• Design, develop, and implement customizations, plugins, workflows, and integrations in Dynamics 365 (Customer Service). • Configure entities, forms, views, business rules, and process automation to meet business needs. • Integrate Dynamics 365 with enterprise systems using APIs, web services, Power Platform, and Azure tools. • Collaborate with stakeholders to gather requirements and translate them into technical solutions. • Conduct unit and UAT testing, manage deployments, and ensure performance optimization. • Provide ongoing support, troubleshooting, and documentation for Dynamics 365 solutions. • Ensure adherence to Microsoft best practices, security, and compliance standards. • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

• Desenvolvedor de software

• Performs activities covering the entire software development lifecycle • Joins the development team, taking work items for implementation each Sprint • Carry out development-related tasks such as analysis and design, programming, testing, and requirements • Execute software development activities in a multidisciplinary manner • Manage own work, promptly informing the team of any delays or impediments • Guide and support the project development team members • Code and integrate software components according to technical specifications • Identify, build, and test developed components to ensure quality • Perform evolutionary or corrective maintenance of software components • Prepare technical documentation according to contract requirements • Integrate produced components with those built by other team members • Set up and configure local development environments according to project requirements • Provide support to the IT team and client users • Deliver and perform integration testing in the client environment • Monitor user acceptance testing and software deployment in client environments • Provide training and knowledge transfer to the client on the developed software

• Desempenha atividades que contemplam todo o ciclo de vida de desenvolvimento de software, abrangendo desde levantamento de requisitos até o apoio à implantação final das funcionalidades por ele desenvolvidas, coerente com o paradigma de processos ágeis de desenvolvimento. • Realizar levantamento das necessidades do usuário; • Dimensionar requisitos e funcionalidades dos sistemas; • Montar protótipos dos sistemas; • Codificar programas nas linguagens de programação definidos pelo cliente; • Realizar testes nos sistemas; • Implantar sistemas nos padrões do cliente; • Corrigir falhas nos sistemas; • Descrever processos e elaborar diagramas, documentando as soluções.