Transformative Customer Experience that uplifts brands
Medical Receptionist, Tebra Proficiency
Location
Philippines
Posted
15 days ago
Salary
0
Seniority
Senior
Job Description
Medical Receptionist, Tebra Proficiency
SnappyCX
• Answer inbound patient calls professionally and courteously. • Schedule, reschedule, and confirm patient appointments. • Follow up with patients regarding intake forms and outstanding documentation. • Maintain accurate patient records within the EMR system (Tebra). • Respond to general patient inquiries and provide excellent customer service. • Communicate scheduling updates and documentation requirements to patients. • Perform general administrative and clerical duties as needed. • Ensure HIPAA compliance and maintain patient confidentiality at all times.
Job Requirements
- Minimum 3 years of experience as a Medical Scheduler, Medical Receptionist, or in a similar healthcare administrative role.
- Experience using Tebra EMR is required.
- Excellent verbal and written English communication skills.
- Strong customer service skills and professional phone etiquette.
- Ability to manage multiple priorities in a fast-paced healthcare environment.
- Strong organizational skills with exceptional attention to detail.
- Ability to work independently with minimal supervision.
Benefits
- Opportunity to join a growing healthcare practice and contribute to delivering exceptional patient care.
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