Role Description At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. Employee must reside in the state of Florida within the Jacksonville and surrounding metro areas. If you are located in the state of Florida, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: - Making outbound calls to assess members' current health status and ensuring members receive the necessary services and resources - Identifying gaps or barriers in treatment plans - Providing patient education to assist with self-management - Coordinating care for members - Making referrals to outside sources - Coordinating services as needed (home health, DME, etc.) - Educating members on disease processes - Encouraging members to make healthy lifestyle changes - Documenting and tracking findings Qualifications - Current Florida Registered Nurse license - 2+ years of experience in a hospital setting, acute care, or direct care - 1+ years of case management experience - Intermediate level of proficiency with MS Word, Teams, Excel and Outlook - Reside in the Jacksonville/Gainesville Metro Areas Requirements - Bachelor's Degree (Preferred) - Experience with electronic charting (Preferred) - Experience with arranging community resources (Preferred) - Field-based work experience (Preferred) - Telephonic Case Management experience (Preferred) - Background in managing populations with complex medical needs (Preferred) - Bilingual - Spanish (Preferred) - Demonstrated solid organizational skills (Soft Skill) Benefits - Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays - Medical Plan options along with participation in a Health Spending Account or a Health Saving account - Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage - 401(k) Savings Plan, Employee Stock Purchase Plan - Education Reimbursement - Employee Discounts - Employee Assistance Program - Employee Referral Bonus Program - Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

• Serve as the trusted deal partner for the field on complex, high-value enterprise opportunities; from deal structuring and quoting through approvals and signature. • Structure contracts and licensing with the world’s largest companies: leveraging consumption/usage-based models, multi-year & ramped commitments, co-sell and marketplace transactions, and enterprise frameworks. • Own the quote-to-contract path: ensure accuracy, enforce approval workflows, and keep deals moving with urgency, especially at quarter- and year-end. • Be the connective tissue across Sales, Finance, Legal, Product, and Revenue Operations; driving alignment and fast, sound decisions on pricing, terms, and deal optimization. • Design and mature Deal Desk processes, approval matrices (delegation of authority), and playbooks from a maturing baseline into a scalable, referenceable and repeatable system. • Optimize and extend the tooling stack (CRM/CPQ/CLM and approval workflows), partnering with Revenue Operations to automate manual steps, reduce cycle time, drive adoption and improve standardization. • Identify gaps proactively and close them using automation, AI, and clean data to improve deal velocity, quote accuracy, and margin protection. • Translate sales team and customer feedback into process improvements, and codify what 'good' looks like as the team and deal volume grow. • Safeguard pricing integrity and margin while keeping the path to 'yes' fast and predictable for reps. • Partner on pricing strategy and packaging; surfacing insights from the deal pipeline to inform discounting guardrails and commercial policy. • Build sales enablement and self-serve guidance so reps know how to structure deals correctly the first time. • Lay the foundation for a future team: documentation, standards, and scalable processes that a growing Deal Desk can run on.

• Manage and engage distributor Area Managers and Sales Consultants daily to ensure distribution objectives, brand policies, and promotional standards are achieved. • Maintain a strong presence at distributor offices to ensure consistent communication and focus on Heaven Hill priorities. • Training distributor sales teams, observing competitive market activity, and evaluating distributor execution against our initiatives. • Support the District Manager in executing statewide initiatives and contributing to the overall Florida on-premise strategy. • Act as the Southwest Florida On-Premise Consultant, providing strategic support and guidance to the Heaven Hill Southwest Florida Market Manager on key on-premise initiatives and account opportunities. • Engage with key on-premise accounts within the assigned territory to foster strong partnerships and drive business growth. • Present and leverage our brands for increased volume and assist distributor in attaining our goals and objectives. • Be visible at the distributor office, meeting with sales representatives and management to ensure share of mind. • Identify and align with key local events and sponsorship opportunities that fit brand strategy, ensuring excellence in execution for all national and regional initiatives. • Act as primary contact for distributor sales teams to ensure they are informed of local and national objectives and programs, while providing support for all sales-related activities. • Execute engaging product training sessions and brand seminars with on-premise accounts and distributor sales teams to strengthen product knowledge and advocacy. • Use POS tools and marketing / point-of-sale materials to support brand presence in bars and restaurants. • Assist accounts with menu and cocktail development to feature Heaven Hill brands and support overall beverage program success, leveraging cocktail features where appropriate. • Provide National Account Mandate compliance updates as they are required. • Stay informed of customer and consumer trends. • Maintain a calendar of activities and promotions, ensuring distributor and third-party agencies have successful communications. • Submit monthly activity reports summarizing accomplishments, market insights, competitive updates, and program execution to the District Manager. • Provide market and competitive brand updates to the District Manager, including timely and accurate communication of changing field conditions that may affect volumes, as well as staffing changes at distributor and competitors. • Review and track execution progress with distributor Area Managers. • Evaluate and provide feedback on program effectiveness, including POS, activation materials, and promotional ROI. • Special projects such as verifying pricing and or distribution at on-premise accounts.

• Support management of distributors on a day to day basis • Training distributor sales teams • Supporting local sales team • Develop and maintain a list of key on- premise accounts within assigned area • Present and leverage our brands for increased volume • Regular planning and review meetings with specified points of contact within distributors • Act as primary contact for distributor management & sales teams • Execute product seminars at accounts and with the distributor sales teams • Provide National Account Mandate compliance updates • Maintain calendar of activities and promotions • Provide monthly market activity report to Market Manager