The Canada Life Assurance Company

Role Description The Underwriting Specialist will be responsible for the ongoing professional development of our underwriting talent for Individual Life Insurance. They will work closely with the Medical Board and the Performance Management team to develop individualized training plans aimed at providing the underwriters with the tools necessary to succeed and continue to grow in their role. They are the Underwriter’s resource for risk assessment expertise and assistance navigating our technology platform. - Provide underwriters with daily mentoring and case consultation; fostering a culture of collaboration, critical thinking and customer centricity. - Develop a comprehensive training plan for each underwriter and continually assess their development needs. - Co-sign cases above the underwriter’s signing authority limits, ensuring appropriate assessment of medical, non-medical and financial risks and adherence to our underwriting philosophies and guidelines. - Conduct regular team meetings to discuss underwriting issues and provide case clinics. - Review and communicate the underwriter’s quality assurance reviews, providing constructive feedback and development opportunities. - Promote a positive customer experience by developing and sustaining effective business relations with all key stakeholders (customers, distribution, leaders, etc.). - Provide the Assistant Manager with regular feedback for the underwriter’s performance management plans and responsible for completing the quality assessment portion of their annual review. - Provide technical expertise on escalated and complex cases. - Provide business process and systems expertise in our New Business technology platform including AURA and OnBase. - Collaborate with Reinsurers, Pricing, Marketing, Medical Department and Actuarial Marketing on complex cases in an effort to provide the best possible underwriting offers. - Participate on projects for the purpose of further developing and improving underwriting expertise, customer experience and marketplace competitiveness. - Provide coaching and training on location, as well as remotely through Microsoft Teams, Zoom or other platforms. Qualifications - Demonstrated coaching skills and comfortable with difficult conversations. - Superior risk assessment experience (7 + years) and solid expertise working in our New Business system. - Comfortable with change and able to actively sponsor and participate in change initiatives. - Critical thinker. - Bachelor’s degree in a relevant field. - FLMI and FALU designations an asset. - Excellent communication skills, both written and verbal; comfortable making presentations. - Effective communicator amongst varied audiences and in challenging circumstances. - Decision maker with superb negotiation skills. - Ability to work with changing priorities and multi-task; able to prioritize effectively. - Able to deal with escalated complaint situations. - Foster collaborative relationships across functions in the business using credible and trusted advice. - Expertise in underwriting CI an asset. - Possess a continuous improvement orientation, encouraging new approaches and challenging the status quo. - Bilingualism in English and French considered a strong asset. - Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. Requirements - The base salary for this position is between $90,400 - $140,400 annually. - This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission, etc.). - If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you. - Career opportunities will be open a minimum of 5 business days from the date of posting; closing dates will vary depending on the search activity. - All applications received will be reviewed on a rolling basis. Benefits - Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. - Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. - In addition to regular vacation and personal days, we support community involvement with a volunteer day. - Company-matching pension plan, share ownership program and additional investment options. - Employee recognition programs, service milestone celebrations, employee discounts and more! - We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Role Description We are hiring an Underwriting Consultant. This exciting opportunity is remote within Canada! As an Underwriting Consultant at Canada Life, you will be working with a dynamic team of underwriting professionals that are passionate about providing best in class customer experiences with a domestic insurer that’s been around for 175 years. What you will do: - Conduct complete individual life risk assessment and classification according to Canada Life’s risk profile - Critical Illness risk assessment an asset but not required - Analyze financial, medical, and other non-medical evidence - Communicate and collaborate with our field partners and internal teams to provide high quality and competitive decisions for our customers - Maintain positive and effective relationships with our advisors to differentiate our service offering - Comply with legislative and consumer regulations as they apply to risk classification, privacy, and disclosure - Contribute to continuous improvement, professional development, and a positive work environment Qualifications - Bilingualism (fluent in French, English, both oral and written) is required for Quebec only - Minimum 5 years of experience as an Individual Life Underwriter - Minimum $3M existing Life signing authority - Excellent knowledge in medical, personal, and financial underwriting - Ability to analyze available facts, evidence, observations, and other information to appropriately assess and classify individual insurance risks - Solid influencing and negotiation skills, including with reinsurers - Demonstrated ability to think critically - Experience in the large case market an asset - Ability to self-manage, prioritize, and remain organized to meet deadlines - Resourceful with the ability to work well independently, but also effectively collaborate and communicate with field partners and colleagues - Demonstrated commitment to lifelong learning through industry related education (e.g., FALU, FLMI or other insurance/industry related courses) would be a strong asset Requirements The base salary for this position is between $75,600 - $125,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you. Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis. Benefits - Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. - Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. - Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. - Financial Security: Company-matching pension plan, share ownership program and additional investment options. - Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more! - Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.