• You conduct conversations with potential customers and maintain existing contacts through regular, reliable communication • You document your activities thoroughly and record your next steps • You work closely with a friendly, supportive team and receive guidance on structure, outreach, and professional development

• Reporting directly to the Sales Director for North America region, you'll spearhead our expansion into the vibrant North American market. • Forge connections: Utilize a variety of effective methods, from strategic cold calling to networking at industry events, to uncover promising leads and nurture fruitful relationships. • Own your success: Develop your own client portfolio, catering to a diverse array of companies involved in importing and exporting consumer goods. • Cultivate lasting partnerships: Identify prospective clients, foster meaningful engagement, and skillfully seal the deal, ensuring a seamless transition from lead to loyal customer. • Drive growth: Act as a trusted advisor to our existing clients, championing additional services and maximizing their utilization of our innovative tools.

• Lead and manage a team of BDRs to achieve and exceed quarterly performance goals • Drive accountability, consistency, and execution across all outbound sales activities • Establish a culture focused on professionalism, urgency, responsiveness, and continuous improvement • Identify and develop top performers while proactively managing underperformance • Conduct regular performance reviews, coaching sessions, and improvement plans • Ensure the team consistently meets outbound activity expectations across calls, emails, follow-ups, and prospecting coverage • Monitor daily outbound activity, engagement rates, talk time, and pipeline generation metrics • Improve conversion performance from: - Conversations → Meetings Scheduled - Meetings Scheduled → Meetings Completed - Meetings Completed → Proposal Opportunities • Continuously refine messaging, objection handling, scripts, and outreach strategies based on performance data • Conduct weekly 1:1 coaching sessions with every BDR • Review recorded calls and provide structured coaching around qualification, objection handling, and conversion effectiveness • Participate in live call blocks and real-time coaching sessions • Support ongoing enablement around: - Industry knowledge - Product positioning - Sales messaging - AI tools and workflow optimization • Ensure accurate and timely CRM usage across the team • Maintain high standards for: - Activity logging - Notes and follow-up tracking - Deal hygiene - Lead routing and SLA adherence • Monitor dashboards and reporting to identify risks, trends, and opportunities early • Maintain alignment with Account Executives and leadership on meeting quality and pipeline standards • Quota Metrics • 180 Team Intro Meetings Completed • 120 Proposals Sent • 70% of BDRs Achieving Individual Goal

• Convert leads into active users and strategic partners; • Conduct meetings with decision-makers to understand their needs and position our services as the best solution. • Lead negotiations, address client concerns, and secure agreements with prospective clients. • Build and maintain strong, long-term relationships with clients to foster repeat business. • Your ability to creatively identify new opportunities, build relationships, and close deals independently will be a key factor in your success and growth in this role. Taking initiative to expand our client base beyond the provided leads is highly valued and rewarded.