• Plays a pivotal role in the effective recruitment and enrollment of new learners at Nightingale College • Initiate outbound phone calls and receives and handle inbound calls to set appointments and conduct interviews with prospective learners • Responsible for contacting prospective learners to confirm and conduct scheduled appointments, ensuring all information is communicated • Provides a daily activity report (DAR) to the Supervisor • Generates leads by requesting referrals and enters all new inquiry information in the appropriate system • Follows the contact strategy and tracks all correspondence with prospective learners in the appropriate system • Utilizes the Discover, Commit, Start Application process with prospective learners • Assists prospective learners, learner families, and other relevant parties with decision-making • Invite qualified applicants to apply, ensuring they receive all necessary information and support • Answers questions about the appropriate Nursing Program with accuracy • Updates and maintains learner records in learner management system (LMS) • Review all required documentation needed for new learner enrollment • Collaborates with other functions to provide the highest level of service for enrolling learners • Participates in weekly Admissions meetings