• Serve as point of contact for day-to-day Site communications, document submissions and activity coordination • Support pre-screening, screening and recruitment activities, as assigned • Responsible for subject re-consenting, acquiring medical records, conducting protocol activities, as directed by the Principal Investigator • Perform data-entry, evaluate and respond to system queries and monitor clinical databases as assigned • Establish and maintain timely Site communication as assigned • Maintain documentation which complies with IRB/FDA policies • Assist with study closeout • Assist site with other study-related activities as directed • Other duties as assigned.

Role Description We are looking for a Rostering Specialist to join our team and oversee the technical implementation and synchronization of daily rosters for our district partners. This role is essential to ensuring that students, teachers, and administrators have accurate and dependable access to their Khan Academy accounts. - Collaborate with district administrators/district IT leaders and staff to successfully connect Khan Academy to the school district’s student/teacher roster to ensure accurate rosters updated daily. - Meet with district partners during the initial onboarding call to gather relevant rostering information and provide an overview of the rostering process. - Document relevant rostering details for each district partner in order to inform internal tracking and ensure delivery of high quality and timely services. - Manage the technical setup of assigned district rosters, paying close attention to accuracy. - Become a product expert and use that knowledge to help support unique district implementations. - Closely monitor new partner account activation and provide support for any issues that arise. - Communicate with internal and external stakeholders regarding district partner onboarding and activation status. - Support internal team members with technical issues reported by their district partners. - Monitor the daily roster sync and contact district partners to confirm large roster changes. Qualifications - 2+ years experience in a customer onboarding or technical support role - 2+ years of rostering experience preferred - An appreciation for learning how technology works at a deep level - An ability to identify when something is working as intended or if an issue needs to be addressed - An enjoyment for building, documenting, and improving internal processes for seamless operations and stakeholder engagement - The ability to describe complex products or processes in a way that is easy to understand - Strong verbal and written communication skills - A flexible and people-first attitude - Excellent prioritization skills and follow-through - Knowledge of K-12 users and stakeholders - Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere." - Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization. Benefits - Competitive salaries - Ample paid time off as needed – Your well-being is a priority - 8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost - Remote-first culture - that caters to your time zone, with open flexibility as needed, at times - Generous parental leave - An exceptional team that trusts you and gives you the freedom to do your best - The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education - Opportunities to connect through affinity, ally, and social groups - 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

Role Description Delivers on University Credit Union’s core purpose of giving the university community a financial edge by providing exceptional service and support through inbound and outbound phone, video, and digital channels. The Member Services Specialist ensures each member interaction is positive, professional, and consistent with UCU’s CHAMPION values. This remote role is responsible for processing financial transactions, resolving account inquiries, promoting credit union products and services, and supporting digital banking needs while contributing to a seamless member experience. Qualifications - High school diploma or GED required - Completion of UCU certification programs post-hire - Basic understanding of credit union operations, digital banking tools, and account services - Working knowledge of financial regulatory and compliance standards - 2–3 years of customer service and sales experience, preferably in a credit union, financial institution, or contact center environment - Demonstrated ability to promote financial products and meet performance goals - Prior experience supporting members in a remote or digital service setting preferred - Excellent verbal and written communication skills - High attention to detail and accuracy in data entry and transactions - Proficient with Microsoft Office and digital platforms such as Symitar, Genesys, or similar systems - Strong organizational skills and ability to manage time independently in a remote work environment - Collaborative team player with a member-first mindset and strong problem-solving capabilities - Ability to remain calm and empathetic under pressure, while consistently delivering quality service Requirements - Must be able to clearly communicate by phone and video in a remote setting - Must be able to lift and carry up to 10 lbs occasionally - Consistent, punctual attendance and ability to meet productivity standards required - Ability to meet all remote work technical requirements and maintain a distraction-free environment Benefits - Competitive compensation - Work from anywhere options for select positions - A full 401(k) match up to 6% plus a potential additional annual profit share of up to 4% - Quarterly Gain Share awards, subject to meeting certain organization goals, with a payout of up to 10% of earnings - Employee loan discounts - Generous paid vacation, plus accrual of paid sick time, and additional discretionary floating and cultural holidays - 12 paid Holidays - Personal growth development plans tailored to each member of Team UCU - Choice of medical, dental, and vision plans, including some options that are 100% paid by the Credit Union - Complementary Basic Life and Accidental Death and Dismemberment Insurance - Complementary long-term disability insurance and Employee Assistance Program

Role Description We are seeking a detail-oriented Utilization Review Coordinator to join the Lotus Healthcare Billing team. This full-time, remote role is well suited to someone who is organized, communicates clearly, and is comfortable managing a caseload where timelines directly affect patient care. A hybrid schedule with time in the Boca Raton office may be available for the right candidate. No prior utilization review experience is required. Training will be provided for the right candidate. - Conduct daily phone contact with insurance companies to secure authorizations for behavioral health and substance use disorder treatment. - Manage a caseload of active authorizations, tracking timelines closely since they directly affect patient care. - Apply knowledge of SUD and behavioral health levels of care, including detox, residential, PHP, IOP, and outpatient, when communicating with payers. - Reference ASAM criteria and medical necessity standards to support authorization requests. - Use systems such as KIPU, Availity, or other payer portals to document and track review activity. - Communicate professionally and consistently with insurance representatives and internal clinical teams. - Work independently while staying aligned with program and compliance expectations. Qualifications - High school diploma or equivalent required; associate's or bachelor's degree a plus. - Less than one year of relevant experience required; training provided for the right candidate. - Experience in utilization review, insurance authorization, or behavioral health billing preferred. - Familiarity with SUD/behavioral health levels of care (detox, residential, PHP, IOP, OP) is a strong plus. - Knowledge of ASAM criteria and medical necessity standards a plus. - Experience with KIPU, Availity, or payer portals preferred. - Strong organizational skills and attention to detail. - Clear, professional communication skills. - Comfortable working independently and managing a caseload. - Reliable home internet and a private, HIPAA-compliant workspace for remote work. Requirements - High school diploma or equivalent required; associate's or bachelor's degree a plus. - Less than one year of relevant experience required; training provided for the right candidate. - Experience in utilization review, insurance authorization, or behavioral health billing preferred. - Familiarity with SUD/behavioral health levels of care (detox, residential, PHP, IOP, OP) is a strong plus. - Knowledge of ASAM criteria and medical necessity standards a plus. - Experience with KIPU, Availity, or payer portals preferred. - Strong organizational skills and attention to detail. - Clear, professional communication skills. - Comfortable working independently and managing a caseload. - Reliable home internet and a private, HIPAA-compliant workspace for remote work. Benefits - Salary: $50,000 to $80,000 annually, commensurate with experience. - Schedule: Days, full-time, remote (hybrid option available for the right candidate).