collect and verify intake information, insurance details, and required documentation • Follow up with patients regarding missing forms or appointment requirements • Respond professionally and empathetically to patient questions and concerns • Maintain accurate records and documentation within internal systems • Coordinate with operations and clinical teams to resolve scheduling or workflow issues • Research and provide post-diagnosis support resources when needed • Help identify recurring operational issues and suggest workflow improvements

• Responsible for being the single point of contact for elevated technical issues with residential or commercial services’ clients • Handle all aspects of the customer relationship with a primary focus being on providing white glove service and trouble resolution • Handle direct inbound calls from Residential, HBS (Business), and Hospitality customers • Serve as the first level of Trouble support for all services • Serve as a secondary route choice for all other Service Center activities, including new order requests, billing assistance, etc. • Review scheduled trouble tickets for possible remote resolution • Perform follow-up testing and/or troubleshooting to assist customers with the most accurate and timely response to their technical support issue(s) • Troubleshoot and solve Tier 1 issues, escalate where needed, and follow up promptly to ensure client expectations are met and exceeded • Phone, chat, and email contact with customers to make recommendations on services and resolve issues • Resolve customer questions or problems via telephone in areas of system configuration/setup, product functionality, and bugs/enhancements • Serve as primary support liaison between Hotwire Communications and our residential customers