• Client meetings to present and install the system; • Provide customer support to answer questions about system usage; • Open tickets for the development team to fix issues or implement new system features; • Document new features on the system website (WordPress).

Nurse Practitioner (Family Nurse Practitioner), PRN Location: Delphi, Elkhart, and Jasper, Indiana Work Arrangement: Hybrid (Remote Telehealth and In-Person Care) Employment Type: PRN (Variable Schedule) Note: Although the posting includes "Remote – USA Nationwide," this is not a fully remote position. The role requires providing both virtual and in-person care at employer-sponsored health centers in Delphi, Elkhart, and Jasper, Indiana. Job Description At CareATC, we genuinely believe in revolutionizing employer-sponsored healthcare. We're passionate about our mission and deeply committed to providing exceptional, patient-centered solutions for our clients and their employees. Provide Personalized, Proactive Care Focused on Wellness. Why CareATC? At CareATC, you’ll get to provide the kind of care you envisioned when you entered healthcare: personalized, proactive, and focused on wellness. Our providers enjoy time to connect with patients, supportive teams, and a better work-life balance. Here’s what makes us different: - PRN schedule— promotes work-life balance and flexibility. - Malpractice and tail coverage provided About the Job: We’re looking for a PRN Family Nurse Practitioner to join our collaborative team in a part-time capacity. You’ll focus on early intervention, chronic disease management, and long-term wellness in a setting that values quality over volume. Ideal for NPs Seeking Flexible PRN Hours If you're looking to supplement your current position with weekday PRN work, we'd love to hear from you! We're seeking a Nurse Practitioner with weekday availability to provide both virtual and in-person coverage for our employer-sponsored health centers in Delphi, Elkhart, and Jasper, Indiana. Coverage needs vary by location and may include shifts Monday through Friday between 7:00 AM and 7:30 PM, along with occasional Saturday morning coverage (8:00 AM–12:00 PM). This is an excellent opportunity to enjoy the flexibility of PRN work while providing relationship-based primary care in a collaborative, patient-focused environment. What You’ll Do (Key Responsibilities in Patient Care): - Comprehensive Care: Provide both in-person and virtual visits to increase access and continuity of care. - Diagnosis & Planning: Prescribe medications and develop personalized health plans with your patients. - Wellness Education: Educate patients on wellness, prevention, and lifestyle management. - Collaboration: Work closely with physicians, medical assistants, and other clinicians. - Culture: Contribute to a positive, team-oriented clinic culture. What You’ll Bring to the Team (Minimum Qualifications): - Active and unrestricted FNP license in the practicing state. - Board certification as an FNP. - DEA registration. - 2+ years of primary care experience preferred. - Experience treating patients ages 2+. - Familiarity with HIPAA and a strong commitment to patient confidentiality. - Ability to pass on-site credentialing. Ready to Make a Meaningful Impact? If you’re ready to provide compassionate, preventive care in a supportive clinic setting, join CareATC and help us create a healthier tomorrow—one patient at a time. We believe that a diverse and inclusive workplace is essential to our success. We are committed to fostering a culture where everyone feels valued, respected, and empowered to reach their full potential. CareATC provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, age, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal state or local laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact us at recruiting@careatc.com to request accommodations. When contacted for a job opportunity, please beware of scammers and DO NOT provide personal information if you did not initiate the inquiry. If the position is not posted on the CareATC website, the job does not exist. Thank you!

• Screen and coordinate patient admissions and transfers from hospitals and clinics • Use clinical decision-making and approved criteria to ensure the proper level of care • Collaborate with intake teams, physicians, nursing staff, and hospital departments to facilitate timely and appropriate placements • Monitor patient flow, track delays, and help improve access processes for better outcomes • Serve as a key liaison between facilities, patients, families, and providers — ensuring compassionate and efficient service • Navigating referrals submission to final acceptance in critical time (45 minutes) • Ensure compliance with EMTALA, Lifepoint Health policies, and quality standards. • Demonstrates strong clinical judgment, critical thinking, and the ability to multitask in a high-volume setting typing 30-40 wpm • Successful Completion of an Internet Speed and Basic Computer Competency Assessments

• Continuously monitor the SaaS + fintech ecosystem for healthcare: Rivio, Upflux, Osigu, Noxtec, TOTVS Saúde and new entrants • Build and operate an active monitoring system with defined sources, update cadence and output format — not ad-hoc research • Use AI to scale monitoring: news-tracking agents, competitor job boards, reviews and industry publications • When a competitor releases a feature, changes pricing, enters a Fin-X account or receives funding — you deliver the context to the Director before the market notices • Own the win/loss process — from playbook design to quarterly synthesis with actionable patterns • Conduct structured interviews with prospects and lost customers, neutrally and without commercial-executive bias • Categorize loss reasons by dimension: product, price, sales process, timing, competition and inertia • Automate transcription and categorization with AI to identify clusters and patterns at scale • Maintain an up-to-date map of the Brazilian hospital TAM (Total Addressable Market): networks, independents, by size, specialty and region • Cross-reference with the current customer base to identify whitespace — where Fin-X is not yet present but should be • Feed Commercial Planning's territory planning with structured data, not estimates • Automate collection of public data: CNES, ANS and hospital industry publications • Keep market share up to date and identify market opportunities • Map the TAM of the installed base: for each customer, what revenue headroom remains uncaptured — which products they don't use, how many units are not yet deployed, and potential take rate • Produce an upsell-readiness model: which customers have the profile, health and timing for expansion — combining product adoption, health score and financial behavior • Identify churn-risk signals in advance: drops in adoption, atypical financial behavior, stakeholder changes — before CS sees the problem • Deliver a prioritized monthly list of expansion candidates to CS and Sales — with estimated revenue potential and a recommended outreach window • Provide CS with risk intelligence: prioritized monitoring accounts with context for why they are on alert — not just the score, but the signal that generated it • Collect and maintain market benchmarks: typical win rate for B2B SaaS in healthcare, sales cycle by company size, take rate of health fintechs, NRR of similar platforms and signals that feed the product roadmap • When the Director needs to know if Fin-X's pricing is correct or if churn is above expectations — you have the benchmark • Identify market signals that inform the roadmap — recurring demands in win/loss, competitor features gaining traction, gaps that generate systematic loss • Produce quarterly cohort analysis that validates or questions the current ICP: which customer vintages have higher LTV, lower churn, greater expansion • Identify what the best customers have in common — and what the worst have in common — to refine qualification criteria • Supply Commercial Planning with an evidence-based ICP, not intuition • Build and operate competitive monitoring agents that deliver a structured weekly digest to the Director • Use LLMs (GPT-4, Claude) to process and synthesize large volumes of interviews, reviews and documents • Implement automations with low-code tools (Zapier, Make, n8n) to collect and structure market data • Build simple predictive models with low-code ML tools to support expansion and ICP decisions • Keep an external intelligence dashboard automatically updated — share of voice, competitive movement, evolution of the TAM