Role Description Are you a tech-first person who thrives on helping others succeed? We are seeking an enthusiastic New Client Integration Specialist to join our dynamic team. In this high-impact role, you will guide new customers from the point of sale to a successful launch, ensuring a seamless, best-in-class experience from day one. Are You Someone Who... - Champions Success: Energetic, empathetic, and driven to help clients achieve their goals. - Is Resourceful & Curious: A fast, lifelong learner who loves finding creative solutions and driving to a "Yes." - Masterfully Multitasks: Has the organizational skills to manage multiple clients and deadlines without missing a detail. - Communicates Naturally: Possesses exceptional listening, conversational, and presentation skills. Qualifications - Tech-Forward Mindset: Comfortable navigating CCaaS, CRM, API Mapping, and AI integrations and knowledgebase optimization. - Top-Tier Communication: Ability to explain complex technical concepts in simple, clear terms. - Problem-Solving Instincts: Highly organized, patient, and cool under pressure when resolving client roadblocks. Requirements - Drive Integration & Implementation: Lead the onboarding journey from sales handoff to launch, configuring services to meet client needs. - Advocate for Clients: Act as the primary champion and point of contact via virtual meetings, email, chat, and phone. - Educate & Empower: Conduct engaging live training sessions and create helpful resources (video tutorials, guides). - Manage Timelines: Set clear expectations and project milestones so clients realize the value of their investment quickly. - Collaborate & Optimize: Partner with Sales, Product, and Vendors to resolve challenges, track CSAT scores, and continuously improve the onboarding lifecycle. Ready to Make an Impact? If you are ready to shape the first impression of the Dialogue experience and celebrate client wins every day, apply now to join our vibrant team! www.letsdialogue.com

Role Description We are seeking a Senior SEO / AIO Specialist to lead the organic search strategy for a well-established Australian brand. This role will be responsible for driving sustainable organic growth through technical SEO, content optimisation, AI Optimisation (AIO), and Answer Engine Optimisation (AEO). The ideal candidate combines strategic thinking with hands-on implementation and enjoys identifying new opportunities to improve search performance across both traditional search engines and AI-powered search experiences. You will take ownership of the SEO roadmap, monitor performance, and collaborate with the wider marketing team to deliver measurable results. Key Responsibilities - Develop and execute SEO, AIO, and AEO strategies to increase organic local visibility and qualified traffic - Perform technical SEO audits and implement on-page optimisation initiatives - Develop and manage the SEO roadmap, providing regular progress updates and performance reporting - Conduct keyword research, competitor analysis, and content opportunity assessments - Optimise website content and structure to improve visibility across search engines and AI-powered search platforms - Manage and update website content using WordPress - Develop high-quality backlink strategies through guest posting, digital PR, and other authority-building initiatives - Monitor website performance using SEO and analytics tools, providing actionable insights and recommendations - Review Google Ads campaigns and identify opportunities to support overall search performance where appropriate - Stay current with evolving SEO, AI search, and industry best practices, recommending new tools and strategies where beneficial Qualifications - 8+ years of experience in SEO, with agency experience highly regarded - Strong technical SEO and on-page optimisation expertise - Demonstrated experience developing and executing successful SEO strategies - Hands-on experience with AI Optimisation (AIO), Answer Engine Optimisation (AEO), or emerging AI search practices - Experience managing WordPress websites and implementing SEO improvements - Strong knowledge of backlink acquisition, guest posting, and digital PR strategies - Proficiency with tools such as Google Search Console, Google Analytics, SEMrush, Screaming Frog, and other SEO platforms - Familiarity with Google Ads and how paid and organic search strategies complement each other - Strong research, analytical, and problem-solving skills - Excellent written and verbal English communication skills - Ability to work independently, manage priorities, and provide strategic recommendations - Previous experience supporting clients in AU/US/UK/CA or similar markets highly regarded - Experience within the home services industry is advantageous Work Arrangement & Expectations - Fully remote role with partial overlap with Australian business hours (AEST) - Full-time engagement (40 hours a week) - Communication primarily via email, chat, phone, and Asana - Opportunity to influence the business's long-term organic search strategy and AI search initiatives - Expected to take ownership of performance, reporting, and continuous improvement - Ideal for a proactive SEO professional who enjoys combining strategy, technical implementation, and emerging AI search technologies to deliver measurable business outcomes

Title: Credit Monitoring & Control Specialist Location: Chicago, IL Full time Job Description: We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. POSITION RESPONSIBILITIES: The Credit Monitoring & Control Specialist will support the Bank’s Credit Risk Management/ Risk Analytics Departments, to help analyze, identify, mitigate and control data integrity risk across numerous data elements. This position is a key role in the Bank’s Risk Management Department and reports to the Credit Monitoring & Control Team Lead. Review both traditional and complex credit approval documents (credit underwriting/ loan presentations) for the purpose of: - Ensuring proposed loans structures are in compliance with the Bank’s credit policy - Provide ongoing support to promote portfolio transparency - Ensure Quarter End risk reporting processes are done efficiently and accurately; Determining proper note code, collateral code and federal call code for each transaction to ensure accurate reporting to internal and external audiences. - Conduct quarterly/monthly reviews of one or more key Credit Risk data elements. - Provide support to other functions within the Credit Risk Management/ Risk Analytics Department. - Solve a range of straightforward problems. - Analyze possible solutions using standard procedures. - Participate/lead in projects associated with the department. QUALIFICATIONS: - Knowledgeable in credit approval process, credit structure and ability to comprehend the Bank’s credit policy - Familiarity with Federal Call Codes and other related loan codes and the awareness of how loan codes impact financial reporting - Experience leading risk and control assessments, root cause analysis and scenario analysis. - Ability to partner effectively with peers, senior management and business partners - Organizational and problem solving skills and attention to detail. - Investigative and questioning nature combined with sound business and technical skills. - Ability to work under pressure and organize, manage and prioritize multiple deliverables. - Strong critical thinking abilities - Proficiency in Microsoft Excel, Outlook and Word required, including analytical skills and spreadsheet experience - Excellent oral and written communication skills, as well as the ability to present to senior management - Have the ability to work independently and within a team - Bachelor’s degree along with 7-10 years of experience of credit risk, compliance, or audit/ SOX experience in a banking/financial services environment. At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $70,000 - $85,000 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members. Work Environment: Hybrid, 3 days in office, 2 days remote What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. - We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. - Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. - We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions What you need to know - CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com - You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. - We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location IL-120 S LaSalle St Employment Type Regular Weekly Hours 40 Skills Analytical Thinking, Business Requirements, Communication, Credit Processes, Data Quality, Prioritization, Quality Improvement, Risk Analytics, Risk Reporting

Title: Statewide Intake Specialist Location: AUSTIN, TX Job Description: The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: - 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs - Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans - Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) - Optional dental, vision, and life insurance—at rates much lower than most private plans - Flexible spending accounts for added tax savings on health and dependent care - Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: Statewide Intake Specialist Job Title: Protective Srv Intake Spcl I Agency: Dept of Family & Protectve Svc Department: SWI Direct Delivery Posting Number: 18167 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $3,409.83 - $5,094.16 Pay Frequency: Monthly Salary Group: TEXAS-B-16 Shift: Regular Night and Weekend Additional Shift: Telework: Eligible for Telework Travel: Up to 5% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: AUSTIN Job Location Address: 2401 RIDGEPOINT DR Brief Job Description: THIS POSITION OFFERS TELEWORK OPPORTUNITIES AND CAN BE FILLED ANYWHERE WITHIN THE STATE OF TEXAS. The position answers calls placed to Protective Services Statewide Intake (SWI) for reporting abuse/neglect of children; and abuse, neglect, or exploitation to persons 65 years and older or adults with disabilities. In addition to answering calls, the position reviews faxes, mail and Internet information received by SWI. The position assesses intakes for determination of priority, allegation type, and handling. The position must be able to provide adequate 24-hour coverage, including holidays and must be able to work a flexible schedule as needed. The position interacts routinely with Texas Department of Family and Protective Services staff, representatives from various organizations, and the general public For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you. DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs): - Assesses severity of the circumstances according to department policies and procedures and assigns a priority classification to all reports. - Assesses intake reports for determination of priority, allegation type, and handling. - Provides assistance to unit supervisor and unit staff in interpreting policy, training new workers, completing unit reports, responding to client complaints, and acting in the supervisor’s absence. - Obtains and documents detailed information from callers and correspondence concerning the alleged abuse or neglect of children and abuse, neglect or exploitation to persons 65 years and older or adults with disabilities. - Provides policy information to the public and other information and referral services. - Relays reports of abuse or neglect to appropriate protective services field staff or outside agency. - Documents all Information & Referral calls and correspondence received. - Performs other duties as assigned and required to maintain unit operations. - Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts. - Attends work regularly in accordance with agency leave policy. Knowledge, Skills and Abilities (KSAs): - Knowledge of Texas laws relating to abuse/neglect of children and abuse/neglect/exploitation of elderly and disabled adults. - Knowledge of normal child development, the aging process, and family dynamics. - Skill in interviewing, and in the use of a computer and applicable software. - Ability to elicit information relative to the determination of the likelihood of abuse/neglect/exploitation. - Ability to empathize with and provide encouragement to clients and their families. - Ability to type information into an automated system while conversing with callers over the phone. Registrations, Licensure Requirements or Certifications: None Required Initial Screening Criteria: Statewide Intake Specialist I: Protective Services Intake Specialist I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Statewide Intake Specialist II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Statewide Intake Specialist I for 9 months AND have received Statewide Intake Specialist Certification OR currently employed as a Statewide Intake Specialist II OR previous experience as a Statewide Intake Specialist II in Texas Department of Family and Protective Services. Statewide Intake Specialist III: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Statewide Intake Specialist II for 9 months AND received Statewide Intake Advanced Specialist Certification OR currently employed as a Statewide Intake Specialist III OR previous experience as a Statewide Intake Specialist III in Texas Department of Family and Protective Services. Statewide Intake Specialist IV: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Statewide Intake Specialist III for 24 months AND have received Statewide Intake Advanced Specialist Certification OR currently employed as a Statewide Intake Specialist IV OR previous experience as a Statewide Intake Specialist IV in Texas Department of Family and Protective Services. Preferred Criteria - Completion of coursework or a degree in Social Work, Criminal Justice, Sociology, Counseling, Education, or related field. - Prior professional or volunteer experience in child protection, foster care, juvenile justice, mental health, or substance abuse services. - Familiarity with trauma-informed care or experience conducting interviews or assessments with children and families. Additional Information: THIS POSITION CAN BE FILLED ANYWHERE WITHIN THE STATE OF TEXAS. This position may be filled at any level from a Protective Services Intake Specialist I to Protective Services Intake Specialist IV. Factors such as education and experience may be considered when establishing the starting salary; however, the starting salary for this position may not exceed the maximum of the pay group. Statewide Intake Shift Differential: • Nights - Shifts ending between the hours of 11:30 PM and 8:30 AM: 6% differential. • Weekends - Shifts ending between 12:30 AM Saturday and 8:30 AM Monday: 2.5% differential for each shift scheduled as a weekend shift. The maximum differential is 5% for weekend shifts. • A weekend differential may be offered in addition to a night differential. • A 11% differential is the maximum for any schedule Applicants hired into positions that qualify for the pay differentials will be eligible for this increase the first of the month following the eight weeks of Basic Skills Development training. Must be able to type at least 30 words per minute: A typing test will be given as part of the interview process. Bilingual English / Spanish speakers are preferred. Prior Statewide Intake employees that have been separated less than 12 months may not be required to attend Basic Skills Development Training.