Role Description - Document end-to-end healthcare workflows such as patient care pathways, clinical diagnosis, treatment selection, hospital operations, and regulatory compliance. - Review and refine AI-generated clinical analyses and operational recommendations for safety and accuracy. - Create structured examples reflecting real-world healthcare decision-making and evidence-based practice. - Validate outputs against clinical guidelines, regulatory frameworks, and quality standards. - Collaborate asynchronously with research teams to improve healthcare process representations. Qualifications - Physician (Primary Care/Specialty): Current MD/DO with active license; 8+ years clinical practice; board certification preferred. - Nursing (Clinical/Administration): RN with current license; 8+ years clinical or nursing leadership experience. - Healthcare Administration: 8+ years hospital, health system, or clinic operations; MHA preferred. - Health Information & Medical Records: RHIA or RHIT certification; 7+ years; expertise in ICD-10, EHR systems. - Healthcare Compliance & Regulatory: 7+ years; expertise in HIPAA, state licensing, accreditation. - Health Economics & Data Analysis: 7+ years; MS/PhD preferred; claims data analysis, outcomes research. - Pharmacy Practice: PharmD with active license; 7+ years clinical or hospital pharmacy. - Medical Billing & Revenue Cycle: 7+ years healthcare revenue cycle, billing operations; CCS or CPC certification preferred. - Strong attention to detail and ability to clearly articulate clinical and operational reasoning. Requirements - Compensation is task-based: paid per completed workflow transcript. - Each workflow task is designed to be completed in approximately 20 minutes. - Indicative rate: $40 per task (~$120/hour equivalent at expected pace). Application Process - Submit a resume or summary of relevant healthcare experience. - Complete a short form detailing practice area expertise, licenses, and certifications. - Selected applicants may complete a brief sample task. - Follow-up typically provided within a few days. Resources & Support - For details about the interview process and platform information, please check: Interview Process . - For any help or support, reach out to: support@mercor.com . - Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Role Description The job profile for this position is Case Management Lead Analyst, which is a Band 3 Senior Contributor Career Track Role. Delivers virtual Employee Assistance Program (EAP) wellness seminars and management trainings to employer clients using approved, EAP-aligned content. Provides engaging, non-therapeutic, educational experiences that may include clinically informed, psychoeducational, skills-based, or workplace-focused topics, depending on seminar scope. Applies subject matter expertise and strong facilitation skills to ensure high-quality delivery while maintaining strict EAP boundaries. When applicable, leverages licensed clinical background or equivalent behavioral health expertise to ensure clinical accuracy, ethical standards, and appropriate handling of sensitive content. Partners closely with Employer Service Coordinators (ESCs) from request through delivery to ensure a consistent, high-quality client experience. Primary Responsibilities - Deliver virtual EAP wellness seminars and management trainings using approved content and materials. - Present clinically informed, psychoeducational, skills-based, or workplace-focused topics aligned with EAP scope. - Maintain a safe, ethical, and non-diagnostic educational approach; no treatment, diagnosis, or counseling is provided. - Apply appropriate judgment during live Q&A, responding within scope and redirecting clinical questions or concerns as needed. - Partner with ESCs before and after events to align on client needs, session objectives, and logistical details. - Personalize approved materials as appropriate while maintaining content fidelity and EAP boundaries. - Manage session pacing and timing to meet client-requested durations (generally 30–120 minutes). - Be a behavioral clinical subject matter expert to assist in forming new EAP seminar content. - Foster an inclusive, welcoming, and engaging virtual learning environment. - Maintain confidentiality and professional standards at all times. - Troubleshoot basic virtual technology issues in real time as needed. Qualifications - Master’s degree in a behavioral health or related clinical field. - Active, independent clinical licensure (e.g., LCSW, LPC, LMFT, Psychologist, or RN with behavioral health experience). - License must be active, unrestricted, and maintained throughout participation. - Assignment to specific seminars is based on validated content requirements, which may require additional professional experience, education, certifications, or demonstrated subject matter expertise accordingly. Preferred Qualifications - Demonstrated experience delivering presentations, facilitation, training, or group education in virtual and/or live settings. - Strong communication skills, audience engagement ability, and professional presence in client-facing environments. - Knowledge of EAP services, scope, boundaries, and referral standards (or ability to learn quickly). - Ability to manage live participant interaction and questions professionally and within role scope. Requirements - If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Benefits - Annual salary of 67,100 - 111,800 USD / yearly, depending on relevant factors, including experience and geographic location. - Eligible to participate in an annual bonus plan. - Comprehensive range of benefits, with a focus on supporting your whole health. - Health-related benefits including medical, vision, dental, and well-being and behavioral health programs starting on day one of employment. - 401(k), company paid life insurance, tuition reimbursement. - A minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.

Role Description We are seeking a detail-oriented Registered Nurse (RN) or Licensed Practical Nurse (LPN) to join our Clinical Quality Assurance. Key Responsibilities - Service Verification: Review completed patient visits to confirm the correct surgeons, specialties, and insurance (including State Insurance) were used and properly documented. - Clinical Accuracy Review: Validate that the services provided match exactly what the client requested—no more, no less—and ensure each service meets policy criteria and medical necessity. - Compliance Assessment: Determine whether the services align with required guidelines, criteria, and documentation standards. - Client Reporting: Compile findings into clear, grammatically accurate reports that explain the clinical reasoning and outcomes. - Client Communication: Provide updates to clients via phone and email, ensuring clarity, professionalism, and timely follow-through. - Time Management: Manage quick-turnaround cases and prioritize workload effectively to meet deadlines. Qualifications - Active RN or LPN license - Excellent attention to detail and critical-thinking skills. Requirements - Job Type: Contract to Hire position based out of Nashville, TN. - Pay range: $24.00 - $29.00/hr. Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jul 6, 2026.

Role Description As a Clinical Trial Manager at ICON, you will manage clinical trial operations activities, supporting your team and stakeholders to deliver high-quality outcomes across our clinical programmes. What You Will Do: - Manage day-to-day clinical trial management activities, supporting your team to deliver quality outcomes. - Plan and manage all aspects of clinical trials, ensuring adherence to timelines, budget, and quality standards. - Collaborate with cross-functional teams to establish and implement clinical trial protocols and procedures. - Build and manage strong relationships with trial investigators and stakeholders. - Ensure all trials are conducted in compliance with local, national, and international regulations and ethical guidelines. - Problem-solve and make critical decisions regarding trial design, vendor selection, and risk management. Qualifications - University degree in medicine, science, or equivalent combination of education & experience. - Demonstrated ability to drive the clinical deliverables of a study. - Subject matter expertise in the designated therapeutic area. - Prior monitoring experience is preferred. - Willingness to travel as required (approximately 25%). Requirements - Solid clinical trial management experience. - Ability to manage competing priorities and develop your team. Benefits - Competitive base salary and performance related incentives. - Health and wellbeing programmes including medical, dental, and vision coverage where applicable. - Retirement and pension plans. - Life assurance and disability coverage. - Employee assistance programmes and wellbeing resources. - Learning and development opportunities through structured training and career pathways. - Benefits may vary depending on role and location. Company Description ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.