Senior Functional Consultant – Salesforce

Salesforce ConsultantSalesforce ConsultantFull TimeRemoteSeniorTeam 1-10H1B No SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

11 days ago

Salary

£55K - £62K / year

Seniority

Senior

Bachelor Degree4 yrs expEnglishCloud

Job Description

Senior Functional Consultant – Salesforce

Arden University Students' Association

• Play a key role in shaping and enhancing one of our most important business platforms. • Responsible for the day-to-day administration, configuration, and support of our Salesforce platform, with a particular focus on Sales Cloud and Service Cloud. • Work closely with stakeholders from across the university to understand business needs. • Deliver innovative solutions, improve user adoption, and ensure the platform remains stable, secure, and fit for the future. • Contribute to enhancing data quality, streamlining business processes, and delivering new functionality that enables colleagues to work more efficiently and effectively. • Take a leading role in delivering our Salesforce roadmap, championing a configuration-first approach and helping to maximise the value of our investment in Salesforce. • Work collaboratively with the wider Business Systems team, influencing platform design, support complex business requirements, and drive continuous improvement across our Salesforce ecosystem.

Job Requirements

  • Significant hands-on experience in similar or related roles, including issue escalation and platform ownership.
  • 4+ years administering Salesforce in a complex organisation.
  • Advanced declarative configuration expertise (Flows, automation, security, reporting).
  • Strong understanding of Sales Cloud and Service Cloud.
  • Excellent stakeholder management and communication skills.
  • Experience working within Agile or structured service delivery environments.
  • Salesforce Certified Administrator
  • Salesforce Advanced Administrator, Platform App Builder, Sales Cloud Consultant and Service Cloud Consultant certifications (Desirable)
  • Experience with Omni‑Channel features (Desirable)
  • Experience mentoring administrators or supporting capability development (Desirable)
  • Experience working in Higher Education, public sector, or regulated environments (Desirable)
  • Familiarity with Jira or similar work and demand‑management tools (Desirable)
  • Experience supporting enterprise‑scale Salesforce users, data volumes, and governance structures (Desirable)

Benefits

  • 30 days holiday + bank holidays on-top, and even a Christmas closure!
  • A generous Aviva pension plan, company contributions starting from 7%
  • BUPA Cash Plan Private Medical Insurance coverage (applies to certain job roles)
  • We support your development and encourage (and fund in most cases) Salesforce certifications / exam costs
  • Annual team trip to Salesforce / Agentforce world event in London.
  • Access to Perkbox benefits
  • Study any Arden course for free, with a discount for all family and friends
  • Plus, other excellent benefits
  • Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education

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