The Technical Writer will collaborate with Astreya Partners’ subject matter experts to develop and enhance documentation related to services. The role will both compose new documentation and edit the work of others, ensuring high standards for readability, grammar, and content. The key to success in this role is the ability to synthesize complex instructions into easy to follow guidebooks, instructions, and general communications. Resolve a wide range of issues in creative ways Seasoned, experienced professional with a full understanding of their specialty Work on problems of a diverse scope Receive little instruction on day to day work, general instruction on new assignments Your Roles and Responsibilities: Create and maintain how-to documentation related to inventory management and IT logistics Develop collateral for a Learning Management System (LMS) Ensure documentation is easy to read, grammatically perfect, succinct, adheres to standards, and is effective in terms of intended purpose Provide expertise to others in terms of effective communication methods Develop narrative content along with graphics and diagrams Develop and edit weekly communications to inventory technicians, for content related to change management Conduct interviews with various users and technical staff to gather data for documentation Other duties as required

• Provide writing and editorial support for a government agency's program operation, monitoring, compliance, and reporting activities • Author and disseminate content related to policy statements, guidance, and memoranda • Conduct quality assurance reviews of correspondence, reports, presentations, and other written communications • Drafts new and reviews existing content including reports, letters, memoranda, presentations, and webpages • Contributes to the development of monitoring and compliance-oriented reports • Ensures adherence to agency standards regarding quality, format, and style • Assists with dissemination of information using various online platforms • Reviews and remediates written content for accessibility standards • Manages multiple writing and review assignments concurrently • Participates in meetings as required and assists with additional duties as assigned

• Create, edit, and maintain technical documentation using Markdown and reStructuredText • Develop and improve product documentation, including installation and deployment guides, configuration and usage documentation, API references and examples, troubleshooting and best-practices guides • Write clear, concise, and accurate documentation for both technical and non-technical audiences • Manage documentation repositories on GitHub, including version control, reviews, and contributions • Collaborate with engineers to document new features, APIs, and architectural changes • Ensure documentation aligns with product releases and open-source standards • Review and accept documentation contributions from the community • Work closely with Engineering, Product, and Customer Success teams to gather technical insights • Participate in design discussions to understand technical workflows and system behavior • Validate documentation by testing features, APIs, and workflows hands-on

• Provides support in the preparation and/or maintenance of systems documentation, procedures and methods, and maintenance of documentation library as required. • Revises or writes material that is mostly standardized for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance of equipment. • Receives assignment and technical information from a supervisor or senior writer, provided notes or manuals containing operating procedures and details, and may observe production, developmental or experimental activities to expand or verify the provided operating procedures and details. • Accesses information from blueprints, sketches, drawings, parts lists, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail. • Organizes material and completes writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology, may maintain records and files of work and revisions, select photographs, drawings, sketches, diagrams, and charts to illustrate material, assist in laying out material for publication arrange for typing, duplication and distribution of material, and may specialize in writing material regarding work methods and procedures.