• Analyze medical, personal and financial information to assess the overall risk to the organization in accordance with applicable standards and practices • In the event of non-standard decisions, negotiate with reinsurers to find solutions to obtain the best possible decision for our members, clients and partners • Communicate in writing or by phone with stakeholders • Help develop operational processes and modifications to the sector's computer systems • Make decisions and be able to justify them to members, clients and partners

Role Description Evaluate the accuracy of AI models in visual document understanding within the Underwriting domain. - Author complex, grounded tasks with clear ground-truth outputs and objective rubrics. - Review and improve AI model outputs to ensure alignment with domain principles. - Develop benchmarks for assessing AI-generated tasks and solutions. - Collaborate with AI research teams to enhance training data quality and performance. - Work independently and asynchronously to meet deadlines and improve model performance. Qualifications - Expertise in visual document understanding. - Experience in the Underwriting domain. - Ability to work independently and remotely. Company Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

• Cover underwriter pipelines during planned and unplanned absences, including vacation, leave, and other time-off scenarios. • Absorb overflow loan volume across multiple teams to ensure production targets and service level commitments are met. • Review and update loan files upon return from closing for any changes, adjustments, or outstanding conditions requiring resolution. • Identify and correct time-entry discrepancies and other issues in Workday in coordination with team managers. • Operate as a floater across multiple underwriting teams, adapting quickly to varying pipelines, team structures, and lender overlays. • Underwrite loans across all agency product types in compliance with applicable guidelines, investor requirements, and company policies. • Maintain clear, timely communication with VP of Underwriting, team managers, and support staff regarding pipeline status and priority items. • Uphold all quality standards and regulatory requirements consistent with the organization's underwriting practices. • Work remotely with a reliable internet connection and maintain a professional home office environment. • Maintain availability during standard business hours with flexibility for peak production periods and occasional overtime.

Role Description The Underwriting Specialist will be responsible for the ongoing professional development of our underwriting talent for Individual Life Insurance. They will work closely with the Medical Board and the Performance Management team to develop individualized training plans aimed at providing the underwriters with the tools necessary to succeed and continue to grow in their role. They are the Underwriter’s resource for risk assessment expertise and assistance navigating our technology platform. - Provide underwriters with daily mentoring and case consultation; fostering a culture of collaboration, critical thinking and customer centricity. - Develop a comprehensive training plan for each underwriter and continually assess their development needs. - Co-sign cases above the underwriter’s signing authority limits, ensuring appropriate assessment of medical, non-medical and financial risks and adherence to our underwriting philosophies and guidelines. - Conduct regular team meetings to discuss underwriting issues and provide case clinics. - Review and communicate the underwriter’s quality assurance reviews, providing constructive feedback and development opportunities. - Promote a positive customer experience by developing and sustaining effective business relations with all key stakeholders (customers, distribution, leaders, etc.). - Provide the Assistant Manager with regular feedback for the underwriter’s performance management plans and responsible for completing the quality assessment portion of their annual review. - Provide technical expertise on escalated and complex cases. - Provide business process and systems expertise in our New Business technology platform including AURA and OnBase. - Collaborate with Reinsurers, Pricing, Marketing, Medical Department and Actuarial Marketing on complex cases in an effort to provide the best possible underwriting offers. - Participate on projects for the purpose of further developing and improving underwriting expertise, customer experience and marketplace competitiveness. - Provide coaching and training on location, as well as remotely through Microsoft Teams, Zoom or other platforms. Qualifications - Demonstrated coaching skills and comfortable with difficult conversations. - Superior risk assessment experience (7 + years) and solid expertise working in our New Business system. - Comfortable with change and able to actively sponsor and participate in change initiatives. - Critical thinker. - Bachelor’s degree in a relevant field. - FLMI and FALU designations an asset. - Excellent communication skills, both written and verbal; comfortable making presentations. - Effective communicator amongst varied audiences and in challenging circumstances. - Decision maker with superb negotiation skills. - Ability to work with changing priorities and multi-task; able to prioritize effectively. - Able to deal with escalated complaint situations. - Foster collaborative relationships across functions in the business using credible and trusted advice. - Expertise in underwriting CI an asset. - Possess a continuous improvement orientation, encouraging new approaches and challenging the status quo. - Bilingualism in English and French considered a strong asset. - Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. Requirements - The base salary for this position is between $90,400 - $140,400 annually. - This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission, etc.). - If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you. - Career opportunities will be open a minimum of 5 business days from the date of posting; closing dates will vary depending on the search activity. - All applications received will be reviewed on a rolling basis. Benefits - Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. - Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. - In addition to regular vacation and personal days, we support community involvement with a volunteer day. - Company-matching pension plan, share ownership program and additional investment options. - Employee recognition programs, service milestone celebrations, employee discounts and more! - We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.