• Proactively sources and pre-screens referrals for patient consultations • Assist in the identification of patients who meet the criteria to participate in the IMPACT PLUS program • Initiate patient contact within 2 days of receiving a referral • Gather and organize health information to share across transitions in care • Performs client intake and provide a comprehensive clinical assessment of the patient based on pre-established criteria • Validate, analyze, and interpret information gathered to provide a recommendation of clinical resources required • Ensures the patient, their primary caregiver, and/or family physician are scheduled for the clinic/session within 30 days of the initial referral • Coordinates case conference and participates in the development of the care plan in collaboration with primary care practitioners • Participates in the orientation, training, and education process in this model of care • Supports program development and evaluation, and the sharing of research and knowledge • Ensure all documentation is completed as required for physician records, financial purposes, or as required by individual Health Links

• Lead and support technical teams, ensuring clarity of objectives and effective collaboration • Monitor team performance and delivery health, implementing corrective actions when necessary • Drive continuous improvement initiatives and Agile maturity across teams • Promote the adoption of Artificial Intelligence tools and practices within development teams • Facilitate Agile ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives • Facilitate scaled Agile events such as PI Planning, System Demos, and Inspect & Adapt workshops • Coordinate dependencies across teams and support successful release delivery execution • Proactively remove impediments, mitigate risks, and escalate blockers when appropriate • Foster team self-organization, accountability, and continuous learning • Track, manage, and communicate Agile delivery metrics and flow indicators • Serve as a bridge between Product Management, Engineering teams, and organizational leadership • Promote collaboration, transparency, and alignment to ensure successful delivery outcomes

• Manage small or large, blended/hybrid and or/online classes, as well as monitor and ensure participation • Manage their own and the student’s time and attention to learning effectively • Prepare and review teaching materials and make any recommendations necessary as per organisational policy and procedures • Make proper use of all current subject outlines, teaching material (shared lesson plans, slides, videos, etc.) and student learning materials (texts, workbooks, handouts, study guides, interactive PDFs, portal content, journal articles, etc.) • Utilise learning technology effectively and embed in subject delivery • Engage in student centered learning and teaching practices including, but not limited to, flipped learning, maintaining an active and positive education experience • Engage with models of best practice in applying pedagogical principles, instructional strategies, and communication strategies appropriate to the learners; including modes of instruction and the educational context of Torrens Global Education (TGE) • Ensure the learning experience complies with the strategic goals of the organisation; for example: industry immersion, student employability and authentic experiences

• Plan, prepare, and lead all assigned peer group meetings: two annual 2-day in-person sessions per group and monthly 1–2 hour virtual sessions. • Design each meeting agenda with intention — introducing new topics, concepts, resources, or industry developments. • Manage group dynamics in real time — surface quiet voices, redirect dominant ones, hold productive silence, and convert tension into learning. • Maintain structured touchpoints with each member between meetings, including check-ins on prior commitments. • Lead new member onboarding and establish group norms, confidentiality expectations, and a group operating agreement. • Dedicate regular, structured time to researching developments in the mechanical/general repair industry. • Take primary ownership of member retention within assigned groups.