• Define and lead the end-to-end Organizational Change Management (OCM) strategy aligned to transformation objectives and business outcomes • Operate independently to assess change needs, identify risks, and recommend clear, actionable solutions without requiring detailed direction • Partner with transformation leads, business sponsors, and technology teams to ensure alignment, readiness, and sustained adoption • Ask thoughtful, probing questions to uncover root causes, challenge assumptions, and shape more effective change strategies • Translate complex, ambiguous information into clear narratives, stakeholder messaging, and actionable plans • Conduct change impact and readiness assessments and convert insights into targeted change interventions • Design and execute integrated OCM plans including communications, engagement, training, and resistance management • Drive adoption through structured engagement approaches, including leadership alignment, sponsor activation, and change champion networks • Establish and apply scalable OCM frameworks, tools, and templates to ensure consistency across initiatives • Monitor adoption, sentiment, and risk indicators; adjust strategies based on data and stakeholder feedback • Embed OCM into program governance and proactively manage risks that could impact adoption