As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Property & Energy Claims Advocate
Location
United States
Posted
8 days ago
Salary
$150K - $180K / year
Seniority
Lead
Job Description
Property & Energy Claims Advocate
Brown & Brown Insurance
• Assists clients in reporting claims to carriers, advise on managing emergency services and how to begin documenting the claim. • Consider and advise client on any other resources such as restoration firms, engineering consultants or claim preparation services. • Assist clients with managing cash flow by advocating for early advance payments and ongoing partial payments as desired by the client. • Throughout the process anticipate potential issues and communicate to the client and the adjustment team. • Provide advice and guidance on carrier coverage positions. • Advocate for client in response to any adverse coverage position. • Manage client claims to bring about timely and fair settlement by appropriate follow up activities and settlement negotiations. • Provide input to Risk Solutions placement team on client claims status as requested. • Provide feedback to the placement team on any identified coverage issues or concerns. • Develop Service Plans for claims handling based on client needs. • Support and strengthen the Practice through individual contributions and suggestions, mentoring and coaching of junior team members inside and outside the Practice, communicating of success stories to our internal team and to clients as appropriate. • Provide assistance and support for new business development/RFPs. • Develop and maintain relationships with clients, independent adjusters and vendors for the benefit of our clients. • Keep current on marketplace changes. • Attend required training sessions, courses, etc. to develop and maintain up-to-date skills and maintenance of your broker’s license. • Maintain appropriate level of confidentiality of information processed. • Follow all company policies and procedures. • Other duties as assigned.
Job Requirements
- Bachelor’s degree including but not limited to Business and/or Risk Management, and/or 8-10 years of related insurance experience.
- Must have or be able to obtain the appropriate state brokers licenses.
- Ability to establish work priorities and manage time effectively.
- Ability to use initiative and good judgment in accomplishing tasks with minimal errors/Must possess critical thinking skills.
- Establish and maintain effective work relationships and to function in a team environment.
- Excellent interpersonal and customer service skills.
- Ability to lead/command client and/or market discussions.
- Good listening skills.
- Proficiency in use of personal computers, including data entry, word processing and spreadsheet applications.
- Proficient with Microsoft PowerPoint, Word and Excel.
Benefits
- Excellent growth and advancement opportunities
- Competitive pay based on experience
- Discretionary time off
- Generous benefits package: health, dental, vision, etc.
- Employee Stock Program
- Education Assistance Program – tuition reimbursement, student loan repayment assistance, etc.
- Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.
Related Guides
Related Categories
Related Job Pages
More Advocate Jobs
Advocate, Population Health Management
CVS HealthCVS Health is a leading healthcare company operating CVS Specialty, CVS Pharmacy, CVS MinuteClinic, and CVS Caremark. In 2018, CVS combined forces with healthca
• supports customers by providing operational excellence and a deep commitment to ensuring simple and transparent experiences • responsible for delivering population health program analytics • supporting client implementations and ongoing program execution • providing support for member engagement
Service Advocate
CVS HealthCVS Health is a leading healthcare company operating CVS Specialty, CVS Pharmacy, CVS MinuteClinic, and CVS Caremark. In 2018, CVS combined forces with healthca
• Inbound and outbound calls to members and providers to help getting services like healthcare visits, screenings, vaccinations, or medication refills. • Working through barriers that stand in the way of our members’ good health • Delivering the best member experience through professional empathetic conversations • Provide important education to members to help them make good health decisions that improve their health • Accurately document conversations in the member’s health record
Health Advocate – Outbound Calls, Healthy Outcomes Team
CVS HealthCVS Health is a leading healthcare company operating CVS Specialty, CVS Pharmacy, CVS MinuteClinic, and CVS Caremark. In 2018, CVS combined forces with healthca
• Inbound and outbound calls throughout the working day to members and providers to help getting services like healthcare visits, screenings, vaccinations, or medication refills. • Working through barriers that stand in the way of our members’ good health • Delivering the best member experience through professional empathetic conversations • Provide important education to members to help them make good health decisions that improve their health • Accurately document conversations in the member’s health record
• Works in partnership with clinical team in support of case development and management, care and treatment plans including accurate case documentation, identifying relevant medical data to be collected and providing clear, concise communication to members, internal and external partners. • Serve as the ongoing coordinator of primary and preventative care, episodic care, expert medical opinion and other service lines • Obtains a comprehensive health history by leading members through a systematic and dynamic intake assessment • Resolves prescription issues related to episodic care within established protocols and turn-around times • Maintains availability within Outlook for scheduling of member visits and all follow ups • Utilizes the company’s proprietary database to help connect members to Teladoc Health and external physicians and completes referrals where appropriate • Conducts member health coaching and provides treatment decision support service via printed educational materials and videos • Uses clinical judgment in the review of complex medical issues to ensure accuracy of clinical summaries/reports and care plans • Provides clinical support and guidance to support staff regarding case related inquiries • Ensures adherence to established processes and compliance with privacy legislation and regulations with all parties encountered in the service delivery • Is accountable for meeting service standards for speed of case progression, overall quality, and member satisfaction • Support additional projects as needed.
