As a Closing Team Lead, you will oversee the daily performance and workflow of the Closing team, ensuring loans close accurately, compliantly, and on schedule. Your leadership will directly influence operational efficiency, regulatory adherence, and the overall borrower experience. Assign closing files to closers and coordinate scheduling with clients and settlement agents Serve as the primary escalation point for complex issues involving closers, borrowers, or third parties Train and mentor closing team members on procedures, regulatory requirements, and best practices Act as a subject matter expert for closing processes, supporting closers, agents, and internal partners Ensure Closing Disclosures (CDs) are issued at least three business days prior to closing in compliance with CFPB/TRID requirements Confirm closing packages are released to settlement agents after required CD acknowledgments Maintain current knowledge of federal, state, and investor closing regulations and industry standards Monitor daily pipeline activity, productivity, and team performance, providing updates to leadership Support implementation of new processes, policies, and workflow enhancements Manage team scheduling, attendance tracking, and workload distribution Utilize the loan origination system to review file status, complete tasks, and support team system usage Communicate proactively with borrowers, title companies, and settlement agents to ensure smooth closings Assist with closing packages and operational tasks as needed to maintain service level

Contract Management & Compliance Serve as Program Manager for GSA MAS contract(s) and associated Blanket Purchase Agreements Manage GAI GSA compliance processes to ensure compliance with: FAR and GSAR requirements GSA MAS Solicitation provisions Price Reductions Clause (PRC) Trade Agreements Act (TAA) Industrial Funding Fee (IFF) reporting and payment Maintain contract files, documentation, and audit readiness. Manage Contractor Assessment Visits (CAVs) and other audits. Serve as Program Manager for GSA MAS contract(s) and associated Blanket Purchase Agreements Manage GAI GSA compliance processes to ensure compliance with: FAR and GSAR requirements GSA MAS Solicitation provisions Price Reductions Clause (PRC) Trade Agreements Act (TAA) Industrial Funding Fee (IFF) reporting and payment FAR and GSAR requirements GSA MAS Solicitation provisions Price Reductions Clause (PRC) Trade Agreements Act (TAA) Industrial Funding Fee (IFF) reporting and payment Maintain contract files, documentation, and audit readiness. Manage Contractor Assessment Visits (CAVs) and other audits. Contract Administration Prepare and submit contract modifications, including: Additions/deletions of products and services Economic Price Adjustments (EPA) Price Reductions Terms & conditions updates Administrative changes Assist with maintenance of accurate GSA Advantage! and eLibrary catalog listings. Manage mass modifications and solicitation refresh acceptance. Track and manage contract option periods and renewal actions. Prepare and submit contract modifications, including: Additions/deletions of products and services Economic Price Adjustments (EPA) Price Reductions Terms & conditions updates Administrative changes Additions/deletions of products and services Economic Price Adjustments (EPA) Price Reductions Terms & conditions updates Administrative changes Assist with maintenance of accurate GSA Advantage! and eLibrary catalog listings. Manage mass modifications and solicitation refresh acceptance. Track and manage contract option periods and renewal actions. GSA Partner Support Manage GAI GSA OEM offerings Coordinate onboarding of new GAI GSA OEMs Maintain current product, pricing, etc. for GAI GSA OEMs Manage GAI GSA Teaming and Dealer Partner program Coordinate onboarding of new Teaming and Dealer partners Obtain and maintain necessary Teaming and Dealer Agreements. Develop strategies to expand OEM offerings and drive Schedule revenue. Manage GAI GSA OEM offerings Coordinate onboarding of new GAI GSA OEMs Maintain current product, pricing, etc. for GAI GSA OEMs Coordinate onboarding of new GAI GSA OEMs Maintain current product, pricing, etc. for GAI GSA OEMs Manage GAI GSA Teaming and Dealer Partner program Coordinate onboarding of new Teaming and Dealer partners Obtain and maintain necessary Teaming and Dealer Agreements. Coordinate onboarding of new Teaming and Dealer partners Obtain and maintain necessary Teaming and Dealer Agreements. Develop strategies to expand OEM offerings and drive Schedule revenue. Sales and Operational Support Support federal sales and capture teams with contract guidance and compliance interpretation. Train internal staff on GSA contract requirements and best practices. Review orders for GSA compliance. Advise on eligible SIN usage, Order Level Materials (OLMs), and scope determinations. Assist with pricing strategies aligned with GSA requirements. Support agency customer inquiries related to contract terms. Support federal sales and capture teams with contract guidance and compliance interpretation. Train internal staff on GSA contract requirements and best practices. Review orders for GSA compliance. Advise on eligible SIN usage, Order Level Materials (OLMs), and scope determinations. Assist with pricing strategies aligned with GSA requirements. Support agency customer inquiries related to contract terms. Reporting & Financial Compliance Review and approve sales transactional data reporting through the GSA Sales Reporting Portal. Ensure accurate calculation and remittance of Industrial Funding Fee (IFF). Assist with vendor / teaming partner reporting as needed. Review and approve sales transactional data reporting through the GSA Sales Reporting Portal. Ensure accurate calculation and remittance of Industrial Funding Fee (IFF). Assist with vendor / teaming partner reporting as needed. Strategic Program Management Identify opportunities to expand SIN offerings and contract scope. Support onboarding of new OEM partners and products under GSA. Recommend process improvements to enhance contract utilization and revenue growth. Monitor regulatory changes impacting GSA contractors. Identify opportunities to expand SIN offerings and contract scope. Support onboarding of new OEM partners and products under GSA. Recommend process improvements to enhance contract utilization and revenue growth. Monitor regulatory changes impacting GSA contractors. Other duties as assigned by Supervisor Strong working knowledge of: FAR and GSAR GSA MAS program structure GSA Advantage! and eMod/eOffer and other GSA systems FAR and GSAR GSA MAS program structure GSA Advantage! and eMod/eOffer and other GSA systems Strong analytical and organizational skills. Familiarity with additional GWACs or IDIQ vehicles (SEWP, CIO-CS, NASA SEWP, etc.). 3+ years of experience managing GSA Schedule contracts, and Transactional Data Reporting. Experience with Government contracting, administration, and related compliance and reporting. Experience supporting audits or Contractor Assessment Visits. Experience with an IT reseller or systems integrator preferred. Bachelor’s degree in Business, Government Contracting, Program Management, or related field (or equivalent experience). Preferred NCMA certification (CPCM, CFCM, or CCCM). Regulatory compliance expertise Attention to detail Cross-functional collaboration Federal acquisition knowledge Risk management Process improvement mindset Strong written and verbal communication skills

The Project Manager Transformation Office will be passionate about delivering results and taking on responsibility, highly organized, and able to manage multiple projects simultaneously. The ideal candidate is a natural leader with strong communication skills, capable of driving cross-functional teams toward a common goal. They are a problem solver with a proactive approach, who enjoys overcoming challenges and is committed to continuous improvement. The Project Manager will have to anticipate risks and manage resources effectively will be key to your success. Collaborate with stakeholders to gather requirements and define project scope, objectives, and success criteria of multimillion strategic Transformation projects Develop comprehensive project plans outlining timelines, milestones, resource allocation, and key deliverables Lead and motivate cross-functional teams, ensuring all members understand project goals and their specific contributions Facilitate effective communication within the team, fostering a collaborative environment that encourages knowledge sharing and problem-solving Follow up diligently and consistently with task owners to ensure deadlines are met and the project progresses according to plan Serve as the primary point of contact for all project-related communications, ensuring stakeholders are informed of progress, risks, and issues Facilitate regular status meetings and produce comprehensive reports that summarize project status, potential risks, and mitigation strategies Identify potential risks throughout the project lifecycle, assessing their impact and likelihood Develop and implement risk mitigation strategies to minimize the impact on project timelines, costs, and quality Monitor ongoing risks, adjust plans as necessary, and communicate risk management activities to stakeholders Develop and manage project budgets, ensuring projects are delivered within financial constraints Track project expenses, approve expenditures, and ensure accurate financial reporting throughout the project lifecycle Optimize resource utilization, balancing team capacity with project demands and reallocating resources as necessary to meet project objectives Develop and maintain detailed project schedules, ensuring all tasks are assigned, tracked, and completed on time Monitor progress against the project plan, identifying and addressing any delays or deviations from the schedule Manage changes to the project scope, schedule, and resources using a structured change management process Evaluate the impact of changes on project objectives and adjust plans accordingly to maintain alignment with overall goals Communicate changes to stakeholders, ensuring transparency and buy-in for any adjustments to the project

• Lead full lifecycle delivery of Finance Technology initiatives across SAP and adjacent finance systems • Partner closely with Finance process owners and external vendors • Develop and manage integrated project plans spanning business process design • Embed compliance-by-design principles across all phases of delivery • Coordinate cross-functional dependencies across SAP Finance modules • Drive disciplined project governance including executive-ready reporting • Facilitate steering committees, design reviews, readiness checkpoints • Partner with Finance and Technology stakeholders to drive change management