Role Description If you have experience in insurance customer service, medical claims, or healthcare call centers, this is your opportunity to take the next step in your career. Join a team where your ability to resolve billing and insurance questions directly improves the patient experience while building deeper revenue cycle expertise. As a Patient Solutions Representative II, you will work in a high-volume healthcare call center environment, supporting patients with billing, insurance, and account-related questions. - Resolve questions related to medical billing, insurance coverage, claims, EOBs, and account balances - Deliver high-quality customer service through inbound and outbound calls in a high-volume environment - Support patients with payment plans and financial questions - Achieve first call resolution and meet call center performance metrics - Use EMR systems (Epic, Cerner, Meditech) to research and resolve issues - Maintain HIPAA compliance and accurate documentation - Navigate multiple systems while managing high call volume Qualifications - 1+ year of experience in a customer service or call center role - Experience in health insurance, payer customer service, or medical billing/claims (highly preferred) - Ability to explain insurance benefits, claims, and EOBs clearly - Experience handling high call volume and fast-paced environments - Strong attention to detail and ability to multitask across systems - Familiarity with EMR systems (Epic, Cerner, etc.) is a plus Ideal Backgrounds - Health insurance customer service (Optum, UnitedHealthcare, Anthem, Aetna, BCBS) - Medical claims or billing support roles - Revenue cycle or patient financial services - Healthcare contact center / call center environments Benefits - Build deeper expertise in revenue cycle and patient financial services - Work in a structured, metrics-driven call center environment with growth opportunity - Make a direct impact on patient experience and financial outcomes - Competitive benefits package Company Description R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

Role Description - SD-WAN Engineering & Deployment: Design, implement, and optimize high-performance SD-WAN hub-and-spoke architectures. Ensure scalability, reliability, and transport independence across diverse environments while applying advanced engineering best practices. - Network Design & Enhancement: Architect, deploy, and refine enterprise-grade wired and wireless network solutions in partnership with vendors, stakeholders, and internal engineering teams. Continuously improve performance through iterative design updates and technical evaluation. - Technical Execution & Infrastructure Governance: Provide senior-level technical expertise for physical and logical network infrastructure initiatives. Ensure designs and implementations align with technology roadmaps, service lifecycles, and enterprise standards. - Cross-Functional Technical Collaboration: Work closely with network, solution, and enterprise architects to support cohesive design strategies. Participate in design reviews and prepare technical change requests for service providers. - Performance Monitoring & Analytics: Monitor, analyze, and report on key performance indicators across wired, wireless, and SD-WAN solutions. Use telemetry and analytics tools to diagnose issues, identify root causes, and recommend technical improvements. - Automation & Orchestration Support: Contribute to the automation of alerts, configuration processes, and remediation workflows. Support the team's evolution toward NetDevOps practices. - Security & Compliance Implementation: Implement network security controls and enforce standards defined by the DAA security team. Ensure network components meet internal and external compliance requirements. - Operational Support & Advanced Troubleshooting: Provide Tier 3 support for service requests, incident response, and complex troubleshooting scenarios. Assist with root cause analysis and contribute to long-term corrective actions. - Continuous Improvement & Innovation: Review existing architectures, configurations, and tooling to identify opportunities to enhance performance, reduce cost, and improve resilience across network services. - Technology Awareness & Skill Development: Stay current with emerging networking technologies, Cisco platform advancements, and industry best practices. Apply new insights to strengthen network capabilities and contribute to team knowledge growth. Qualifications - Knowledge of infrastructure, including networks, servers, and cloud technologies. - A current CCNP or above. - Excellent written communication and interpersonal skills. - Strong problem-solving and decision-making abilities. - Ability to take charge and orchestrate work, facilitate decisions, and collaborate with infrastructure leadership to drive the actions necessary to achieve desired results. Requirements - 8+ years of experience in enterprise network engineering, with a focus on Cisco technologies. - 5+ years of experience collaborating with cross-functional teams (e.g., architects, cloud engineers, security teams) and managing vendor relationships. - 3-5 years of hands-on experience designing and deploying SD-WAN solutions.

Role Description At Global Payments, we power commerce around the world. As a Sales Engineer, you’ll bring together technical expertise, product knowledge, and commercial insight to help our sales channels succeed. You’ll become the trusted expert for a cloud-based point of sale (POS) solution, enabling dealers, sales teams, and clients to unlock its full potential. This is a highly visible role where your influence reaches sales, product, support, and development teams. You’ll build strong relationships, share insights from the market, and play a key role in product launches, dealer success, and business growth. If you enjoy solving problems, building connections, and turning technical knowledge into meaningful business outcomes, this is your opportunity to make an impact. In this role, you’ll drive adoption of innovative commerce solutions, empower sales teams with the knowledge to win new business, and influence the evolution of our products through real-world market insights. You’ll own product expertise, create opportunities for growth across dealers and direct sales channels, and help shape the future of commerce through successful product launches, training excellence, and customer-focused innovation. What you'll own - Become the trusted product expert for a cloud-based point of sale solution, influencing adoption, sales success, and long-term growth across dealers and direct sales channels. - Deliver engaging product and technical training that empowers sales teams to confidently demonstrate value, accelerate sales conversations, and drive stronger business outcomes. - Build strong dealer relationships and maintain an ongoing understanding of market feedback, using insights to strengthen product performance and improve the overall client experience. - Lead technical conversations for prospective and existing users, translating business needs into practical solutions that create confidence and support revenue growth. - Champion the voice of the sales channel by identifying trends, escalating critical issues, and driving timely resolution across internal teams and external partners. - Influence product enhancements and future development by providing market intelligence, end-user feedback, and insights gathered from the field. - Drive successful commercialization of new hardware, software, and feature releases, helping bring innovative solutions to market and maximize adoption. - Represent Global Payments at industry events, trade shows, and advisory boards, increasing product visibility, strengthening partnerships, and showcasing our leadership in payments technology. Qualifications - 2 to 5 years of experience with point-of-sale products, technical support, product deployment, or a related technology-focused environment. - A bachelor’s degree or equivalent practical experience in point-of-sale deployments or related technology environments. - The ability to communicate complex technical concepts in a clear, engaging way that builds confidence with sales teams, dealers, and clients. - Proven success identifying customer needs, recommending solutions, and creating positive business outcomes through a consultative approach. - Strong presentation and training skills, with the confidence to lead product demonstrations and educational sessions for diverse audiences. - A proactive, solution-focused mindset with excellent problem-solving skills and a commitment to delivering results. - Exceptional organization, follow-through, and relationship-building capabilities, with the ability to manage multiple priorities effectively. - Bilingual English and Spanish skills are preferred. - Experience in hospitality, food service, or retail environments is a plus. - Able to travel six times a year or more. Benefits - A competitive salary and benefits package that recognizes your contribution. - Opportunities to grow your skills and build your career within a global business. - Access to learning, development, and on-the-job experiences that expand your expertise. - A supportive, inclusive team environment where your ideas and input matter. - Time to give back through community and charity initiatives. - A global employee assistance program to support your wellbeing. - Recognition through a global platform that celebrates your achievements. Compensation Salary: $110,000 per year.

• Teledyne FLIR is scaling its Early Fire Detection (EFD) portfolio — UL-listed thermal cameras that integrate directly into fire alarm control panels. • You will be the technical voice customers call when they need help specifying, designing-in, wiring-up, or commissioning an EFD system. • Pre-Sales Application Engineering Join sales calls to answer product application, code compliance (NFPA 72, UL 2684), and integration questions. • Recommend the right EFD SKU, camera placement, camera layouts, and integration path for each opportunity. • Support quote and BOM reviews to ensure technically sound configurations before order. • Develop and deliver product training programs—remote and on-site—to enable fire protection industry to successfully design, sell and install FLIR thermal fire detection systems. • Review integrator drawings in Bluebeam, AutoCAD, and/or Revit and provide application guidance — camera placement, coverage geometry, FACP zoning, and network topology. • Design thermal camera fire detection system layouts with customer provided drawings, manage process from 10% design review through full system commissioning. • Serve as Tier 2/3 applications support for FLIR EFD products, answering integrator and end-user questions on wiring, addressing, FACP integration, IP configuration, and commissioning. • Build the internal knowledge base of common failure modes, integration playbooks, and troubleshooting workflows. • Travel on-site (25–35%) for first-article commissioning, integrator ride-alongs, and troubleshooting escalations. • Support projects post-award through acceptance testing and handoff. • Feed installer pain points, RMA trends, and code interpretation questions back to Product Management to shape the EFD roadmap. • Track competitive activity and emerging standards relevant to thermal imaging in fire detection.