• Execute and manage the day-to-day service line operating model • Oversee schedule and capacity planning to ensure workforce productivity and load balancing • Apply data analytics to perform root cause analysis, develop strategy, and execute interventions to hit key performance indicators (KPIs) and SLAs • Build and maintain comprehensive dashboards to track service line KPIs / SLAs • Assist in managing the integrated clinical services budget, driving down the unit cost per engaged member • Translate organizational growth plans into robust staffing models, implementation plans, and operational readiness protocols • Support executive presentation readiness and detailed performance reporting for health insurance contracts • Partner closely with clinical leadership to operationalize and implement cohesive, evidence-based behavioral health service models • Build scalable, standardized care delivery playbooks across pharmacy, behavioral health, and nursing • Implement robust operational strategies to measure and support accurate clinical documentation • Translate broader company-wide strategic plans into comprehensive quarterly operational roadmaps

• Oversee both client management and deliverables of clinical trials • Provide line management and individual team member development • Responsible for the success of clinical trials and programs across several accounts • Maintain and develop relationships with assigned customers • Provide leadership as the 'go to person' for issue resolution • Help obtain new business and deliverables on time and on budget

• Lead the Clinical Data Management function at RayzeBio, providing strategic and operational oversight across the clinical portfolio. • Serve as the Data Management lead for a high-priority clinical development program, maintaining hands-on involvement in study execution, data review, issue resolution, and risk management. • Provide leadership for NDA/BLA submission activities, including submission readiness, data standards compliance, and regulatory inspection preparedness. • Partner cross-functionally with Clinical Operations, Biostatistics, Statistical Programming, Medical Monitoring, Safety, and Regulatory Affairs to support study execution and data quality objectives. • Oversee CROs and vendors, ensuring quality, compliance, accountability, and adherence to timelines and deliverables. • Lead ongoing cross-functional data review activities and oversee the development of key data management documentation, including Data Management Plans, edit checks, validation specifications, reconciliation plans, and data transfer agreements. • Develop and implement scalable data management processes, standards, governance, and SOPs to support operational excellence and organizational growth. • Manage competing priorities across multiple studies while proactively identifying operational risks and mitigation strategies. • Build, develop, and expand the Clinical Data Management team, and foster a collaborative and high-performing team environment. • Willing to travel approximately 10% of the time. Evening and weekend work will be involved.

• Build, grow, and lead a high-performing clinical admissions team—recruiting, hiring, and onboarding Clinical Admissions Managers, Leads, Therapists, and Associates to keep pace with admissions growth • Provide individual and group supervision to a team of masters-level clinicians, promoting growth and development • Set clear goals and expectations, monitor performance against metrics, and performance-manage the team through coaching, feedback, and accountability • Develop and coach managers and leads, strengthening their ability to lead, develop, and performance-manage their own teams • Foster a culture of engagement, retention, and sustainability across a remote team working in an emotionally demanding environment • Assign treatment team members and group schedules while informing staff of new admissions • Oversee intake and assessments of prospective clients for national virtual intensive outpatient programming • Lead and support the team of managers, therapists, and associates in converting prospective clients to care—confirming clinical fit and, when clients are appropriate, getting them scheduled into programming as quickly as possible • Ensure completion of HIPAA-compliant virtual biopsychosocial assessments for adolescents, young adults, and adults with various mental health concerns • Determine appropriateness and fit for the virtual intensive outpatient program (IOP) level of care, and equip the team to make consistent, accurate fit decisions • Drive speed to admit by minimizing the time from assessment to a scheduled start so clients can begin care without delay • Construct provisional mental health diagnoses utilizing DSM-5-TR criteria • Identify and connect with appropriate staff when crisis intervention, a safety assessment, or a higher level of care (HLOC) is needed during the intake process • Model and coach personable, competent communication that builds rapport with clients in a compassionate, inclusive, and professional manner • Ensure programming information is presented thoroughly and supportively to help clients gain access to care • Complete monthly chart audits to ensure compliance and quality assurance • Document client information in accordance with regulatory standards using the electronic medical record • Lead change management initiatives, driving the smooth rollout and adoption of new processes, workflows, and policies across the admissions team • Build, refine, and scale admissions processes that improve speed, quality, consistency, and conversion as the team and client volume grow • Monitor team and funnel performance, identify bottlenecks, and implement improvements that raise both clinical quality and operational efficiency • Partner across departments to ensure clinically appropriate admissions and effective team performance, aligning closely with your fellow Director of Clinical Admissions • Collaborate with Clinical Leadership, Admissions, Compliance, Revenue Cycle Management, and Utilization Review to identify opportunities for growth while developing, enhancing, and delivering policies and procedures that improve the quality of the client experience and increase the efficacy of the admission process • Ensure the completion of projects and initiatives that better support clients in obtaining access to care • Perform other duties as assigned