• Analyze data and prepare MS Excel, MS Word/PowerPoint briefing documents to support a variety of solid waste policy and planning, financial, accounting, and economic studies under the direction of team members, including implementation for recycling, composting and other programs. • Analyze data and prepare MS Excel based business forecasting models and MS Word/ PowerPoint briefing documents to support a variety of solid waste policy and planning, financial, accounting, and economic studies under the direction of team members, including implementation for recycling, composting and other programs. • Under guidance of project managers, work independently and have the ability to switch between projects quickly to meet milestones and deliverables. • When working in California, seek alignment with Proposition 218 requirements in the financial planning and decision-making processes. • Support senior staff in the development and execution of project work, business development, and marketing activities, and lead junior staff in the management and execution of project work. • Assist in benchmarking surveys and industry research. • Communicate with clients to gather data and other relevant project information. • Utilize public speaking and technical writing skills to produce, edit, and present reports, proposals, briefing documents, and presentations in a clear and succinct manner. • Maintain effective, professional attributes while dealing with clients & colleagues.

• Own end-to-end configuration of Salesforce CPQ and/or ARM solutions including product catalog, pricing rules, discount schedules, approval workflows, amendments, renewals, and order management • Participate in requirements gathering sessions and translate business needs into documented functional specifications • Conduct solution design and gap analysis for CPQ/ARM workstreams on net-new implementations and optimization engagements • Build and maintain configuration documentation, testing artifacts, and handoff materials • Support UAT, go-live preparation, and hypercare activities • Serve as a day-to-day point of contact for assigned workstreams; facilitate working sessions with client stakeholders including Sales Ops, Finance, and IT • Proactively surface risks, blockers, and scope considerations to the engagement lead • Communicate clearly with both technical and non-technical audiences • Contribute to the development of reusable assets, accelerators, and internal knowledge base documentation • Participate in pre-sales discovery and scoping for new Revenue Cloud opportunities

• Achieve the operations and business performance goals for Franchisees • Facilitate Annual Planning and Franchise Business Review process • Align priority areas with Franchisee to drive the business • Develop plan to coach Franchisee through regular check-ins • Track and review data and analytics to guide Franchisee actions • Provide support during remodel and new store openings • Facilitate communications between Franchisee and applicable cross-functional partners • Monitor and support the execution of local marketing plans

• Ensure our retail partners receive exceptional day-to-day support. • Own the onboarding process and ongoing engagement with stores. • Drive change management and adoption during onboarding. • Proactively address customer challenges and prioritize enhancement requests. • Serve as a strategic advisor to quantify improvements in store operations.