Role Description We are thrilled to present an exciting Czech Speaking Customer Service Agent position in Greece, offered on a fully remote basis for candidates residing within the country. This is a fantastic opportunity for Czech-speaking professionals to build a meaningful career within the vibrant and fast-growing Tourism industry, supporting travellers and clients with expert assistance in their native language. - Deliver outstanding customer support to Czech-speaking travellers and tourism clients via phone, email, and live chat channels, ensuring every interaction reflects the highest standards of professionalism. - Assist customers with travel bookings, reservations, itinerary modifications, and cancellations, providing accurate and timely information throughout the process. - Handle customer enquiries related to holiday packages, hotel accommodations, flights, and tourism services, offering clear and knowledgeable guidance at every stage. - Resolve complaints and concerns efficiently and empathetically, turning challenging situations into positive customer experiences that build lasting loyalty. - Coordinate with internal teams and third-party tourism partners to ensure seamless service delivery and swift resolution of customer issues. - Accurately log all customer interactions, feedback, and case details into the company's CRM system, maintaining meticulous records in accordance with company standards. - Stay up to date with the latest tourism products, destination information, travel regulations, and promotions in order to provide customers with the most relevant and current advice. - Proactively identify opportunities to upsell or cross-sell relevant tourism services and products, contributing to overall team revenue targets and business growth. Qualifications - Native or fluent Czech language skills, both spoken and written, are essential for this role — all customer interactions will be conducted in Czech. - A valid EU passport or appropriate documentation confirming the right to work within the European Union is mandatory. - Previous experience in customer service, preferably within the tourism, travel, hospitality, or related industry, is highly desirable. - Strong communication and interpersonal skills, with the ability to engage professionally and empathetically with a diverse international customer base. - Good working knowledge of English to facilitate effective collaboration with internal teams and management. - Comfortable working remotely with a reliable internet connection, a quiet working environment, and a high level of self-motivation and organisational discipline. - Proficiency with standard computer applications and CRM tools; the ability to learn new systems quickly is a definite advantage. Benefits - Competitive Monthly Salary, reflective of your skills, experience, and the premium nature of this Czech-speaking role in the tourism sector. - Fully Paid Training programme to ensure you are thoroughly prepared and confident from day one. - Comprehensive Health Insurance coverage for your peace of mind and wellbeing. - Fully Paid Relocation Package, including your flight to Greece, airport transfer, and hotel accommodation to make your move as smooth and stress-free as possible. - Monthly Performance Bonus rewarding your dedication, results, and commitment to delivering exceptional customer service. - 2 Extra Salaries Per Year in the form of a 13th and 14th salary, providing outstanding financial security and recognition of your contribution. - Remote working arrangement within Greece, offering you the flexibility and comfort of a work-from-home lifestyle in one of Europe's most desirable destinations. - A supportive, multicultural, and dynamic team environment where your professional growth is actively encouraged and celebrated. - And Much More... How to Apply Are you ready to launch an exciting new chapter in your career as a Czech Speaking Customer Service Agent within the Tourism industry? Do not miss this outstanding opportunity to secure one of the most rewarding Czech-speaking jobs in Greece available today. Click the Apply Now button below to submit your application and take the first step towards a brilliant future with Mercier Consultancy Group. Our dedicated recruitment team will be in touch promptly to guide you through every stage of the process. We look forward to welcoming you to the Mercier Consultancy Group family — and to Greece.

Role Description Our organization is actively hunting for proactive problem-solvers to represent the corporate image of a premier international powerhouse in the digital travel sector. This placement positions you as a critical brand guardian for a world-renowned company, offering a completely virtual career path that can be carried out from any town, city, or island across Greece. In this position, your duties go far beyond elementary customer support. You will function as a specialized travel logistics consultant, protecting the company's market reputation by untangling intricate booking details and ensuring every vacationer experiences an uninterrupted, high-quality itinerary. As a primary liaison, you will serve as the definitive link connecting technical accuracy with guest satisfaction. Key Responsibilities & Day-to-Day Operations - Multichannel Interaction: Managing diverse client communications—including phone networks, email systems, and live text chat—utilizing polished, articulate fluency in both Dutch and English. - Analytical Resolution: Rectifying elaborate reservation anomalies and billing inquiries rapidly while delivering compassionate, supportive care. - Specialized Consultation: Maintaining comprehensive knowledge of global transit protocols and internal digital platforms to deliver premium, reliable guidance. - System Documentation: Thoroughly logging every customer engagement within the corporate database to preserve an impeccable, accurate historical record. - Target Attainment: Consistently achieving individual performance benchmarks while collaborating with an international workforce to elevate overall service standards. Qualifications - Native-level command of Dutch (C2 proficiency) accompanied by a robust, corporate command of English (B2 proficiency minimum) for internal team alignment. - Valid authorization to work within Greece alongside a quiet, secluded home office space equipped with high-speed, stable internet infrastructure. - Superior communication skills coupled with the emotional maturity to remain unruffled and professional during high-pressure client escalations. - Strong personal accountability to execute demanding workflows and manage your obligations independently in a 100% virtual environment. Compensation, Perks, & Career Progression - Premium Remuneration: A specialized compensation package scaled for bilingual experts in Greece, featuring the traditional 14 monthly salaries per calendar year. - Monthly Incentives: Extra performance-linked cash bonuses distributed monthly for meeting and exceeding corporate goals. - Immediate Insurance: Full private medical and life insurance coverage effective from your absolute first day on the job. - Workstation Delivery: Provision of a complete, premium hardware kit—including a high-performance corporate laptop—shipped directly to your residence. - Vertical Mobility: Transparent internal pathways facilitating advancement into leadership, quality assurance, or team management roles. Expatriate Relocation Concierge (For International Moves) - Sponsored Airfare: The corporation fully covers the cost of your commercial flight into Greece. - Corporate Lodging: 30 days of complimentary, premium temporary accommodation to allow you to settle in completely stress-free. - Bureaucratic Assistance: Dedicated individual support to guide you through local government onboarding, including securing your Greek tax identification (AFM) and social security registrations (AMKA). How to Apply Ready to take the leap and launch your remote career with a global industry leader? Click "Apply Now" to send us your current CV in English! Our recruitment team will get in touch with you shortly for an initial virtual screening.

Role Description Are you a Italian speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated Italian-speaking Customer Agent to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction. If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free. Key Responsibilities - Handle customer inquiries for Italian speaking customers. - Resolve complaints professionally to maintain high customer satisfaction. - Accurately document all customer interactions in the CRM system. - Collaborate with internal teams to improve product support and customer service processes. Qualifications - Native-level fluency in Italian (both written and spoken) is essential. - A minimum English proficiency of B2 is required. - Strong communication and problem-solving skills. - Comfortable using computers and willing to learn new software tools. - Ability to work in a team-oriented environment. - Willingness to relocate and live in Greece. Benefits - Competitive Monthly Salary - 2 Extra Salaries per year - Monthly Performance Bonus - Fully Paid Relocation Package - Continuous support during and before your relocation to Greece - Fully Paid Training - Positive international environment - Health Insurance - And Much More! Company Description

Role Description Buscamos ASESORES DE RENOVACIONES ESPECIALES para atención al cliente, contactando a los clientes de CLARO para renovar sus equipos móviles, portabilidad y protección móvil. - Trabajo 100% remoto - Horario de gestión: Lunes a sábados (descanso fijo domingos y feriados) de 9:00 am a 6:00 pm - Capacitación virtual pagada de 8 días, Lunes a Sábado de 9:00 pm a 5:00 pm (S/20 por día) Qualifications - Secundaria completa (indispensable) - Contar con una laptop o PC, internet estable - Cámara funcional, audio funcional, headset y diadema con puerto USB - Experiencia en ventas / call center formal o informal (3 meses) - Comunicación clara, actitud positiva y gran compromiso - Total disponibilidad para las capacitaciones virtuales Benefits - Sueldo básico: S/ 1130 - Comisiones: ilimitadas - Bono de asistencia perfecta: S/200 - Bono de bienvenida: S/70 - Bono de permanencia: S/300 - Capacitación virtual pagada: S/20 por día Company Description - Pagos puntuales - Línea de carrera y crecimiento asegurado - Concursos, incentivos y reconocimientos - Excelente clima laboral - Beneficios y convenios corporativos (educación, entretenimiento y más - Descuento con Smart fit)