The Seetec Group is one of the UK and Ireland's leading employee-owned business services providers.
Credit Control Delivery Tutor
Location
United Kingdom
Posted
4 days ago
Salary
£32K / year
Seniority
Senior
Job Description
Credit Control Delivery Tutor
Seetec
• Deliver high-quality, engaging Credit Control and Collections training that meets the apprenticeship standard, awarding body, and regulatory requirements. • Deliver apprenticeships and qualifications in line with DWP, ESFA, and awarding body quality frameworks. • Plan, prepare, and deliver dynamic sessions covering key topics such as customer accounts management, debt recovery, credit risk, negotiation, communication, and regulatory compliance. • Use a range of delivery methods including workshops, webinars, and one-to-one coaching. • Design and update learning materials to ensure content remains relevant to current financial legislation, best practice, and industry standards. • Support learners to develop professional behaviours, confidence, and technical skills in line with the Credit Services Association (CSA). • Identify learner needs, set SMART targets, and provide tailored feedback to support progress and achievement. • Guide learners through gateway preparation and ensure they are ready to successfully complete End Point Assessment (EPA). • Assess learner work, provide constructive feedback, and maintain accurate progress tracking records.
Job Requirements
- Proven experience in credit control, debt recovery, or financial operations with sound knowledge of credit management practices.
- Experience in delivering vocational or work-based training, ideally within the finance or business administration sector.
- Recognised teaching or training qualification (PTLLS, AET or equivalent).
- Assessing qualification (TAQA, CAVA, D32/D33 or equivalent).
Benefits
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
- 2 Volunteer Days
- Pension - 5% Employee 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual Salary Review
- Refer A Friend Scheme
- Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits
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