• Cross-functional Collaboration: Collaborate closely with design, backend, and product teams to thoroughly understand business requirements and translate them into effective, high-quality frontend solutions. • Architecture & Infrastructure: Design and build reusable component libraries and internal frameworks to support complex web applications, accelerate development workflows, and enhance overall code quality. • SaaS & CRM System Development: Lead the design and development of enterprise-grade SaaS solutions, specifically focusing on the Institutional CRM system and complex management backends. Translate intricate business workflows into intuitive, high-performance user interfaces. • AI Agent & Intelligent Features: Drive the intelligent evolution of the CRM by developing and integrating AI Agents. Build conversational interfaces (Copilots), visualize AI-driven insights, and implement automated workflows to support future business intelligence needs. • Application Development: Develop fast, user-friendly web applications compatible with both desktop and mobile browsers by writing clean, efficient, and maintainable client-side code. • Performance Optimization: Optimize web applications to ensure maximum performance, scalability, and responsiveness, ensuring the system can handle large-scale data rendering typical in CRM environments.

• Architect, develop, and maintain our React component UI library serving marketing pages, authenticated portal, and checkout flows • Design and implement component APIs that scale across Gatsby, Astro, and Next.js applications • Establish and enforce component design patterns, coding standards, and best practices • Create comprehensive documentation and usage guidelines for development teams • Build and maintain Storybook documentation with interactive component playground • Implement automated testing strategies including unit tests, integration tests, and visual regression testing • Establish semantic versioning and release management processes • Create developer tools and CLI utilities to improve component adoption and usage • Design and implement content-driven components that seamlessly integrate with Contentful CMS • Build flexible component architectures that support dynamic content across marketing and portal applications • Collaborate with content teams to create component schemas and content modeling strategies

• Conceiving, designing, building, and launching new user-facing features • Implementing new AI features to turbocharge our customers’ daily tasks • Working with Twilio's API, WebSockets, and WebRTC to improve our calling and SMS features • Building user-facing analytics features that provide actionable insights based on sales activity data • Enhancing our web app with real-time updates powered by GraphQL Subscriptions • Improving real-time collaboration user experience • Leveraging the latest AI LLMs from providers like OpenAI, Claude Code, and AssemblyAI • Expanding our frontend GraphQL usage • Extending our React component library

• As a Senior Software Engineer (Frontend), you will lead frontend delivery in our Modernization lane - building workflow-heavy React + TypeScript applications and establishing the patterns that keep the codebase consistent and approachable as we scale. • You will work in a tight loop with our Product Design Lead and platform/backend engineering to deliver clear, reliable user experiences for complex government workflows (forms, approvals, permissions, and data-heavy screens). • Ship production frontend features end-to-end, working closely with backend engineers on API contracts and integration patterns. • Help establish frontend standards and working agreements that make future hires productive quickly. • Mentor incoming engineers as the modernization effort expands.