Building quality global teams that drive efficiency and results
Admissions Clerk
Location
South Africa
Posted
11 days ago
Salary
0
Seniority
Mid Level
Job Description
Admissions Clerk
ReWorks Solutions
• Serve as the first point of contact for new and existing patients via phone, email, and other communication channels. • Complete new patient intake by collecting demographic, medical, insurance, and referral information. • Schedule, reschedule, and confirm patient appointments while optimizing provider schedules. • Verify insurance eligibility and ensure all required documentation is received prior to appointments. • Obtain and upload patient records, referrals, authorizations, and consent forms. • Maintain accurate patient records within the Electronic Medical Record (EMR/EHR) system. • Coordinate with providers, clinical staff, and patients to ensure a smooth admissions process. • Respond professionally to patient inquiries and provide updates regarding appointments and documentation. • Follow up with patients to obtain missing information and confirm upcoming appointments. • Ensure all patient information is entered accurately while maintaining confidentiality and HIPAA compliance. • Assist with administrative tasks and support the healthcare team as needed.
Job Requirements
- Minimum of 2 years' experience in medical administration, patient intake, admissions, scheduling, or a similar healthcare support role.
- Excellent verbal and written English communication skills.
- Strong customer service and telephone etiquette.
- Experience working with EMR/EHR systems.
- Knowledge of medical terminology and healthcare administration.
- Experience with insurance verification and referrals is advantageous.
- Proficient in Microsoft Office (Word, Outlook, Excel).
- Comfortable working with multiple software platforms and learning new systems quickly.
- Strong organizational, time management, and multitasking abilities.
- Exceptional attention to detail and accuracy.
- Ability to work independently while managing competing priorities in a fast-paced environment.
Benefits
- Comfortable working U.S. hours
- Remote work from home
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