All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud®JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. Employee Value Proposition (EVP) - Purpose: Build the security backbone for the next industrial cycle by integrating cutting-edge AI and LLM architectures into enterprise identity and access management. - Growth: Work in a highly modern tech stack (Vue3, Golang, K8s, AWS) while mastering emerging AI tools (Cursor, multi-agent orchestration) and advanced cryptography. - Motivators: Ideal for a builder who loves solving complex identity challenges, thrives in a fast-paced autonomous environment, and is passionate about embedding "AI thinking" into everyday developer workflows. Major Performance Objectives (KPOs) - Design and Deploy Scalable AI-Integrated Components: Within the first 6 months, design and deploy modular, reusable Vue.js UI components that integrate with LLM APIs and RAG architectures to enhance the end-user experience. - Implement and Secure Identity Workflows: Within the first 90 days, successfully implement and secure authentication flows (OAuth/OIDC/PKI) across our Golang-based microservices, ensuring seamless integration with cloud services like AWS API Gateway. - Drive AI Adoption and Productivity: Contribute 2-3 significant improvements per quarter to the technical investment backlog by leveraging AI tools (e.g., Anthropic, Cursor) to mature our internal development lifecycle and increase team velocity. - Ensure Production Stability and Observability: Deliver robust test coverage (using Jest) and implement deep observability (using DataDog/Grafana) for all new deployments, ensuring high performance and acting on incidents proactively. Critical Subtasks - Implement responsive and accessible user interfaces using Vue3, HTML5, CSS3, and modern ES6+ syntax. - Develop and maintain distributed systems and microservices using Golang and RESTful/gRPC APIs (Protocol Buffers). - Work with cryptography and security concepts (TLS/SSL, symmetric/asymmetric encryption) to safely authenticate and authorize users. - Integrate 3rd-party applications, such as mesh VPNs, to ensure seamless compatibility with JumpCloud-provided identity. - Utilize automated CI/CD pipelines (GitHub Actions) and K8s to consistently build, test, and deploy features. - Participate in rigorous code reviews to ensure modern security, architecture, and development best practices are upheld. - Collaborate closely with UI/UX, product managers, and cross-functional teams to take complex features from design to successful closure. Where you’ll be working/Location: JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. You must be located in and authorized to work in the country noted in the job description to be considered for this role. Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don't go unaddressed. Language: JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description. Why JumpCloud? If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time. JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment. All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice" #LI-Remote #BI-Remote

• Lead the design, development, and deployment of AI-powered software solutions. • Partner directly with customer stakeholders to understand business objectives and technical requirements. • Translate complex customer needs into scalable AI-enabled software solutions. • Collaborate with customer leadership, product owners, architects, and engineering teams. • Build and maintain strong customer relationships. • Design, develop, test, and deploy AI-enabled applications and modern software platforms. • Implement CI/CD pipelines, automated testing, and observability.

• Serve as the primary technical advisor for customer engagements, building trusted relationships with executive leadership, technical stakeholders, and business owners. • Lead technical discovery sessions, solution workshops, and architecture discussions to define customer objectives and implementation strategies. • Translate business priorities into scalable AI-enabled software solutions and technical roadmaps. • Advise customers on AI adoption strategies, solution architecture, governance, and operational readiness. • Communicate complex technical concepts, trade-offs, and implementation risks to both technical and non-technical audiences. • Support business development activities through technical presentations, demonstrations, proof-of-concepts (POCs), proposals, and solution briefings. • Lead cross-functional engineering teams responsible for delivering enterprise AI and software solutions. • Provide technical direction throughout the full software development lifecycle, from architecture through deployment and operational support. • Guide engineering teams in designing secure, scalable, maintainable, and high-performing software systems. • Lead architecture reviews, design discussions, sprint planning, technical decision-making, and engineering governance. • Establish engineering standards, development practices, quality metrics, and delivery processes across engagements. • Remove technical blockers, manage delivery risks, and ensure successful execution across multiple projects or workstreams. • Mentor engineers through architecture guidance, code reviews, technical coaching, and career development. • Architect and oversee the development of AI-enabled applications, intelligent automation solutions, and modern software platforms. • Lead the design and implementation of solutions leveraging large language models (LLMs), retrieval-augmented generation (RAG), agentic AI, machine learning, and other emerging AI technologies. • Guide the design of scalable data pipelines, knowledge retrieval systems, APIs, microservices, and enterprise integrations. • Establish best practices for prompt engineering, AI evaluation, model governance, human-in-the-loop workflows, and responsible AI. • Define engineering approaches that balance scalability, performance, security, reliability, governance, and cost. • Review production-quality code and ensure adherence to software engineering best practices. • Drive implementation of CI/CD pipelines, automated testing, monitoring, logging, observability, and operational excellence. • Develop reusable frameworks, technical accelerators, documentation, and engineering standards that improve delivery across programs. • Lead multiple engineering initiatives while ensuring consistent delivery quality across teams. • Coordinate cross-functional and geographically distributed engineering teams, including hybrid onshore/offshore delivery models. • Establish delivery governance, resource planning, risk management, stakeholder communications, and project health reporting. • Contribute to organizational engineering strategy, AI capability development, and technical innovation. • Promote continuous improvement through engineering best practices, reusable assets, and knowledge sharing. • Stay current on emerging AI technologies, cloud platforms, software engineering trends, and industry best practices.

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