Title: Social Work Field Coordinator, MSW Program Location: Pittsburgh, PA Job Description: Carlow University is currently accepting applications for our Field Coordinator role within our Master of Social Work (MSW) program. Position Summary: The Field Coordinator serves as the operational lead for the MSW Program’s field education component. Working under the leadership of the MSW Program Director and Director of Field Education, this position is responsible for managing the full lifecycle of student field placements, supporting agency/field instructor relationships, ensuring program compliance with accreditation standards and university policies, and optimizing the field experience for students, faculty, and community partners. Key Responsibilities: - Manage and execute the student placement process from intake to completion, including student eligibility assessment, agency site review, matching students with placements, onboarding, and tracking of field hours. - Maintain and cultivate relationships with community partner agencies and field instructors, negotiate and track affiliation agreements, ensure site eligibility (including supervision quality, learning opportunities, agency policies) in alignment with program and accreditation standards. - Ensure compliance with field education policies, accreditation standards (e.g., Council on Social Work Education [CSWE] 2022 EPAS), university and departmental protocols, student licensing requirements, and liability/risk management practices. - Serve as liaison and support resource for students, field instructors, program faculty, and agency supervisors—supporting onboarding sessions, orientation/training, site visits, troubleshooting student or site issues, and monitoring progress toward competency achievement. - Maintain and oversee placement tracking databases, field education records, student and agency documentation (e.g., learning contracts, evaluations, site visit reports), and generate reports for program leadership, accreditation, and institutional data needs. - Support field education seminars or workshops (in collaboration with program faculty), participate in student advising related to field placements, and assist in data collection and assessment related to field outcomes. - Collaborate with the Director and faculty in strategic development of the field program: expanding placement capacity, diversifying agency partners, optimizing placement logistics (especially in response to enrollment growth and program scale). - Provide oversight of workflow related to student concerns, field site issues, and corrective actions—escalating to the Director as needed, and maintaining records to support defensible decision-making. - Contribute to continuous improvement of the field education program: review and update field manuals/policies, monitor placement capacity and quality trends, propose and implement process improvements, and support accreditation self-study/maintenance efforts. - Perform other duties as assigned by the Director of Field Education or Program leadership. Qualifications: Required: - Master of Social Work (MSW) from a CSWE-accredited institution (or equivalent if joint BSW/MSW program) - Minimum of 2 years of post-MSW social work practice experience - Demonstrated strong organizational, project management, and communication skills - Experience working with students, adults in higher education settings, and/or community agencies - Proficient computer/technology skills (student placement tracking systems, Excel, Word, Outlook, database systems) - Ability to develop and maintain strong professional relationships with students, faculty, and external agencies Preferred: - Licensed Social Worker (LMSW, LCSW, or equivalent) - Experience in field education or social work education administration - Knowledge of CSWE accreditation standards, field education pedagogy, and placement/liaison best practices - Experience with risk management, liability issues, student supervision or agency supervision - Ability to work independently, adapt to changing workload volumes, and engage in innovative problem-solving Supervisory & Workload Expectations: - 12-month contract, full-time (1.0 FTE) - Expected to coordinate high volume of placements (e.g., 100+ students, 50+ agency sites) in alignment with program growth trends - Hybrid/On-campus and remote flexibility as determined by the Director and university policy - Travel to agency sites may be required for site visits and relationship-building Carlow University is Devoted to.... - A culture of integrity, dignity and respect for all      - A strong commitment to social justice - Ethical forward-thinking leadership - Comprehensive medical, dental, vision, life & disability benefits package - Tuition benefits for undergraduate and graduate programs - Health Savings Account and Flexible Spending Account options - Wellness and Employee Assistance Program - Complimentary use of Carlow’s fitness center and amenities Successful candidates must be committed to envisioning the future of liberal arts and professional education in a rapidly changing environment; have experience working with diverse populations; actively support Carlow’s commitment to equity, inclusion, and community; and be able to articulate how they will contribute to Carlow University’s Catholic, Mercy mission and values through their teaching, scholarship, and service. Applications must include both a cover letter and resume for full consideration. Carlow University is a comprehensive Catholic University located in Pittsburgh, Pennsylvania. Founded in 1929 by the Sisters of Mercy, an international community of Roman Catholic women with a mission to serve the poor, the sick, and the uneducated. Carlow is an institution grounded in the liberal arts while also offering strong professional programs, committed to engaging its community in a process of life-long learning, scholarship, research, and service. Degrees are offered at the baccalaureate, master's, and doctoral levels. Carlow University employees commit themselves to the highest standards of ethical conduct. They commit to act with integrity, treat others with respect and dignity, carefully steward the University's resources, avoid conflicts of interest or commitment, maintain confidentiality, and to comply with legal and professional obligations.

Role Description Continuously monitor and review performance of Working Solutions Agents, ensuring all performance and quality guidelines are met, and document internal processes, to contribute to the growth and success of Working Solutions. Continual focus on quality of agent engagement, agent satisfaction, call mechanics, quality interactions with voice and digital interactions, all to influence top performance for client contracts. - Complete research and/or training necessary to thoroughly understand the client’s business and program requirements, with detailed understanding of performance/quality metrics and expectations. - Review top issues and process improvement recommendations and develop tactics and action plans to improve programs KPI’s. - Analyze trends and identify deviations/exceptions in customer and program patterns. - Investigate root causes and recommend solutions to improve overall program quality in KPIs. - Recommend ways to improve processes, internal tools, documentation, and technology to improve work flow. - Utilize toolbox available to improve processes, quality, KPIs and agent engagement such as, but not limited to, education modules, round table sessions, Vyne updates. - Participate in internal and client performance/quality meetings. - Report, summarize, and present feedback efficiently and under tight deadlines. - Identify/compare QA evaluation scores and KPIs to look for trends and opportunities. - Continually work to ensure that Working Solutions’ clients are receiving superior results and that all KPIs are being met or exceeded. - Provide results reporting to Working Solutions as requested. Qualifications - Must be a US citizen or permanent resident to be considered for full-time employment. - Minimum 5 years’ contact center operations experience preferred. - Minimum 2 years’ experience as a business data analyst preferred. - Previous experience interpreting and analyzing data, reports, processes, trends and situations and recommending solutions. - Previous experience communicating trends/insights using both verbal and graphical representation. Requirements - Scheduled hours are Friday & Saturday from 11pm CST - 7am CST. - Please note you may not work as both a contractor and an employee for the same company. Benefits - We believe in providing equal pay for equal work. Our compensation practices are designed to ensure fairness and are regularly reviewed to maintain this standard. Privacy Policy - We collect your mobile number and related opt-in data for the delivery of SMS messages. Your mobile opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes. - You will receive text messaging about interviewing, assessments and additional correspondence specific to the position in which you applied. - You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. - If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance. - Carriers are not liable for delayed or undelivered messages. - As always, message and data rates may apply for any messages sent to you from us and to us from you. - If you have any questions regarding privacy, please read our privacy policy below: Texting Privacy Policy and Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Title: Regional Program Coordinator - Part Time | Cleveland, OH Location: Cleveland OH US Job Description: Regional Program Coordinator - Part-Time at HealthCorps Cleveland, OH Are you interested in serving your community and empowering the next generation of healthy leaders? HealthCorps and our mission to improve the lives of youth both mentally and physically provides you the opportunity to do just that. Who We Are We’re HealthCorps – a national non-profit organization committed to improving lives by addressing health challenges in communities through programming that includes innovative and engaging experiences for teens in education, leadership, and service learning. We empower teens by encouraging them to become change agents within their families, schools and neighborhoods. Our program is grounded in the understanding that limited access to health education can lead to a lifetime of social, emotional and physical challenges. At HealthCorps, our values are the foundation of everything we do. We’re driven by our mission, embrace an innovative and solutions-focused mindset, and believe that our people are our greatest strength. We thrive on collaboration, and we’re committed to fostering an inclusive environment that respects and reflects the varied backgrounds, experiences, and perspectives of our team members and the communities we serve. Where You Fit In We’re looking for a creative, friendly, self-starter who will implement an innovative community-wide wellness program in the Cleveland area that empowers teens to make healthier choices for themselves and their families. You’ll serve as a catalyst for sustainable change, promoting improved health and wellness within schools and the broader communities. As a part-time Regional Program Coordinator, you will support the Regional Program Manager as they train, deploy and supervise near-peer college mentors from area universities to help deliver HealthCorps’ proven program in local middle and high schools. The program consists of health promoting events including our Teens Make Health Happen Club, health promoting campus activities, and community events. You will engage current and potential community stakeholders, including school, district, and university staff as well as strategic program partners, student wellness officers, and local alumni to develop a network of individuals and organizations with the common goal of improving the health and wellness of the community. Requirements What You’ll Do Responsibilities: - Develop Strong Relationships. Along with your Regional Program Manager, you will collaborate with local universities, community partners, schools and district staff to ensure effective delivery of health and wellness programming across 15 – 25 school sites. - Build and Lead a Team. You will support the recruitment, application, training, onboarding, and ongoing oversight of near-peer mentors leading in-school program delivery. - Assess Your Community’s Needs and Progress. You will research the health inequities the community you serve are facing and then measure your impact by reporting and tracking work. - Support Delivery of Health Education Program. You’ll support successful delivery of HealthCorps’ program activities and health promoting events across your community throughout the school year. This includes mentor scheduling, supply procurement, and other program logistics. - Direct Program Delivery. You will often be called upon to directly deliver the HealthCorps program in school and community settings, including teaching lessons, hosting educational events, and more. - Share and Make Aware. You’ll lean-in to your creative side to support the development and promotion of HealthCorps initiatives through social media and HealthCorps events. You will support and help contribute to social media platforms (Instagram, TikTok, etc.) as well as stakeholder reports and communications that allow your students to shine. - Commit to the HealthCorps Mission. You will prioritize health and wellness daily and ultimately work to ensure that health is accessible for all. Your spark to serve will leave a lasting, positive impact on your community. Qualifications: - Bachelor’s degree preferred or Associate's degree/equivalent years of experience in a related field. - Recent college graduate with a passion and commitment to the health, education and service fields. - A self-starter, organized, detail-oriented and creative individual. - Experience working with youth in classroom settings, along with a strong commitment to mentoring teens and fostering meaningful relationships. - Passion for addressing health disparities in a community and/or educational setting. Skillset: - Excellent written, verbal and all-around personable social skills. - Open to balancing multiple tasks and priorities effectively in a fast-changing environment. - Excited and willing to implement new and dynamic programs. - Maintain a growth mindset, striving to improve professionally and personally. - Ability to effectively and respectfully communicate, collaborate and connect with people with various backgrounds, identities, positions, and experiences. - Commitment to raising one’s cultural consciousness and challenging oppressive practices on an interpersonal and institutional level. - Familiar with Microsoft Office Suite. - Bilingual a plus. Physical Requirements: - Prolonged periods sitting at a desk and working on a computer. - Ability to travel distances of up to 50 miles from Cleveland, OH area. - Available to travel for annual staff training and company retreat 1 – 2 times a year. - Must be able to lift up to 15 pounds at times. Benefits Competitive Salary This is a part-time, hourly position. Hourly compensation for the role is $20.00 depending on several factors, including a candidate’s qualifications, skills, competencies, experience and location. Hybrid Work Setting You will be a remote employee, but expected to travel regularly to our program sites across the Cleveland area. Position may require some evening and weekend hours. Anticipate occasional overnight travel throughout the year. Equity, Belonging & Opportunity at HealthCorps Ensuring a diverse and inclusive workplace where we learn from each other and our communities is core to HealthCorps’ values. We welcome people of different backgrounds, experiences, abilities, and perspectives and are seeking individuals that align with these same core beliefs. We are an equal opportunity employer and aim to provide a sense of belonging for everyone. HealthCorps, Inc.is an Equal Opportunity Employer. HealthCorps provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics, and in compliance with all state and federal law requirements. HealthCorps, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. HealthCorps, Inc. reserves the right to conduct background investigations and/or reference checks on all its potential employees. Your job offer is contingent upon a clearance of a background investigation and/or reference check. Note: HealthCorps reserves the right to assign additional duties, as needed. All HealthCorps employees are encouraged to be flexible and responsive to changes in scope of duties.

• Du begleitest und steuerst technisch komplexe Initiativen innerhalb der comrce group • Du arbeitest aktiv daran mit, unsere Tool- und Schnittstellenlandschaft weiter zu konsolidieren und zu modularisieren • Du bringst deine technische Perspektive in das Backlog-Management in GitLab ein und koordinierst technische Milestones • Du bist zentrale:r Sparringspartner:in für Development, Product & Growth, Infrastruktur und Cybersecurity • Du begleitest den Ausbau von Co-Pilot- und KI-Funktionen im comrce Ökosystem aus technischer Perspektive