Role Description Are you a dynamic leader with a passion for retail management? Join our team as a Bilingual Retail District Manager (Goya) and take charge of managing and developing a group of Retail Coverage Merchandisers and Lead Merchandisers. In this role, you will represent our company, clients, and customers by effectively supervising and managing RCM work, ensuring superior in-store results in assigned territories or stores. Qualifications - Bilingual proficiency - Experience in retail management - Strong leadership skills - Ability to manage and develop teams Requirements - Supervise and manage RCM work - Ensure superior in-store results - Manage assigned territories or stores Benefits - Supportive and collaborative environment - Recognition of everyday wins - Prioritized work-life balance - Commitment to diversity and inclusion - Growth opportunities for team members

Role Description We are seeking an exceptionally sharp, eagle-eyed, and bilingual Virtual Patient Care & Medical Document Coordinator to support a prominent, fast-paced Orthopedic and Pain Management practice. This practice operates with a highly structured local team and serves a predominantly Spanish-speaking patient demographic. This is not a passive typing role. Because the client dictates their own clinical charts, we are looking for a "Frontline Clinical Editor"—someone structurally analytical who intentionally hunts for medical errors, missing documentation, or inconsistencies in self-dictated notes. In specialized medicine, accurate documentation is the practice’s ultimate defense line; this position is vital to ensuring medical notes provide the ironclad medical necessity required to protect and maximize Workers’ Compensation (WC), Personal Injury (PI), and PIP/lien-based claims against insurance denials. When you are not auditing dictations, you will be actively managing the front-office workflow: bridging the communication gap for Spanish-speaking patients, answering inbound/outbound queues, and ensuring smooth appointment scheduling. Core Responsibilities - Medical Document Quality Assurance (Primary Focus) - Meticulous Chart Auditing: Review, edit, and actively scrub the client's self-dictated clinical reports and notes for terminology errors, missing body markers, anatomical discrepancies, or formatting issues. - Clinical Accuracy Safeguarding: Ensure all musculoskeletal treatment plans, injection notes, and surgical recommendations match the intended medical direction before final chart closure. - EMR Record Maintenance: Keep patient charts flawlessly organized and updated inside DrChrono, flagging missing clinical data or diagnostic lab results for the on-site team. - Inbound & Outbound Patient Care Coordination - Active Phone Queue Support: Answer live inbound calls and handle critical outbound patient phone queues professionally and efficiently. - Bilingual Patient Advocacy: Serve as the primary, high-comfort touchpoint for Spanish-speaking patients—clearly explaining scheduling details, post-op care timelines, and office workflows. - Schedule Optimization: Coordinate and book new patient consultations, specialized spinal/orthopedic follow-ups, and diagnostic testing slots to keep the practice's daily calendar perfectly maximized. - Personal Injury & Specialty Case Support (Preferred) - Lien-Based Workflow Support: Maintain precise data entry for Personal Injury (PI) and lien-based medical files, ensuring proper case tracking. - Med-Legal Documentation Handling: Assist the on-site team with organizing medical records required by case managers or legal affiliates when necessary. Qualifications - Specialty Medical Experience: Minimum 2 years of dedicated administrative, scribe, or clinical document improvement and auditing experience specifically within Orthopedics, Spine, Neurosurgery, Chiropractic, or Pain Management. - Bilingual Fluency: Total verbal and written command of both English and Spanish. Must be entirely comfortable translating complex musculoskeletal concepts to patients. - The "Editor" Mindset: Proven experience reviewing, proofreading, or editing physician clinical documentation with a firm, assertive eye for catching human error. - Technical Workspace: Dedicated, highly secure home office setup compliant with HIPAA privacy protocols, equipped with high-speed internet and an automated time-tracking system. Strongly Preferred Experience - Hands-on operational experience inside DrChrono EMR. - Prior background navigating Personal Injury (PI), med-legal liens, or Workers' Compensation patient pathways. - A deep, native familiarity with complex musculoskeletal and spinal anatomy terms.

Role Description We are seeking an exceptionally sharp, eagle-eyed, and bilingual Virtual Patient Care Coordinator & Medical Scribe to support a prominent, fast-paced Orthopedic and Pain Management practice. This practice operates with a highly structured local team and serves a predominantly Spanish-speaking patient demographic. This role uniquely blends high-touch patient care coordination with meticulous administrative quality control. The client dictates his own clinical charts; therefore, we are not looking for a passive typist. We need a "frontline editor"—someone who is direct, structurally analytical, and intentionally hunts for medical errors, missing documentation, or inconsistencies in the doctor's self-dictated notes. When you are not auditing dictations, you will be actively on the phone, bridging the communication gap for Spanish-speaking patients, managing the schedule, and keeping the clinical workflow moving smoothly. Qualifications - Minimum 2 years of dedicated administrative, scribe, or clinical experience specifically within Orthopedics, Spine, Neurosurgery, Chiropractic, or Pain Management. - Total verbal and written command of both English and Spanish. - Proven experience reviewing, proofreading, or editing physician clinical documentation. - Dedicated, highly secure home office setup compliant with HIPAA privacy protocols. - Equipped with high-speed internet and an automated time-tracking system. Requirements - Meticulous Chart Auditing: Review, edit, and actively scrub the client's self-dictated clinical reports and notes for terminology errors, missing body markers, anatomical discrepancies, or formatting issues. - Clinical Accuracy Safeguarding: Ensure all musculoskeletal treatment plans, injection notes, and surgical recommendations match the intended medical direction before final chart closure. - EMR Record Maintenance: Keep patient charts flawlessly organized and updated inside DrChrono, flagging missing clinical data or diagnostic lab results for the on-site team. - Active Phone Queue Support: Answer live inbound calls and handle critical outbound patient phone queues professionally and efficiently. - Bilingual Patient Advocacy: Serve as the primary, high-comfort touchpoint for Spanish-speaking patients—clearly explaining scheduling details, post-op care timelines, and office workflows. - Schedule Optimization: Coordinate and book new patient consultations, specialized spinal/orthopedic follow-ups, and diagnostic testing slots to keep the practice's daily calendar perfectly maximized. - Lien-Based Workflow Support: Maintain precise data entry for Personal Injury (PI) and lien-based medical files, ensuring proper case tracking. - Med-Legal Documentation Handling: Assist the on-site team with organizing medical records required by case managers or legal affiliates when necessary. Company Description

Role Description Brindar asesoría y soluciones a los clientes Sky respecto a consultas, dudas o inconvenientes comerciales. Realizar la remoción de Tickets, gestionar reclamos, y brindar las ofertas o promociones destinadas para ellos. Modalidad: Remota Horario: 6 días laborables, rango de 9:00 AM a 7:00 PM, descanso rotativo. Qualifications - Experiencia mínima de 6 meses (ATC o CALL CENTER) - Superiores universitarios o técnicos concluidos, truncos o en curso. - Contar con INGLES o PORTUGUES AVANZADO (Cualquiera de los dos) - SOLO PARA LIMA METROPOLITANA Y CALLAO - Contar con una PC o laptop e internet por cable (procesadores de Core i3 en adelante que sean 6ta generación también van. En caso sean generaciones menores, por ejemplo Core i5 4ta generación, debe compensar con la memoria RAM, mínimo 12GB) - Se trabajará con herramientas propias. Benefits - Sueldo base: S/1130.00 - Maqueta hasta S/226 - Bono Idioma S/200 - Bono destaque S/670 - Capacitaciones pagadas de S/340 - Planilla desde el primer día con todos los beneficios de ley: CTS, gratificaciones, utilidades, seguro, vacaciones - Línea de carrera - Pagos puntuales - Asignación familiar - Descuentos en marcas e instituciones educativas Company Description