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Lincoln Financial

We help people confidently plan for their version of a successful financial future.

Claims Examiner II – Social Security

Security EngineerSecurity EngineerFull TimeRemoteMid LevelTeam 10,001+Since 1905H1B No SponsorCompany SiteLinkedIn

Location

Connecticut + 3 moreAll locations: Connecticut | Nebraska | North Carolina | Pennsylvania

Posted

3 days ago

Salary

$23 - $31 / hour

Seniority

Mid Level

Associate Degree2 yrs expExperience acceptedEnglish

Job Description

Claims Examiner II – Social Security

Lincoln Financial

• Delivers routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately. • Applies expanded knowledge obtained from the role in increasingly more complex situations and continues to acquire more knowledge to apply in role. • Reviews and interprets disability insurance policies with specific attention to provisions related to other income and/or offsets. • Contacts and educates claimants eligible for SSDI benefits. • Explains both the differences and coordination between the disability policy/benefits and the SSA's benefits/adjudication. • Provides initial guidance and continues on-going communication with claimants regarding their SS responsibilities and follow-up items until a final determination is made. • Accurately posts SS offsets in applicable system(s). • Develops and maintains working relationships with SSDI vendors and/or claimant attorneys. • Works closely with internal benefits/claims teams; regularly providing information and updates regarding Social Security eligibility and determinations. • Takes initiative to investigate issues and identify root causes; recommends solutions to improve operational effectiveness. • Maintains and updates knowledge of SSDI guidelines and departmental policies & procedures.

Job Requirements

  • High School diploma or GED or minimum Associate degree in lieu of required experience
  • Effective strong written and verbal communication skills
  • Ability to maneuver through multiple systems/databases/platforms/software
  • Ability to be adaptable/flexible as business needs change
  • 2 - 3 Years’ experience in claims or other insurance operations directly aligned to the specific duties for this role OR for candidates with an Associate degree or above, 0-1 year experience in claims or other insurance operations directly aligned to the role
  • Ability to problem solve and make independent decisions, while providing compassionate customer service
  • Research and data entry experience in a fast-paced environment
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Benefits

  • PTO/parental leave
  • Competitive 401K and employee benefits
  • Free financial counseling, health coaching and employee assistance program
  • Tuition assistance program
  • Work arrangements that work for you
  • Effective productivity/technology tools and training

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